Face Station

This is where I go when I want a really good Keratin treatment. I’ve sometimes been tempted to go to other places because there are always deals online and stuff, and I keep hoping I can find a place that’s cheap that’s as good, but I never do. So I keep coming back here. When I’ve had Keratin at other places, it wears off within weeks. At Face Station, with the wonderful Japanese stylist (I wish I could remember her name! she’s awesome and so funny), I can get a Keratin treatment that, three months later, my hair is still perfect. So… when you’re ready for an awesome Brazilian Keratin treatment, and don’t want to risk it, go here. (I don’t know anything about their other services, sorry.)

I love this place! I got a deal online for laser hair removal and never having done it before I was a little hesitant. I can’t disagree more with the first review about their poor service, they made me feel so comfortable as soon as I arrived! The woman I meet with has been a pleasure and she makes the whole experience quick and easy. I was worried that the process would be painful but she put my mind at ease and talked me through all the details of the treatment before we got started. It turned out to be a breeze and I couldn’t be happier with the results!
I’ve heard great things about their hair services so I think I’ll try that next, but if you’re looking for a hair removal place that’s clean, friendly, and professional then this is the place to go.

I have had facials regularly for the past twelve years. I have gone to regular salons and upscale spas and am not a snob when it comes to service.
DUE TO THE POOR TREATMENT I RECEIVED AT FACESTATION I AM COMPELLED TO WARN OTHERS NOT TO SOLICIT THEIR SALON. Upon arrival, I was immediately whisked off without introduction to a small closet that passed as a room which two people could not fit into comfortably. The facial chair was pushed completely up against one wall and the «aesthetician» can barely slide by her station and your chair. These were my problems:
1. I was never asked which medications I use (such as retin-​a) to make sure they didn’t use something that could harm my face.
2. I was never asked what kind of skin problems I have (if any). Instead I was told to, «Relax. And you have oily skin.»
3. She didn’t use anything to cover my dress from the masks used or the splashing of DIRTY WATER. Therefore, I now have white mask stain on my chocolate dress.
4. The «aesthetician» never washed her hands even though she needed too! Her hands smelled of dirty feet.
5. The «aesthetician» never covered my eyes to protect them from the bright light used to magnify my face.
6. Extractions are supposed to be painful, but the «aesthitician» literally made my nose crunch. I grabbed her hand and told her to stop since she was hurting me. Her response was «You have a ton of blackheads on your nose.»
7. She NEVER CHANGED THE WATER. There was no sink in the room so she continued using the bowl to rinse, lather and rinse again. The water was disgusting and gray by the second rinse yet she continued to «rinse» my face with it.
8. I checked my face during her frequent trips out of the room; she never once evenly applied a mask to my face.
9. I would have left in the middle of the service but there was nowhere to wash my face of the goopy mask she had thrown on and I didn’t want to walk around the UES or make a spectacle in the middle of the salon.
Pros: The owner listened to my complaints and said he was glad I could «vent» and offered my money back.
Cons: Unsanitary, cramped, unprofessional staff, dirty, overpriced and painful. Please dont’ make the same mistake I did!