Dunkin’ Donuts / Baskin Robbins

This is our friendly neighborhood Dunkin’ Donuts. We seriously frequent this joint at least a handful of times a week. Fast service and friendly staff. Not much to more to add. It’s Dunkin’ Donuts.

Avoid this place at all cost. The staff at night time are poorly trained and extremely nasty. The worker doesn’t know what is a banana royal, needless, to say how to make one. The they have major attitudes when you try to explained how is it done. No wonder they do so poorly at night time. I live in Kips Bay, and know for a fact that a lot of the people in the complex avoids this place for the same reason. No concept of customer service. They need to learn that its the customers that pays the salaries, not management. Time to take my business somewhere else.

Big improvement from the last time I’ve been here. They renovated the store very nicely and the workers seem a lot friendlier especially one of their new employee’s Zikomo. Great job DD!

Scoopfest 2014: This shop, for whatever reason, seems to peddle the best variety of harder-​to-​find flavors (tried Easter Egg which was meh) approaching the 31 flavors more closely than its counterparts. It’s unfortunate that it’s hidden under scaffolding in an ugly building and staffed by a real jokester.
⁸⁄₁₅ update: Incompetent tried charging2.25

Nothing better than normal but still good. Cones were stale but the cups tasted fine.

I stop here every morning before work. Service is fast, staff are nice, coffee is made properly and the manager is always very friendly.

after seeing a anti gay slur «Dunkin Homo new world order AIDS» written on the inside of their window sunshade and pointing it out to a manager who just looked back at me blankly i lost my appetite. No thanks!

What’s there to be said about a Dunkin Donuts and Baskin Robbins combo store that hasn’t been said before?
Good coffee and tasty ice cream. Mediocre donuts that feel like a greaseball of lead in your stomach.
This location is off the beaten path in a sketchy area of 2^nd Ave. The shop itself is clean and centered at the bottom of of a multi-​dwelling residential building called Kips Bay Courts. Counter staff was pleasant enough and a large iced coffee costs $ 3. Seems like they have a lot of ice cream flavors too including one or my favorites, rum raisin.
Eh, the only reason I found this one was because I was taking a walk on my lunch break last week and it was a nice sunny day outside. I decided to wander around. Other than that, I don’t think I will ever really go out of my way to get my coffee fix at this location again. Many other coffee spots, and DD locations closer to my office.

Indulged a Monday night craving here after I learned the Carvel is no longer. ARgh! They have the best ice cream cakes!
I guess we went in around closing time because one staff member was talking on his cell phone and another was napping at a table. However, the Asian fellow who was behind the counter was patient and friendly as we sampled flavors and solidly packed my single scoop cup. Keep it on the DL, but he gave me a donut after I inquired about what they were planning to do with the orphaned donuts since it was closing time.
Staff goes a long way at these abundant chains. I’ll be back at this one.

It all started yesterday at 3:00 PM, when a friend did the absolute unthinkable; only a true friend would know exactly when to pull this kind of stunt on me to only come out the victor. My friend texted me a picture of a most sinfully looking ice cream cone right at the peak of my afternoon hunger. Damn it! It was inevitable what I was doing after work — get my ice cream and wave it around in front of little kids in a you-can’t-have-this kind of way; and to think I’ll be a parent one day!
My friend told me he got a jamoca almond fudge at Baskin Robbins and I was a bit shocked because it did look totally off the chain. So, there’s this location close to my work and thought to go in and get my treat. It’s very narrow horizontally, and the staff really couldn’t give to flying craps. How do I know this? Body language — I learned this from the show «Lie to Me» and they weren’t fooling me. After looking at the calorie intake (270 calories!) I was thinking maybe go for a vanilla milkshake but with seltzer instead as my boyfriend told me earlier that day.
Me: Could I have a small vanilla milkshake, but with seltzer instead?
Guy: No; milkshakes have milk.
Me: Well, some places make them without and use the substitute.
Guy: No — ask something else.
Are you serious guy? I dunno your name because I didn’t care to know it, and now I know why you apparently work here. Really rude and he’s the reason I gained 270 more calories then necessary… jerk. But kinda not really because I liked the jamoca almond fudge.

