Environment Furniture

Excellent experience with Environment and Mack. I had a problem with a piece of furniture that was delivered. Mack handled it seamlessly and it was replaced immediately. The furniture is unique and beautiful! I would definitely purchase additional pieces to complement my home.

Beautiful materials, expert craftsmanship, polite and accommodating staff. Great place.

Really cool store and really cool furniture. Probably not the best place to start looking if you’re looking to stock your entire home on a budget, but if you want to invest in a few unique pieces check this place out– Environment has some truly amazing reclaimed pieces. Briana is a spectacular consultant at the NYC location. I had a few hiccups with the delivery process (third party delivery company, not Environment) — but Bri, Mac and Jaqui made sure to get things straightened out right away. Definitely worth a visit to their showroom!

I was admiring the furniture in this store through the window but once inside the store owner/​manager was incredibly nasty and rude. Way to scare a prospect away.

Very helpful staff and the furniture is pretty unique. Great experience overall. I have my eye on quite a few pieces and am always excited to find out what they come up with next. See for yourself.

Enjoy the furniture we bought

Nice stuff, nice people — but incredibly, prohibitively expensive. And the staff know it’s just a piece of reclaimed wood over a piece of metal turned onto itself, so they won’t hard sell you if you just want to walk around.
For example, the sectional that I loved (nice canvas fabric, huge seating area, nice and low) was $ 8k. And most things are in the 2 to 4 thousand range. Not tremendously stylized, and that’s a great thing in my mind — but it’s too out of reach. Now, if this is inexpensive to you… you probably pay that much in rent. But as someone who lives on Earth, it’s wayyy too much in this city of impermanence.

Exception furniture and great service. I own both a section couch and a side table from Environment and they are outstanding pieces that always draw compliments.

It truly does look beautiful; the designers did a great job. But as others mentioned, it lacks in execution. The prices would be fine, but then you find out it’s reclaimed wood… veneer. Veneer = looks good today, not so bueno tomorrow. I really loved one of their beds with the reclaimed wood, but then found out the headboard was hollow (¼ inch reclaimed wood box). So I found the exact same bed online that was solid wood, a third the price, and shipped for free from California.
Visit this store for some eye-​candy and ideas, then buy from somewhere else. It’s beautiful, but they’re essentially saving the environment by giving you thin sheets of reclaimed wood. It’s just not solid, and it should be given the prices.

Hadn’t visited this store in a bit since my place is completely furnished, but stopped in yesterday to see if they had anything new. I just about fell asleep in their new chair, the Drift I think it’s called? Awesome. Still love this place! Had some fun in the back with the vinyl.

You can go for the beautiful and amazing furniture, or you can go to work with THE COOLEST AND BEST people in all of NYC — it’s up to you.
I don’t have her card (and therefore her name) with me (*update it’s Alyssa!) — but the store manager and the woman who works with her made this the best furniture buying experience (heck, possibly the best anything buying experience) that I’ve ever had.
Smart, professional, friendly, helpful — completely understanding when I had to make some last minute changes — I felt like they were always on my side and that they would have happily bent over backwards to make sure I got what I wanted (and they did!).
Yes I will get to the furniture eventually — but of course I think it’s amazing — that’s why my wife and I chose to buy our bed there when we have all of New York at our feet. But let me tell you — because of the two women who worked there I would go out of my way to always shop there first if I thought there was any chance of them having what I wanted. That’s how good of an experience it was.
Since moving to New York my wife and I have been very surprised and disappointed at the kind of service we’ve received at most high end places — Saks, Brooks, Bergdorfs — we’ve always left surprised at the lack of real knowledge, expertise, and helpfulness. But let me tell you — the treatment we got at Environment — I will never forget it — and I will tell all my friends (of which I have very few in NYC ;)) to go there.
Okay now to the furniture… AMAZING. Sure you need to like reclaimed wood, metal, and presence — but if that’s your style then what a treasure trove — each piece worth contemplating (we would have bought more than a bed but we’ve hit our reclaimed wood quota and need the rest of our pieces to bring in some other textures/​colors). And while I haven’t received my bed yet, the craftsmanship looked top notch — with attention to detail and no corners cut (yes I was the guy lifting the mattress, looking at how the planks were attached, checking for give and fit, etc).
They have art that’s just my style too, but unfortunately it was out of my price range (but if 10k — 20k is easy for you to spend on art then check it out — don’t know the style — modern/​funky/​with soul and edge?).
Oh wait, I did buy a piece of art. It’s called my bed. And I love it.

