Fauna

fauna is terrific! the best supplies around for animals and lots of caring from the owner and his staff! I recommend this store as top notch!

This store is the coolest pet shop I’ve ever been to (no exaggerations). As a fellow bird lover, you can tell that the people who work here actually (1) love animals and (2) actually know about animals (which is the opposite of those who work at large chain pet shops, in my experience). The animals here seem very healthy and happy (the birds love people). If you want a happy, healthy pet, this is the place to go. And they have awesome food that is healthy for pets.

Aquaria related only.
This is my Mecca, my paradise, my sunshine on a rainy day.
The place in general is beautiful, clean, well maintained. Though I spend all my time here downstairs in the fishery everything I pass on the way looks nice.
The variety of stock is fairly evenly split between fresh water and marine. Each time I’ve gone I’ve noticed curious species here and there that I haven’t seen anywhere else along with your standard LFS variety. And, I’ve not seen any signs of distress or infection in any of the tanks. The fish look healthy, the coral look healthy, the crustaceans are lively. Almost bought on on an impulse. The guppies are beautiful. They seem to be rather choosey with the stock they keep and I loooooove that.
The coral selection is rather small in comparison to other local places, but again, they’re healthy. And I must say I am consistently impressed with the selection and quality of the fresh water plants they keep.
They have everything Seachem sells!!! Plenty of additional maintenance and trouble shooting products to keep things tip top.
The guy working there on Saturdays is fabulous. He’s seems quite passionate about aquaria and has alluded to his many years of personal aquaria experience. That encyclopedia of a man is why I will continue to patronize this establishment.

Fauna is such a special, wonderful store! I own/​love exotics, and it’s my go to for the best food (all natural Timothy hay, mealworms) for my girls in NYC. It’s very clear that EVERYONE working there is equally as passionate about exotics. The space is beautiful, animals are happy, and what’s most noticeable to me and keeps me coming back… not just for purchases but to hang out/​watch the animals, is the VIBE. These people are so cool. Everything feels natural, like it’s not a «workplace» but more like a family. They have a huge amount of toys for birds, and there are often baby birds behind the desk getting the special care they need. So amazing to see the new life! Thanks Fauna, keep it up!

I think they relocated too a smaller space from their huge space, which makes me sad
Even the betta fish are getting outpriced in NYC

Loved the store at first. Was so excited to have found an exotic pet store of this caliber in NYC.
After having spent almost $ 1000 on a Biorb + Poison Dart Frogs — it broke within 2 months of purchase — and I was told there were no replacement parts in stock. They then proceeded to connect me to the MFRG in the UK — and told me the frogs would «probably» be OK without light /​temp control for a few days.
Completely unacceptable given the price and nature of the purchase. Would not shop here again.

honestly I left disappointed. I went there for fruit fly cultures and vits for frogs I will be receiving next week. They didnt have kits for sell they only sell cultures to take home. In other words I would have to go there every week and buy them. I can see how this would be more profitable for them but its alot more difficult for people who live outside of the city. They didnt have the vit I needed either. I will say that the young man who waited on me was extremely helpful and even offered to drop the flies off every week in queens. He gets 5 stars !

First time ever coming to this pet store and I must say this one is a very different from any pet store I’ve been too. So first off when i go to pet stores I always like to look around and see exactly what’s in the store I looked all over this store today and have to say they have a lot of great fascinating animals it’s like a zoo in the store. I first started in the front and saw how clean the store is kept they keep everything very well kept and organized just browsing I found everything In certain sections everything was kept neat and clean. The fist down stairs were very clean and well kept also noticed they have a wide selection of fresh and salt water as well as brackish water fish. They have a lot of great salt water aquariums set up with fascinating fish to see inside I spotted a small adorable clownfish in one of the tanks instantly then they have reef like tanks to the side which looks great with some fish swimming inside. They have a lot of guppies with fabulous colors great to choose if you will start a guppy tank. I have had fish all my life and always love to see new kinds of fish in this store I saw many different kinds I have not seen anywhere else just walking through makes you wonder wow is this real yes it is. Then the reptile department looks great also I saw a tortoise inside and I was like wow that’s a tortoise I would love one of those and I saw an amazing selection of frogs. The exotic birds they have in stock are very beautiful and have many different kinds they specialize in their exotic bird care I knew this pet store was exotic but this was very exotic I rate this pet store a ⁵⁄₅ and will love to visit again I recommend this place to everyone

I don’t understand the attraction of this store. Their selection of freshwater fish and aquarium plants is no more extensive than other stores I’ve been to in NYC. Moreover, I’ve been there three times and here’s a synopsis of my experiences:
(1) First time I was there, the «fish guy» was late for work and so nobody could help me. So, I left.
(2) Second time I was there, luckily the fish guy was there but the selection of fish was very poor. I was told they’d «maybe» be getting a shipment in later in the week and to call back to see if they got the shipment and if they were putting the fish out for sale (I assume they quarantine or something) before I came in – kind of a hassle but OK. I did buy two aquarium plants that day but the guy did not know what kind of plants they were (and therefore could not advise on care). I never did bother to call to see if their shipment came in or to go back to buy fish as I found another store.
(3) Third time I was there: I hadn’t planned to go to this store but I was walking down 87^th today and I did need some air tubing so I figured I’d get it there since it was right on my way and how could air tubing be a problem? There was only one guy servicing the aquarium area, with two other customers waiting for him before me; I waited about ten minutes and then just walked out because nobody else would help me – this, even though there were three staff members sitting in chairs and doing nothing other than chatting among themselves.
Admittedly, I have only gone to Fauna for freshwater fish and supplies and maybe this is not their forte – maybe they’re just aiming more at the exotic animal crowd.

