Eberhart Brothers

We have lived in NYC for 12 years and they are by far the best management company we’ve dealt with. Well maintained, very friendly, responsive (though we haven’t had too many problems), and seemingly reasonable. When the heat wasn’t as warm as it should have been, they brought us space heaters… while at other places we’ve lived we always get sent links to the minimum heat laws (which are preposterously cold). I would 100% recommend them. Lived under 4 landlords all around town and they were easily the best.

Fantastic management company! We lived in an Eberhart building for two years. They took care of any issues promptly; they kept the building in fantastic shape; and our unit had exposed brick and tiled kitchen walls. Really nice. 4 stars instead of 5 because of the price. But you’re paying for the quality you’re getting. We thought it was worth it.

I had the best experience with Eberhart and Brothers. Excellent communication, the team is very kind and helpful and very quick in addressing and solving problems. Never had any issue with heat or water, always felt very safe and taken care of.
I 100% recommend Eberhart and Brothers

Arthur at Eberhart Brothers is great. As a real estate professional, it’s always nice to work with people that are nice, honest and helpful. He is extraordinary patient and kind and a pleasure to work with!

We lived in an Eberhardt apartment for three years and can’t even begin to describe the frustration we’ve had with them: stolen things when their maintenance people came to fix our apartment, rats, smoke in the apartment from the downstairs unit using their fireplace (never fixed because they claimed it was the buildings problem), refusal to respect the privacy of the apartment in the last month of the lease when they insisted on showing the apartment (claiming they had access without our permission between 10 and 7 every week day and 10 and 5 on the weekends and illegally threatening withhold our security deposit when we asked that they try not to schedule viewings after 6pm on weekdays).
Maintenance is non responsive. We had to send them a recording of our fridge making airplane sounds before they would fix or replace it. The co-​op takes care of the exterminator quickly but expect contact finger pointing as to whose responsibility it is to maintain the apartment (landlord/​owner versus co-​op management). Eberhardt Brothers will never step in first or voluntarily. For example the plumbing in our apartment started leaking into the unit downstairs. I finally had to point to the fact that under NY law they would be responsible for any water damage to the downstairs unit before they fixed the issue.
The apartments are pretty but poorly maintained and the management is horrendous. Avoid renting from them. It will save you a lot of stress and peace of mind.

For a reasonable price, you get well-​maintained apartments in a good neighborhood. The staff is very friendly, and requests are promptly followed up with. When I ran into an issue with noise in the neighborhood, they were very helpful and we are now moving to one of their penthouse units.

Eberhart is THE BEST management company in Manhattan. I’ve heard so many horror stories from friends with other landlords, and am currently dealing with a different one who is awful. But this is not the case with Eberhart, they are like family. The entire staff (office staff, supers, maintenance) are super friendly, caring and efficient.
I went through roommate issues a few months into our lease renewal (which they didn’t raise our rent after only a year!) and needed to move out. They were so patient and told me all of my options and legal rights for finding a replacement for my half of the lease for the remainder of the lease term. I didn’t have to do a sublet, they let you do a «roommate exchange» so my name is removed from the lease completely. This is very reassuring when you are dealing with messy roommate situations. They responded by phone or email in a timely manner and kept me up to date throughout the whole process.
I am SO sad that I had to move out of an Eberhart apartment, and will definitely look to them first if I’m ever on the apartment hunt in the future. They take great care and pride in their buildings and want you to find a home – they do NOT try to scam you out of money or pressure you, or accept wasteful brokers fees! I HIGHLY recommend to anyone looking to rent in the crazy rental marketplace of NYC, whether you are just moving here or have lived here many years.

In their interactions with tenants, Maintenance and Management lose sight of the fact that they are OFFERING A SERVICE to their tenants for which the tenants are PAYING for and are frequently dismissive and generally obnoxious in their communications/​dealings. Things do get eventually repaired but staff is mediocre (at best), they are incredibly disorganized, and you will get things done but feel as if you had a baby by the end of it. It is almost impossible to speak to a manager and when you do, their I-don’t-want-to-deal-with-you tone will make you feel as though you are always being done a favor. This is reprehensible and people should know this before renting.
To echo another reviewer’s on-​point assessment: «In a nutshell – cheap, lazy, non-​responsive, greedy. The epitome of a poorly-​managed New York mgmt company.» They do not care about their tenentas or how long you have paid your rent on time. They do not think of the business as customer-​oriented bc in their view the minute, you leave, they immediately get another tenant.
Nadia T. so obviously works @ EB of is related to Walter & Frank Please spare us all the BS.

We have been third party consultants with Eberhart Brothers for many years. Their design and construction department is extremely proactive regarding the safety of their tenants. Additionally, as we have been in many of their spaces, the construction quality of their apartments is very high level.

