Green Cleaners

I’ve been a regular at Green Cleaners now for over 10 years. They know me when I come in, remember my name, have my credit card on file and are always helpful with emergency repairs and super fast service. I’ve never been disappointed. No complaints at all. One suggestion though. Post your hours on the internet so people know the earliest time they can drop off clothes. My friend wanted to drop off a very large order of shirts, slacks, etc. last Saturday, but couldn’t find the hours listed anywhere and there was no outgoing message on the phone line. He ended up dropping off over $ 500.00 worth of dry cleaning to another place and wasn’t happy with their service at all. I wish he would have woken me up that Saturday and I could have told him the hours. My suggestion for Green Cleaners; Post your hours. Record an outgoing message on your business phone with hours of operation and any specials. This is still a country based on Capitalism. Get rich, enjoy and please don’t move from my neighborhood. I don’t want to train another dry cleaners how to pronounce my name.

They lost my shirts and have refused to pay me for my loss. They agreed that they are liable for the loss, having looked a security tapes of me dropping if the shirts and their man picking them up. But they still refuse to pay me.

For 4 weeks I had scheduled a Thursday laundry pick up and delivery, in the 4 weeks: 4 lost pairs of underwear, 3 lost socks, a shirt held hostage for 7 days, and delivery guy, first arguing with my doorman on a Wednesday, that my laundry wasn’t ready for pick-​up, then calling me at work arguing with me, refusing to believe it was Wednesday, not Thursday that day! What?! I finally called it quits when they didn’t pick up on a Thursday. When I called, was told they were off that day, what?! Let me know! Horrible customer service, clothes folded inside out, and not properly. 1 star for clean clothes.

These guys rock! They are so friendly and have always done a great job with dry cleaning. I work next door and recently noticed my silk shirt was wrinkled. I popped in and asked them to steam my shirt on te happy which they willingly did at no charge. Amazing! Will continue to frequent this place for dry cleaning and hemming needs.

After reading the reviews I thought I’d found a great dry cleaner. No such luck.
I dropped off two suits, a bunch of shirts and skirts on Thursday at 10AM and was told they’d be ready to deliver back at 8:30 on Saturday. It’s now 11:11 AM on Saturday and my clothes are nowhere to be found. In fact, they are not even sure where they are… this does not keep them from saying they’ll be delivered «any minute now» for the last three hours.
Thanks for blowing my Saturday morning and lying to me every time we speak, Green Cleaners!
This might be my worst dry cleaning experience ever.

This review is for alterations only. I would NOT recommend trusting any garment you care about to «MIss Lee,» the tailor. She was rude, hostile, and ruined my brand-​new dress.
I needed a small handmade thread loop sewn on as part of a hook-​and-​eye closure. The first time she used thread that showed too much, so we agreed she’d take that out and replace it with a smaller and different color loop that would be less noticeable. I saw she was struggling to remove her original stitches and she seemed to be repeatedly stabbing and scraping the dress with her scissors to cut the threads, and then to my disbelief I saw that in the process she ruined the fabric.
When I pointed this out she grew angry and defensive and rude, and never apologized or took responsibility. I’d been planning to become a new dry-​cleaning and tailoring customer here (I’d met the owner or manager Arturo and was impressed with him), but based on this experience, I will never go back and would STRONGLY DISSUADE others from using Miss Lee for alterations.

Great cleaners. I have used them for years and they have always done a great job. They are a little more expensive than the average, but it is worth it because they are very accomodating whenever issues come up (i.e., a button falls off or a stain doesn’t come out on the first try).

This review is for alterations only…
I had an interview and decided that I hated my suit at the last minute. I scored a BCBG blazer at Loehmann’s for $ 50. Whoo hoo. Unfortunately, because I am vertically challenged, I needed to alter the sleeves big time and pronto (my interview was for the next morning).
I came across a place that does alterations on 72^nd and Broadway and he quoted me $ 120! Whaaaat? That’s more than the blazer cost. Heck no. As I was walking out the door, he referred me to Green cleaners.
At 5:00pm, Kim hooked it up. Not only did she give me a discount when I told her I was a student ($ 30), she had it ready for me in an hour! Altered AND pressed. What service! I will definitely be back for all of my alterations.

Great service. Always friendly. I had a problem with a sleeve on of one of my dress shirts that went through the dry cleaning. They offered to pay me any price I named to buy a new shirt and they trimmed the sleeves so I could still wear it as a short-​sleeved shirt.
Not sure how the prices compare to other cleaners in the neighborhood because I haven’t really looked, but it is a little bit more expensive than I used to pay elsewhere.