Don’t ever go to this place! These jerks ruined my night. I took my wife there to celebrate, and the employees came and kicked us out our seats when the store was practically empty, and for no acceptable reason whatsoever, maybe something about having already cleaned and not wanting to clean again. Never in my life has anyone ever disrespected me and someone I care about like that.
Humberto S.
Classificação do local: 1 New York, NY
This dunkin donuts has gotten so bad in quality and service. Yes they just renovated but their coffee is still bitter and one is given sour milk and there are less donuts and they get angry when you tell them the coffee is bad. You tell them again how you want your coffee and again they mess it up. I even downgrade my flavored coffee to regular coffee and they mess that up too. I miss the workers who use to be there when it first opened who were friendly and welcoming with a smile and knew how to prepare a cup of coffee.
Mike M.
Classificação do local: 4 Manhattan, NY
It is what it is, a Dunkin Donuts. Don’t expect anything more or anything less than about average coffee and donuts. Although recently they’ve introduced more espresso drinks but I haven’t tried it as of yet. Overall the location itself is very clean inside and out. I will return.
Allene T.
Classificação do local: 2 Manhattan, NY
I love myself some DD dark roast iced coffee and this seems to be the only DD in the area that actually uses classic simple syrup instead of granulated sugar in their iced coffee. I hate it when coffee places put granulated sugar into a cold drink — it doesn’t melt! However, in the mornings, the lines at this particular DD can be at the door and there’s literally only 1 person working the register(sometimes 2, depending on who is making drinks). This makes for a 10 minute coffee run ordeal which is less than ideal. So, I go to the DD by Columbus Circle which unfortunately uses granulated sugar, but at least I can get my coffee and be in and out within 3 minutes, line or no line. PS: Dunkin Donuts in NYC as a whole is so inconsistent. Sometimes, 1 sugar is the same as 3 sugars somewhere else. They can never get it right and my coffee tastes different everyday, even at the same location!
Bill T.
Classificação do local: 3 New York, NY
Ooooh! This is a combo DD/BR. So if you want coffee and/or donuts, you’re golden. Alternatively, if you want ice cream, you’re also golden. So basically, you’re practically Fort Knox if you have coffee/donut/ice cream needs! The space is big and fairly clean. Service was pretty quick and my coffee was made the way I requested(large, skim, one sweet and low and a little bit of ice to cool it off enough to drink). I’ve only been here once but it was okay by me. Stay gold, Ponyboy, stay gold.
Susan D.
Classificação do local: 1 Ontario, CA
I wish there was a way to give negative stars! Worst food service ever. I walked in with my 5 family members. We all wanted combos that came with coffee and hash browns. We specifically asked if the combos came with coffee and hash browns and the guy at the register responded with«yes». He even asked his co worker and she said what I assume was yes because they were speaking a different language. When i went to pick up my order. I had 1 order of hash browns and no coffees. I asked the girl what happened and she responded with«he didn’t understand when you said you wanted combos»… To which I responded«you mean when I asked if the combos came with hashbrowns and coffee he didn’t understand» and she scowled and said«no». Worst customer service ever. After arguing for 5 – 10 minutes we left having been swindled and paying extra for no reason!
Shanamari P.
Classificação do local: 1 Bronx, NY
Worst service very slow after all that time my sand which was cold also very sloppy never again
H S.
Classificação do local: 1 Manhattan, NY
Honestly, worst service ever!!! Not only are they extremely inefficient and rude, they lack sensibility to do simple math or provide any kind of decent service to customers at all! Every one who works there clearly doesn’t understand what the store is about(food service) or the need for customers or good reviews. Freaking jerks ruining my day. Ughhhh. How do i give negative stars?
Felix P.
Classificação do local: 4 New York, NY
Coffee is always creamy and delicious… I’ve tried Starbucks… even the blonde roast… and it still tastes wayyyyy tooo strong… maybe my palate is just not that evolved… for me, Dunkin coffee is so much better…
Haley J.
Classificação do local: 1 San Francisco, CA
HANDSDOWNTHERUDESTIVEEVERBEENTREATEDINMYLIFE. The girls working on 11÷2÷2013 have no business working a counter. Scowling at customers, talking rudely and shaking bags at people is terrible customer service. I should have stuck to Rex across the street.
Jackie B.
Classificação do local: 1 New York, NY
I stopped in this evening for two donuts to go: a French crueller and a jelly. Fumbling with my purse and wallet, I didn’t notice the donuts being handled or packaged, but when I got home I found that they had been thrown into the brown paper bag – no tissue or napkins wrapping the donuts to keep them separate from each other and from the surface of the paper bag. Disgusting. Then I wondered if the clerk had even used tissue to take the donuts from the tray and transfer them into the bag; I suspect he used his bare hands. I gave the donuts a quick nuking to kill the germs before eating. Nasty, and the donuts were stale, to boot. First and last visit
Nidhi M.
Classificação do local: 5 Los Angeles, CA
Quick, friendly service. Peppermint mocha iced latte = SOOGOOD!(I do ask for them to put an extra pump of peppermint in there, it’s the best) They are open late, they have donuts, and baskin robbins is in there too.