I love this store — I would come here just for fun, even if I didn’t need to buy anything. Their birds are gorgeous — It’s like taking a trip to the zoo!
I came in looking for help with a new pet snake (which I had purchased elsewhere) who would not eat. Even though I had never purchased anything from Fauna before, the staff still spent a ton of time giving me tips and advice. They were incredibly helpful, knowledgeable and friendly. They even offered to help me feed my snakey, and told me to bring her in if I had any more problems.
From now on, this will be the only pet store I go to, because:
— They were so much more knowledgeable then the staff at the big chain pet stores
— Their prices are very competitive!
— Amazingly helpful and knowledgeable staff
— The store is owned/​run by an exotic vet
— Perhaps most importantly, everyone there really cares about the animals

I have been an aquarium owner all my life. And, throughout my tenure with fish tanks, I have to say that Fauna is the best pet store that I have ever been to. The staff is INCREDIBLE and always willing to help. They are not out to sell you a ton of stuff, but to assist you with your pet needs. If you happen to need to buy something, great, but that is not their primary objective. The pet knowledge they have dwarfs any big-​box/​chain pet store and I always leave a visit to Fauna knowing much more than when I walked in. I am a BIG FAN of these guys.

What a hidden gem!
If you’re looking for a specialty pet item — birds, fish, reptiles, etc, this is the place to go. They have everything you could ever dream of and they sell the animals that you always wanted but could never find.
The staff here is extremely friendly and helpful and they don’t rush you at all. We were literally there for almost an hour trying to pick out driftwood and we didn’t get a single dirty look.
Love this place and highly highly recommend it!

This is beyond the best pet store in New York City! It’s not your average pet store, it’s much more then that. Fauna is an exotic pet store, and let me tell you it’s quite another world the moment you enter. Daniel has some of the most beautiful birds in his store (some are his personal birds) and has a number of beautiful fishes and reptiles.
I’m specifically pointing out Daniel because he is the owner of the store along with his partner, and they’ve both done their research in keeping their store thriving and helping out their customers. Fauna also works with birds in South America, and has a staff full of positive people. I’m a reptile keeper, and I’ve been doing a number of work with studying and looking for ways to improve the health and living conditions of each and everyone of my pets, and I can validate that Fauna has some of the best treated animals with correct temperatures, wonderful housing methods (the terrariums that they constructed for their dart frogs) and best of all I see that they feed their animals on schedule and consistently. Most pet stores don’t really look beyond selling their pets, but fauna makes sure you are ready to take your pet home, with all the rules and instructions. Don’t be afraid to ask them anything, the Fauna team knows what they’re talking about, and their always welcoming to any questions.

Awesome place, high level knowledge and skill set with regard to avian health and behavior. They have a sincere love and ongoing concern for their birds and for the environment.

This is what a pet store should be! I ordered chinchilla food on Amazon and it never arrived. After running out I was desperate. I called, no exaggeration, eight other pet stores in the general area. All of them sold food that my vet recommended chinchillas stay away from, filled with sugar and potentially deadly for their guts. When I called Fauna they only stocked one brand: Oxbow. This is the only kind my vet and breeders recommend. I can’t believe it was so impossible to find in NYC!
The store itself is completely charming with lots of healthy, interesting animals. The best part is they only stock items that are actually proven safe for the animals they are marketed for. You’d think that would be the case everywhere but it is sadly not. I was so glad to give them my business instead of Petsmart or Petco, who treat their animals poorly and sell unsafe items.
Five stars, Fauna wins the day, my heart and my chinchilla Thaddeus’s stomach!

Nice spot to start your sensational exotic collection!

Exotic birds in dark cages in back. Sick looking. patches of missing feathers. One had an abcess on his chest, another on his foot. Sad looking environment for these critters. many looked stressed.
Baby hand raised birds in too tight surrounding even given that they were baby birds. One had a wound on his food.
The place is clean but hardly wholesome for these intelligent birds.

This is a great store. They are extremely helpful and knowledgeable. My daughters and I go there form time to time to look at the birds and the other animals. They are a great group of people who never run out of patience. I highly recommend this place!

This spot should not be called a pet store — it’s beyond that — a humane, clean and wonderfully staffed place for exotic birds, aquatic life and the odd rodent. We spent over an hour here last Saturday afternoon and were extremely pleased at how much time and effort a staffer spent with us answering all our questions — even on our existing birds. He was also able to identify a beautifully trained lorikeet as a good potential pet for us given our needs. We spent quite a bit of time playing with the little bird.
It’s a good thing I don’t live near the store or I’d be tempted to walk home with a few of their parrots. However, the process is not quite as easy as that — the owner breeds the birds himself and actually has to approve buyers. This is absolutely wonderful as so many people don’t know the effort, patience and love required to raise a parrot.
Kudos to these guys for setting the standard for pet care. When we are ready to welcome a bigger bird into our home, I can’t imagine going anywhere else to choose our new friend!

I am so thrilled to have a pet store that appreciates my business, even if I’m only spending $ 5 a week on crickets for my pet frogs.
I love the familiarity that I feel from their appreciative staff, rather than my having to attempt to possibly make eye contact with the employees at certain chain retailers (:cough:cough:Petco!) for some semblance of service.
The store is beautiful! They replicate a humane environment for the pets they are selling and it’s heartwarming to witness staff interaction with the wildlife.