I’ve lived in an Eberhart Brothers building for the past 4 years and I only have good things to say about my experiences with Eberhart. The staff is extremely friendly. More importantly, the upkeep of my building has always been wonderful and whenever I have any issues, Eberhart is readily available and quick to respond. We were even able to get a brand new oven and refrigerator after proving that we were having minor issues with both! The quality of our apartment is excellent as well — everything from the hardwood floors, to the cabinets, to the shower, etc. Our super is extremely attentive and always willing to come in as soon as possible to fix everything from a broken towel rack to helping us install an AC unit.
Take the negative comments below with a grain of salt and just remember that as long as you’re a respectful, responsible and kind tenant, you will be shown that same respect.

Lived in Eberhart Brothers apartment for over 2 years. Let me tell u right away they are greedy scumbags. I had a water leakage from the sealing every time the guy above me took a shower. Didn’t get fixed for months. Significant rent increase every year. They are ripping you off and are very impolite and snobby assholes while they are doing it. I had people in my house every freaking day for almost two months several times a day. Unbelievable. The worst is the arrogant response you get when you complain about this invasion of your privacy.
Worst experience ever. Don’t make the same mistake.

Their staff is usually part time students who might be very nice people, but who are not helpful beyond anything basic questions. My supper is very nice and helpful, i give you that, but it stops right here. Noise and building complaints will not go anywhere but their junk mail. I live on 96^th and 2^nd, and if you’re in your 20’s and want to have an extension of your dorm-​life, then thats exactly the place for you. Loud music, friday and saturday night parties until wee hours, smelly hallways, not so great neighborhood… think again before signing on a lease. thats my humble advice.

I lived in a 1BR 5^th floor walk-​up on E. 81^st St. The refrigerator left much to be desired and should have been replaced, but other than that, it was a cute apartment. We had a couple issues with plumbing, which the maintenance guy was reasonably quick about fixing.
There were a few large cockroaches in the hallways, but I never saw any in my apartment even though we declined the complementary monthly exterminator.
Downside — When your lease is up, they parade strangers through your apartment up to 2 months before you move out. They threaten to withhold your deposit if you decline (I’m not sure what the legality is on that, but I know it’s fairly hard for landlords to keep entire deposits in NYC). I held off for a month and then intentionally left the place a pigsty, and they stopped bringing random people into my home.
We received our entire deposit back and then a little extra for interest.
In 2011 — $ 2050
In 2012 — $ 2175
In 2013 — they asked for $ 2275

Regarding 92 Grove Street, Greenwich Village
I have had a few issues with some very loud neighbors, so I decided to give Eberhart Brothers’ maintenance department a call, not expecting much, but still thinking it was worth a try.
I had phoned several times, and each time (to my absolute delight) a lovely gal named Cecilia took my complaints seriously and promised me that she would personally look into it. And boy, did she!
Each time I phoned, she called the tenant, but as the noise continued (which she became aware of because I kept calling) she saw that the tenant was not taking her seriously, and decided that in order to stop his rude behavior, she would personally go to visit him to demand he stop.
I saw the confrontation from my window. She did not back down… INSISTING that the noise stop immediately, and I’m glad to say that it finally has.
Cecilia was truly concerned that her building is a peaceful environment. She truly cares that her tenants and neighbors are happy.
I expected to be considered an annoyance when i continually called, but she treated me with the utmost respect and concern. I should mention that I have had an equally caring experience from Rory, who is also in the maintenance department.
It is so rare that a building staff actually cares that their building remains peaceful for all tenants and neighbors, and i therefore cannot recommend this building highly enough.
Thanks so much Cecilia and Rory! Your kindness, great attitude and caring is truly appreciated!

I’ve lived in an Eberhart apartment at 96^th and 2^nd ave for the past year, and just resigned my lease.
My apartment is great and when I moved in, it looked like it had just received a touch-​up job. I’ve haven’t needed much maintenance work, but the few times I have, my landlord is very responsive. The times I’ve had to call to ask about billing, etc, the office staff was nice enough. I was also surprised that my rent increased only 2% (I was expecting to have to fight them on a rent increase). It was $ 1,995 last year and $ 2,050 this year, for a 1-​BR.
I even have a small backyard, but that’s where my issue lies… it has a horrible infestation of rats. Not mice, but large rats. I can’t really blame Eberhart… my backyard is adjacent to both a construction site and a McDonald’s backyard (I’m not going to get into that one). I do think they could put a bit more effort into setting traps or some other method for keeping them away.
There are lots of bad reviews on here, but really, it’s Manhattan. I feel like you’re only going to get better service if you’re in a luxury building. Eberhart does a good enough job.