Chris P.
Classificação do local: 4 San Diego, CA
Yes, another place that we do not have here in SD. Another place I had to add to my list of eats. I see commercials for this place here on tv yet we do not have a Dunkin’ Donuts. Doesn’t that make you want it more?! Kind of like when they used to show the Sonics commercials before we actually had one out here. Honestly, there is nothing special about these donuts. All donuts taste the same to me.(well except Krispy Kremes) The coffee is another story. Coffee is great here. So come for the coffee if you want a Starbucks alternative. The donut holes are awesome too! Here’s a tip that worked for me: Make a trip right when they are about to close. I walked by the shop with a sad look on my face as the guy was locking up. I guess he felt sorry so he let me in.(or he thought I was cute haha) I ordered a coffee and wanted some donut holes. I asked for a variety of ten. Next thing you know I’m walking outta there with ALL the donut holes.(guess he did think I was attractive. Lol) Those donuts tasted so much better since they were free.
Viet P.
Classificação do local: 2 Northridge, CA
Dunkin’ Donuts was at the top of my to-do list when I went to visit New York. I quickly learned why they don’t have Dunkin’ Donuts over here on the west coast. Their donuts suck.
Kristen Q.
Classificação do local: 3 Culver City, CA
My friends think you’re quite special. However, I just commend you for your cleanliness and lovely newness of a building. I’ve tried your donut hole donuts. They’re not entirely fresh. And, I’ve bought a bottle of Dasani water– rip-off. Plus, Dunkin’ only gives 30 min of free wi-fi. Starbucks down the street is better with 2-hours free.. .
Rachel R.
Classificação do local: 5 Portland, OR
This brings me back to my childhood. The only thing I hate about Dunkin’ Donuts is how they tease me with commercials yet the closest store to me is in another state. Anyhow, I buy their coffee at Target and have my favorite vanilla frosted w/sprinkles as my desktop wallpaper at work, because that’s all I can really do to fill the empty void that is, Dunkin’ Donuts =( Okay enough sulking, I love their munchkins. My favorite are the powdered white ones and the frosted chocolate ones. As a breakfast person moreso than any other type of meal, donuts have become a staple in my life. Krispy Kreme it is till I can go to Vegas again…
Mari H.
Classificação do local: 4 New York, NY
I don’t get why the East coast puts Dunkin up on a pedestal(vs Coffee Bean, Gloria Jean’s, Seattle’s Best — west siiiide) but this location’s clean and convenient, so I’ll take it. Also, half the store is Baskin Robbins with a full ice cream counter. The service used to be horrible but maybe they’ve changed employees around because it’s much better now. I even get jokes from some of them. I come here because there’s always a seat open, a flat screen tv broadcasting CNN, air conditioning on full blast, and FREE wi-fi(making it better than my living room). There’s a sign on the front door advertising this, but if you try to access internet on your laptop/hand held, a screen pops up requiring you to pay. You have to go to the counter and request the ID and password. This can take a while because they have a long list and it changes every day and they never know which one it is, so you’ll have to do some trial and error. People watching at the counter overlooking 10th Ave is amusing. I’ve seen a guy in boots and black hot shorts smaller than my underwear and nothing else walk by. Also watched someone try to park their car on the street for half an hour, Austin Powers style.
Andreas H.
Classificação do local: 3 Denver, CO
I don’t understand the hoopla surrounding Dunkin’ Donuts coffee. I really don’t. While it is not bad coffee, in fact it is far from bad coffee, but it is still only slightly above average. The Superb: Nothing truly outstanding. If anything, the employees here have always been very nice. The Average: Average coffee, average pastries. CHEAP prices. I would never want to sit and drink my coffee here. It feels like a waiting room… or perhaps a store that sells tires. Either way, it feels way to «plasticy» and cold. The Horrid: Nothing truly horrid here either. The reason I frequent this store is because it is close to where I live. Otherwise, I would hit up the dreaded Starbucks or a local coffee shop.
Andy K.
Classificação do local: 3 East Brunswick, NJ
White Hot Chocolate. Good.
Colin B.
Classificação do local: 5 New York, NY
Dunkin Donuts, you’re special. Finding a Dunkin Donuts is like spotting a shooting star in a summer sky. Whether searching for hot chocolate in a blizzard or an iced coffee in 85 degree heat(it’s not so much the heat as the humidity that gets you) their comforting goodness is there. The Purple and pink colors,(signifying heaven on earth) are a beacon of hope. Once you see this color scheme, your bacon, egg and cheese sandwich is moments away. Have you had one? If so, I don’t need to explain the taste parade that ensues. If you haven’t had one — good God, what are you waiting for? While their domination is evident in Connecticut and Boston, I’ve yet to feel overwhelmed by D&D deliciousness in Manhattan. Sure, they’re here. But they’re nowhere as prevalent as Starbucks. In Manhattan, I have to walk at least a few blocks(I’m out of breath by this point) and who has that kind of time? If I need to conduct this kind of search party to clog my arteries, it kind of defeats the point. To be clear, no one«runs» on Dunkin. It’s more like a slow, satisfying crawl — culminating in a nap. Dunkin Donuts, you’re special.