GlamDerm

Dr. Mack & her practice are fabulous. She is attentive, warm, easy going, and professional. So telling is the rapport she has with her staff and medical assistants, everyone is clearly happy to be there. The office itself is modern & sleek. The front desk and I chatted about the playlist. Treatment rooms are comfortable and new. Location couldn’t be more convenient. I just switched docs to be at Dr. Mack’s office, for sure the right decision to be around friendly peers. Got better, more practical treatment advice than had gotten in years. And an easy, gentle stick!

I came to see Dr. Mack for a hair and scalp concern after an exhaustive search for a dermatologist in NYC. I read the great reviews on Unilocal and immediately went to book an appointment. I saw that there was 1 slot for the upcoming Saturday and I took it. And yes, I’m glad I did.
First: the office is adorable. It’s clean and it’s decorated very nicely. It’s an office that makes you feel at home and not like you’re in the doctor’s office and getting ready to do or hear whatever. The receptionist was very nice and helpful as well.
My appointment with Dr. Mack was quick, but she was easily able to assess what was going on and provided me with some recommendations on how we should move forward with treating my concerns. She put in a prescription for me, but she was able to provide me with samples in the meantime and she was able to score a coupon for me for one of my prescriptions to bring my co-​pay down to 0! Woo hoo! I immediately set up my follow-​up to come back in as I appreciated her bedside manner and her even-​keeled nature. She was direct yet understanding in understanding my condition and cared that this issue is brought under control promptly.
I’ll be back to address my other skincare concerns as well. Since moving back, I haven’t established all of my medical doctor care (primary, dental, etc), but it’s good to know that I know have 1 reliable doctor that I can count on.

Dr. Mack is the best dermatologist in the city. No Question. I have been to quite a few in my time in the city and I HIGHLY recommend her for all dermatology needs. Added bonus: her office is amazing– the design, the office culture, everything is so beautiful I never want to leave. Every member of her staff is incredibly kind. Never have had to wait and always feel like the top priority. She is amazing. Go see her today!

Wonderful, caring and compassionate doctor. Stunning office and staff is very friendly and helpful. Would recommend.

What an unbelievable first experience getting botox! I can’t believe how nervous and scared I was all of these years. Thank God for Dr. Mack. She really knew how to calm me down and get excited about the process. She assured me that I wouldn’t look «fake» which was my biggest worry, and that it would look natural, etc. It was pretty much painless and even though I shouldn’t technically be seeing results yet (since its only been 4 days), my forehead and eyes look amazing and have no lines, they’re all gone already – and most importantly, I don’t look like I’ve had anything done. If you’re nervous about the process, don’t be. The office is beautiful has a «spa» feel to it, and you’re in hands of professionals! I know a lot of people don’t like to disclose getting anything done to their face, so I figured, why not help others! It’s worth it and you’ll be so happy that you did it!

Dr. Mack was amazing! She answered all my questions and taught me a lot about my body and skin. Very informative appointment and super friendly dermatologist and staff. Super cute and comfy office. =)

I am so pleased with Dr. Mack and her amazing office staff. Dr. Mack is extremely attentive, providing service that you rarely get from providers anymore. She directly communicated during her off-​hours and provided me with a last minute (same day) appointment on a completely booked day. During my follow-​up appointment, she listened intently to all of my questions and concerns — advising on any/​all issues and providing both medical products and over-​the-​counter products — in addition to suggestions for daily treatment/​care. Her staff is so kind and outgoing. I truly enjoy visiting Dr. Mack’s office.

I’ve been going to Dr. Mack for about 3 years (when she left her last practice, I followed) and I started seeing her during a time in my life when my skin was running amok. Late 20s/​early 30s… She was extremely empathetic and over time she helped me get things under control. I’ve referred, at least, 3 patients to her. She really is that great. It’s also hard to find a doctor that genuinely listens to their patients. Overall, go with Dr. Mack. She’s great!

