Gabriel Exclusive

We were recommended by a family member to go to «his guy» in the diamond district. We were overwhelmed with the number of jewelers and the various reviews, so having a referral was essential. Mike, Gabriel and Irena all worked as a team to help us find the perfect diamond and setting. They spent sufficient time with us and really worked to make us happy. Once we made it back home and had it appraised, the appraiser confirmed everything Mike told us (diamond quality, gold content, etc.). The diamond had an inscription and the number was listed on the GIA report, but Gabriel’s didn’t have the high powered microscope for us to verify that in the shop. Mike walked us over to the shop he uses to resize the rings and we watched that as it happened too. The price was reasonable and helped us save without losing quality (which was very important to my fiancé). We were very happy overall and now consider them our jewelers.

Best customer service! Gabriel and Michael really listen to what your needs are. They never try to break your budget! They treat you like family!!! Love them!!!

My brother recommended Gabriel and his wife for the purchase of our engagement ring, which was by far the best decision I have made. I was in the market for a Morganite stone, I had been to other jewelers on the search and was horrified when they suggested to me I couldn’t afford a diamond (my apparent reasoning for a Morganite). Gabriel and his wife Irina greeted my Fiancée and I as soon as we walked in the door. As we sat down I described my dream ring; not too big, not too small, no diamond halo, and I wanted the focus to be on the Morganite. First we went back and forth on what shape I wanted the stone to be, he let me be as indecisive as I wanted. Next we went over what seemed like a hundred different settings, he showed me what he felt would look right with the size of my stone, and then I showed him what I THOUGHT I wanted… complete opposites. Thank goodness I took his advice, I decided on a larger Morganite, surrounded by a diamond halo, set in rose gold. Gabriel sized my finger, gave us a quote and told us it would be ready in two weeks. My ring is stunning, anytime someone asks I tell them I have an amazing jeweler who will lead you in the right direction. I couldn’t be happier, I will be a return customer and refer all my friends and family to Gabriel Exclusive
Amelia and Henry

We were referred by a friend to Gabriel to buy an engagement ring. Gabriel gave us several options which were all within our budget. We never felt rushed or pushed. In the end, we bought the ring that I had envisioned for myself. I will definitely use him for all of our future jewelry needs.

I want to be fair and objective about this. I have lots of subjective comments but again wish to be fair to the store owner…
#1-​Do your research on «clarity enhanced» diamonds, one person may be okay with this and one person may not be-​NO Big-​just know which type you are… Ask to see the diamond’s EGL certification prior to consideration (you will read in fine print which flaw/​defect has been altered, fixed, enhanced) i.e. do not just accept color and clarity ratings (please research EGL vs. GIA appraisals).
#2-​Gabriel and his son, Michael, are delightful, helpful, charming but above all «Professional Sale’s Men» don’t forget that; However, they are adorable and patient… They had a wide variety of beautiful settings and stones in the settings for people who have no vision-​like me!
We took a setting with the diamond already set to a professional appraiser (cost was $ 200-​Apt. took about 1 hour.) just because we had read so much on-​line about the 47^th Street shops in general. Mr. Gabriel was willing to do this with us and he went to the appraisal apt. with us ring «in tow». The appraisal came very close-​The appraisal came in 8% lower or $ 1,000 lower than the asking price on this particular finalized set ($ 12,500). We however, decided to walk away only due to the fact that the stone in that particular setting had what appeared a previous full-​through fracture that was «fixed»…or «enhanced». This information was NOT disclosed in full detail until the appraiser explained it to us.
Just do your research before you go down to the 47^th Street. We spent 6 days doing research (and paying a fortune for Über/​cab rides back and forth) after the fact when we should have spent 6 days on-​line reading reviews and researching…
Best of Luck… Be Knowledgable! :-)

Gabriel was recommended by a friend of mine. I needed to get my wedding band fixed; it used to belong to my husband’s great grandmother so it was in bad shape and had lost a diamond. Gabriel listened to what I wanted and had the patience to put up with my concerns and hesitations. He fixed the band beautifully, while preserving the original look. I used to belong to the diamond industry and met a few dishonest jewelers, but Gabriel is solid and I highly recommend him.