I’ve lived at an Eberhart Brothers building at 92^nd and 2^nd for two years now. Last year the rent went up a few bucks per month… I was cool with it. This year, it went up 3 times that amount! We tried to fight the rent based on the fact that we pay on time and keep the apartment in beautiful shape (the last tenants trashed it). They responded that people are willing to pay the higher prices so we have no choice. Unfortunately, the people «willing to pay» are groups right out of college, living in bunk beds in these apartments.
Sure the appliances are old and the Second Avenue subway is horrible, but these were things I was willing to deal with because I genuinely like the building, the apartment, and the neighborhood. We put a lot of work into making this apartment look really nice, and it will be a shame to move out next year so a group of post-​college 20 somethings can cram four adults in 550 square feet.
For what it’s worth, the apartments are very nice, in my opinion. This is my favorite apartment I’ve ever lived in, and we’ll be really sad to leave.

We recently signed a lease with Eberhart Bros, and I’m already wishing I’d come here and read the reviews first. We haven’t even moved into our building yet and are already having issues with them.
We took the apartment a month early — partly out of necessity, and partly because the apartment is a bit of a deal because of its proximity to the 2^nd Avenue subway construction. In reading the comments here, I’m already concerned about the rent increases we may face in the next few years. *sigh*
At the lease signing, I gave them a small list of things in the apartment that needed repair. The following weekend, my husband and I visited the apartment. Nothing had been done yet. Not only that, but someone had left a ladder in the bathtub and peed on the toilet seat. Now we’re only a week and a half away from the move-​in, and things still aren’t finished. Oh, and whomever had last been in the apartment (the super, I hope) left the door unlocked and standing open, FFS.
I guess you could say that maybe I should cut them some slack because they knew we weren’t moving in right away, but I call bullsh*t. If my lease starts April 1^st, the apartment should be in move-​in condition on April 1^st.
If my experience improves with them after we’ve moved in and been there for a while, I’ll update.

I lived in a 2 bedroom Eberhart apartment at 320 East 92^nd Street for six years between September 2004 and August 2010.
My experience, for the most part was very good. Its a wonderful street to live on.
First, I give them a lot of credit for posting pictures and floor plans of their available apartments on their web site. I also liked the fact that you can rent from them without dealing with a real estate agent.
The application process was, as one would expect in Manhattan, a bit of chore.
The apartment was in very good shape when I moved in.
Life at 320 East 92^nd Street was about what I expected it would be. If you are bothered by the lack of elevator, the lack of washing machine room, and some noise on the street at night, then you shouldn’t be living in a ca. 1920s walk-​up building in Manhattan.
Keep in mind also that these are market rate apartments. The apartments that they rent are not rent stabilized. This means that they can (and will) raise the rents if they feel that the market forces will allow them to do so. (see below)
When I lived there there my rent changed as follows:
2004-​05 $ 2,195
2005-​06 $ 2,295 (5% increase)
2006-​07 $ 2,495 (9% increase)
2007-​08 $ 2,695 (8% increase)
2008-​09 $ 2,695 (no increase)
2009-​10 $ 2,150 (20% decrease) (*)
2010 — moved out
(*) I argued for a rent reduction because of the ongoing Second Avenue subway construction and they gave me the reduction to keep me from moving out, like a lot of other people were doing at this time.
The rents now (in 2013) are much higher right now simple because this is the what the market price is, at the moment, for their apartments.

I recently moved out from an Eberhart apartment after living there for 2 and a half years (took a job offer back in the Northeast where I’m from). Sad to see some of the other reviews but wanted to make sure my opinion was heard. The management was always extremely respectful and would show up in a timely manner to correct any issues.
With regards to rent increases ours obviously went up but it was always about the same % as my friends in other part of the city — so I don’t think it was any different than other management company (or any different than other places I had lived in while living in NYC). They did show our apartment once we gave notice but always called and e-​mailed 24 hours before coming to show. Plus they were extremely accomodative given that we needed to break our lease unexpectedly and did not charge us a fee.
I don’t know. Maybe it’s that I previously lived in a literal slum property before this one that wouldn’t fix a hole in our roof so I understand how shitty real NY apartments owners can be like. Or maybe I just loved our apartment because of the charm and size for our money (even if it was 4 flights of stairs). Either way I was an extremely satisfied customer.

I’ve rented a Studio on 96^th St and 2^nd Ave from Eberhart from of 2008 to 2011. Their buildings are generally well maintained and have live-​in supers. They could stand to provide better appliances — for instance, in my studio, I have only a «dorm» size mini-​fridge that can’t keep anything frozen. Also, note that most of their buildings are walk-​up units and there is nowhere for FedEx or UPS to leave packages. Overall, however, they are good people to deal with and provide reasonably nice housing.
Push hard on lease amounts. The company isn’t paying brokers, but you need to be your own advocate. They can, and will, offer a more reasonable price, but you have to push for it.
After moving out, I was thrilled to get my full deposit quickly returned.