Dr. Mack is the BEST. After struggling with my skin many years (only to be told by other dermatologists that it wasn’t fixable) I came to Dr. Mack. She was warm, compassionate and worked with me to find a solution that has worked for my skin! You can tell she really cares about her patients and is determined to address their concerns. She is also extremely knowledgeable when it comes to skin checks /​screening. I can be a bit of a hypochondriac when it comes to freckles and moles. Her screenings are incredibly thorough and she always puts me right at ease. I wouldn’t trust anyone else with my skin. Highly recommend!

I have a fear of new doctors, as I think many people do. But, i had dark, itchy patches for weeks and knew I needed some sort of prescription to take care of it because the stuff I was using wasn’t helping. First, the office is really nice and chic. The receptionist was super kind. She couldnt find my ZocDoc appt, then realized it was accidentally cancelled, but it was a non-​issue. She just apologized and set me up to see Dr. Mack. My visit was quick, about 10 minutes, because it turns out i was suffering from my first real bout of eczema. She was able to diagnose easily, prescribe me a cream that was sent straight to my pharmacy, and gave me a couple of good tips on how to avoid it in the future. Super kind and inviting demeanor. If anything comes up in the future I will 100% be back!

I love Dr Mack and am a patient of hers from when she was part of a previous practice. I moved out of state and come back to New York to see her! She is super sweet, understanding, and very knowledgeable. The office is very nice and clean and her staff is great. I will be coming back for as long as Dr Mack is practicing!

I recently came back in to see Dr. Mack for a strange spot that kind of came out of nowhere. She let me know her suspicions were that it was a basal cell carcinoma. After a painless biopsy, the results came back with exactly what Dr. Mack had suspected.
I was scheduled for a surgical removal, which was also quick and painless. It was done right in the office and I was on my way with just a few well placed stitches.
After a few days, I had some irritation from the bandages I used to cover the stitches and Dr. Mack gave me a medication to help with that. It was a big help.
After all that, I’m skin cancer free and thank Dr. Mack for catching this before it got worse. :)

Dr. Mack is not only an amazing doctor, but an amazing person. She is compassionate and she takes the time to really listen to her patients. She has a brand new office in the heart of Gramercy Park. I would recommend Dr. Mack to any medical or cosmetic patients.

I’ve been seeing Dr. Mack for a few years (I followed her from her previous practice), and it’s safe to say that she is the BEST dermatologist out there! Not only is she remarkably thorough and honest, she is also very caring and warm – hard traits to balance well. I’m a bit of a baby when it comes to doctors and, especially, skin issues; she always knows just what to say and do to make me feel totally comfortable and right at home. She is amazing, and I would recommend her for any types of skin treatments/​issues – medical or cosmetic. If my skin can look half as good as her’s, I’m a patient for life!

Dr. Mack is the most patient, knowledgable, and caring dermatologist that I have had thus far. I am a worrier/​hypochondriac when it comes to my skin, but she always knows how to make me feel better. She has treated my acne, my cyst zits, and did an amazing job removing a pre cancerous mole on my back. I wouldn’t trust anyone else with my skin– she is the best!

Dr. Lian Mack is a godsend! She’s incredibly patient and comforting, has amazing follow up communication with patients, and truly does have her clients best interest — always! She has seamlessly nailed any and ALL skin concerns I’ve been faced with over the past few years and I couldn’t imagine not having her as my Dr!

Dr. Mack is an unusually good doctor. I’ve had a variety of annoying issue with sensitive skin, break outs, and most recently, some lovely sun spots as well. I’ve seen more than 10 dermatologists since my teenage years, and I can say, without hesitation, that Dr. Mack is the most solid. She is decisive. She is clear. Most importantly, her recommended course of action has yielded results.
Her space is chic, and so is she. The whole experience will leave you feeling like you are too. I recommend her office wholeheartedly.

Dr. Mack’s new office is stunning. I was referred to her and glad I went. I visited for a cosmetic procedure and the results are exactly what I was looking to acheive. Dr. Mack’s kind and caring manner, make you feel very trusting and confident in her abilities. Her staff were knowledgable and friendly. I will surely recommend Dr. Mack to anyone needing or wanting any dermatology services.

Dr. Mack was incredibly knowledgeable and assessed my problem with ease. Her new office is beautiful and the staff is super friendly. I recommend Dr. Mack to everyone and anyone in need of a truly caring wonderful dermatologist who really cares for her patients.