My fiancé purchase and engagement ring last year from Gabriel’s. We thought we had gotten such a great deal. It wasn’t until we were on the train ride home we noticed the wording on the invoice was: «clarity enhanced diamond». Not knowing what this meant I quickly googled the term. I was horrified to find out that it meant that my diamond had underwent a drilling process in which they drill out the flaw and fill it with a substance to mask the defect. As if that wasn’t bad enough I noticed the diamond had a reddish hue, which I later found out was the filler. I immediately called and spoke to the owner demanding a refund which he flat out denied. Never once did any of them tell me that I was purchasing a «clarity enhanced» diamond. These people are crooks. They draw you in with their fake persona, and then rob you blind. Beware of these people.

When my husband went shopping for the first time for an engagement ring, he was understandably overwhelmed by the options out there. If you walk up and down the Diamond District street, you will easily find more than a dozen shop attendants seeking business. It just so happened that he ended up at Gabriel’s shop, and it might have been a completely random pick but it worked out! Gabriel and his wife helped my husband narrow down his selection, and I’m told that they were never pushy or demanding. We ended up having to go back to the store to get the ring resized and Gabriel was very accommodating. I have fairly small hands and narrow fingers, so getting the ring right was a gamble!

I came to Gabriel Exclusive to fix my emerald engagement ring it was very poorly made. From the beginning Gabriel and his wife, Irina, made us feel very comfortable and confident we were at the right place. He promised us to get the job done in two days, and he did. We thought the price was fair and in the end we are very satisfied with the new setting. I will definitely come back when is time to get another piece of jewelry !
Thank you for making us happy again !
Julia and Ken

I was given a beautiful diamond bangle by my mother from Gabriel Jewelers. It was gorgeous, absolutely no complaints, but less than 6 months later I was in NYC and wanted something more sparkly. Michael and his parents really gave us exceptional customer service. I will say that there is something about Michael’s personality that lacks some finesse but his parents are really fantastic and they all went above and beyond. They upgraded my bangle and gave me the full value my mom paid towards a larger one which is pretty unheard of. They really bent over backwards to make sure the whole family was satisfied. My mom decided then that she would rather have a white gold bangle than the yellow gold one that Michael custom made for her. So he switched it out for her, no problem despite the fact that her yellow gold one was worn for 6 months. I was truly blown away. As a business owner I think I would have told my mom no way or there would be some kind of cleaning /​polishing charge but they did it free of charge.
Also, I am very indecisive and they were patient while I picked out the bracelet and then sent it out to have it sized down and milgrained per my request. The bracelet is perfect! The stones are clean, have an excellent cut, and sparkle beautifully. I couldn’t be happier and I used to work in the jewelry industry so I am very particular. I will definitely be shopping here again.

Replacing a battery for a watch can be an adventure in NYC. My wife and I found a reputable place via Unilocal at the same address as Gabriel Exclusive to fix watches. There are a bunch of booths, so you have to make sure you go to the right one. Sadly, as my wife walked in, the first booth said welcome and asked what she needed. This was her first time there and she did not realize it was divided into many shops. What should have cost $ 10 for a battery change ended up being $ 30. Three times more than the other booths right next door. When I went back to inquire as to why this had happened, a man named Michael only stated that it was an expensive battery due to the brand name and then proceeded to ignored me and even worse would not make eye contact as I asked why to explain the discrepancy in prices. I was super calm and simply wanted to know why the battery was so expensive, was it a special battery? I let him know that at this point I just wanted him to understand that we knew we were ripped off and that the best we could do was not come back again and spread the word. Sad state of affairs when a man can’t even look you in the eye when they know they have done wrong. Good luck Gabriel Exclusive with this business model, I hope you put that $ 20 towards some customer service training or at least a book on ethics.