California modern, large scale pieces, natural materials and tones with an emphasis on comfort.
Cool Video of their CEO in LA store:

I’ve walked by this showroom a few times and always admired the bed in the front window. Finally, I went in yesterday and was pleasantly surprised by the other furniture. They apparently use a re-​purposed wood from Brazil as well as old military tents for their upholstery. I’ve seen a few places in the city who use old wood in a similar way but the execution doesn’t seem up to this par. The sales people were really nice and informative and I’ll be back when I have an apartment big enough to fit that bed up front

I love this store, the concept and the service. Every piece has a story. I just wish my bedroom was bigger so I could fit the amazing bed.

If I could give a zero rating I would. I purchased a desk from the store in NYC with the promise of free delivery to Indianapolis. After many delays and rudeness from the store manager, I still do not have my item or any contact from their contracted delivery service. There is no reasonable policy for returns or order cancellations. Luckily, my credit card company is following up on this dispute and has removed the charge from my account. BEWARE out of town buyers, they hold no accountability to you and do not value your loyalty as they might locals. Still waiting on the desk… get everything you need in writing before committing to purchase because once your credit card payment goes through, they bail on you!

Among the many designer furniture stores in NYC, Environment is one of my favorites. The staff is super helpful and always happy to answer any questions. It’s pretty cool to hear about where exactly all of the materials used to make each piece are sourced from and even better that it’s all recycled and reclaimed stuff from all over the world. It’s a very relaxed atmosphere for shopping, and you’re likely to hear some awesome music while you browse. They’ve got a record player in the back of the showroom, and the staff has excellent taste!

As a professional in the design industry, Environment Furniture feels like a trade secret. But really this store is very accessible in every way, from the aesthetic to the prices. The staff I work with provides great customer service. They have helped us source products for projects with short time lines. All of the pieces we’ve purchased from Environment have natural character and feel more like found objects than something you bought off a showroom floor. Environment helps us keep our designs unique and organic, and our clients are happy with the look and feel of their home.

I bought a console from Environment Furniture. The day it was delivered I noticed one shelf was wobbly. I measured and one set of screw holes was a full ¹⁄₈ — ³⁄₁₆ outta line with the others. I contacted the company immediately and for 6 weeks endured a back and forth with a sales agent that acted like I was putting him out and was borderline rude. The mantra was «I gotta check with corporate.»
Long story short, 6 weeks later, nothing has been taken care of. I have been repeatedly told that while I was delivered a defective piece of furniture, the best they can do is come and try to jury-​rig it, but it can’t be replaced.
The customer service is atrocious, and while the furniture is priced as quality pieces, they are far from it. The company is dismissive of its customers. STAY AWAY!!!

My husband and I recently purchased bedroom furniture at this super-​cool store. The furniture is reclaimed wood from Brazil; in the case of our platform bed, it used to be a barn. All of the pieces in the set have a rough surface which looks almost unfinished. It is that roughness that gives the pieces a raw but appealing appearance.
Of course the beauty of the furniture is what attracted us to Environment, but it was the friendliness of the staff that sealed the deal. Natalie, the showroom manager, worked with us to find the pieces that suited our style, the layout and size of our bedroom, our individual personalities, and our budget. The beauty of it is that, while there are bedroom «sets,» you can mix and match pieces to suite your personal style. Natalie recognized that my husband and I didn’t agree on the nightstands, so she found two separate pieces that looked great together. She made it so easy to buy this bedroom furniture!
The delivery process was convenient and painless, although, as with most delivery guys, they showed up at the late stages of the time frame we arranged. (When they say «between 10am and 2pm, why do they always show up at 1:45?) Anyway, we can’t complain too much because they assembled everything, cleaned up after themselves, and were friendly to our cats.
The furniture is pricey, but this is superior stuff. The beauty of the design and the high quality of the construction are well worth the numbers written on the price tag.

I fear this store is an example of good idea but bad execution. The stuff looks nice in the showroom but upon inspection isn’t made very well. My friend opened a dresser and the door moved, then came loose. A similar looking credenza had two drawers that were jammed. The people working there couldn’t explain it. Sort of that deer in headlights look.
The overall experience left me feeling the word «environment» is likely just marketing taking advantage of a social trend. These folks do not understand sustainability.
I’ll likely pass by this «green-​esque» IKEA and stick with quality construction. Meh, just my two cents.