It’s also a Dunkin’ Donuts. I got an iced coffee, cost me $ 2.92. The guy behind the counter apologizes «I have no pennies see,» and pulls up his register to show that he didn’t feel like stopping at the bank, or cracking open a roll of pennies to make sure he gives customers the right change. So I get shortchanged 3 cents, instead of him doing the courtesy of giving a customer 2 cents.
Ok big deal 3 cents. Why make a fuss right? Though, he did it to the customer right behind me, who was too plugged into his iPod to care, and likely every other person who walked into his store. 3 cents x 100 customers x every day = in his pocket. Do you feel better knowing you are supplementing someone else’s income? Do you wish you could skim off at your job? Of course not. You have class. This place don’t.
1 star, the coffee did the trick, yum. Store was clean and the wait was nil. But when you have no customers, should you expect less than that?

since everyone in NY seems addicted to this place (it’s all over the place!) and my sweet tooth was kicking in, I stopped by on the way back to the hall.
I thought I’d get a donut but I spotted ice cream bins in the freezer. 2/​$ 9 OR 3/​$ 12… scratch the donut, I’d been craving ice cream for awhile and it seemed like a deal.
yet, the flavors were few so I asked the man behind the register if it only included those specific flavors. he said he’d cut me a deal and give me two plastic bins instead of the paper disposable bins in the freezer for the 2/​$ 9 price rather than the $ 7 price that the plastic bins normally cost. plus, he said he’d package any ice cream flavor in the serving section rather than just allow me to choose from the freezer section.
wow, what a nice guy! =)
I asked for samples of various flavors: vanilla, cookies & cream, pistachio, french vanilla, chocolate chip cookie dough…
I wanted SO MUCH to like the ice cream. Yet, all of the ice cream tasted OLD. yet, I kept sampling hoping that ONE would taste fresh. plus, with each sample, I felt worse and worse for wasting the man’s time. seriously, the ice cream tasted like ice cream that you keep in your fridge for half a year and then go to eat some, taste it, and toss it. =(
Whyyy Baskin Robbins???
This can’t be the guy’s fault. Baskin Robbins, you should really consider tossing your old ice cream.
I fiinally just told the guy I must be getting sick and my taste buds were off because the ice cream didn’t taste so good. But because I felt so awful, I opted to get a donut and bought for «Munchkins» for $ 1.
Yet, after taking one bite of those, which are really glazed donut holes, even THOSE were stale! Like donuts that had been left out for several days. =(
ah wells, at least I only spent $ 1, no tax!
but I always see people in this one Dunkin Donuts… I don’t get it.
please someone explain to me how you can purchase old ice cream and stale donuts?

So today was 31 cent scoop day from 5pm-​10pm. They limit you to 10 single scoop servings. I went there at 5pm and there were about 10 people in front of me. Before you know it, there were about 30 people behind me. I ordered 5 mint chocolate chip and 2 pistachios. I gave 2 to my coworker who came late. Yummy yummy good for my tummy!

How do you go wrong with ice cream? Especially with a chain? I would normally give a Baskin Robbins a three star review. Baskin Robbins doesn’t taste much better than ice cream you can get at any grocery store, and that’s excluding the premium fare like Haagen Daaz or Ben & Jerry’s, and while they’re known for their 31 flavors, for as long as I can remember, they haven’t really offered anything worth raising an eyebrow for.
So on a hot spring day, my girlfriend and I happened to be walking back to my apartment after catching a flick at Kips Bay and it sounded like a couple of cones were in order. Unfortunately, the ice cream was frost burned, you could feel the crunch of ice crystals and the ruined inconsistency of flavor. Big thumbs down, man.