Dunkin’ Donuts

This DD is by my work so I go here daily. My order is NEVER wrong and they are always fast and friendly. I’ve seen many people come in and be rude and demanding… Maybe if you are polite you’ll have a better experience. But I’ve noticed most people in The FiDi are rude and treat workers like they are beneath them… Which to me, explains all the bad experiences. I’d screw up your order and slow you down a bit, too.

Disorganized and worst service ever when they allow people to skip you in line and make you late for work

Just your typical DD, it does the job

Horrible food, service and especially their coffee. Seems like management is desperately trying to cut cost and selling coffee which is overly diluted. I had to toss another cup today and will be calling DDs headquarters to register a complaint. Im so sick of cheap bastards buying franchises and then serving sub-​par food to make extra profits. The DD on Maiden Lane has the same issue, water down bitter coffee and horrible service.

Average DD quality food. Had no idea what the staff were saying though because they barely speak English. Open 24 hours, which is nice. I don’t know why, but the coffee from this Dunkin tastes extra bitter for some reason.

Yay there’s Dunkin’ Donuts across the street from me!
It’s pretty standard. You know what you are going to get. Tada It’s DD!

This place sucks. I know it’s just a dunkin donuts but this is the worst one EVER! They can’t even get the simplest orders right, I mean I know a medium coffee with cream and Splenda is a ginormous order but come on! Ugh. They suckity suck suck.

The low point of winning the office Super Bowl pool was having to bring in two dozen donuts. I have no issue with ‘giving back’, but my patience has gotten exponentially worse as the years pass.
This place is as big as a walk-​in closet and had a ‘charming’ line that snaked outside. I had the lucky position in line to be the one in the doorway (so I could hold the door for myself/​armless person behind me and be a matador for people leaving — TORO!). I ordered two dozen donuts and it seemed like the person behind the counter was trying to solve the Da Vinci Code (just take two boxes and throw a bunch of donuts in them — no need for problem solving). The entire time I was living in a number slide puzzle — I was constantly backing to the one clear space in between people waiting for their coffee, a milk delivery, and employees arriving for their shift. Luckily, I found my favorite donut amongst the two dozen (and the only one worth a damn): blueberry cake donut.

I had a conference on a Saturday last November downtown and placed a LARGE coffee (and supplies) order about a week prior to be picked up. I called to reconfirm, and all was well — very easy to work with on the order. When I arrived, the tons of jugs were waiting for me, PLUS they gave me an extra jug for free and a crap-​ton of extra creamers, what whatnot.
I mean, I have done orders like this previously with vendors and they just uhhhh oh forget to have things ready on time, or do not get the order correctly, or charge the incorrect amount, give the wrong price quote…
Zero issues and so pleased at 7am on a Saturday woo!
Dunkin you make my heart warm and fuzzy.

Worst place, Worst Service, and the staff is rude. I ordered a large ICE TEA and got a Large HOT TEA. The girl that was servicing me need to focus… on top of that she charge me a ice carmel Large coffee… I dont know what was going on. I just moved to the area for work… and I really need to find another DD fast.

How can anyone not love love love this place! Great coffee! Great donuts. What more do you want!!! The Ritz? Geez. Get a life!

I was on a project once with this guy from Boston who was fanatically convinced that Dunkin Donuts coffee was better than Starbucks. Well, naturally, as DD doesn’t exist in the SW region (although I think they’re trying to make a comeback), I had to stop in at least one during my excursion.
Feeling slight hunger pangs after picking up tickets at TKTS, we dropped in on DD. I went with an iced coffee (more expensive than the regular coffee… why?) and a blueberry-​caked donut; she went with a juice and chocolate glazed. Decent donuts (Shipley’s in Houston is better… yeah, I said it) and decent coffee (Starbucks, it is not), but hey, it was cheap, and it did its job.

At times, I cringe when I hear comments that make me embarrassed to be an American. One example is «George Bush is a great president.» Another is «Dunkin Donuts has really good coffee.» The first time I heard this, I had to clean my ears out with Q-​tips. The second time I heard this, I gave DD coffee another chance only to toss it in the garbage after 2 sips. The third time I head such a comment, I began to consider moving to Canada.
What the fuck is wrong with you people!!! This is plain and simply bad coffee and if you like it, then there is something inherently wrong with you. By the way, their chocolate chip cookies use way too much sugar and suck. The only reason to walk into DD is if it happens to be connected to a Baskin Robbins. End of story.
Edit: I mentioned earlier that the only reason I go to DD is because of the Baskin Robbins ice cream. Well, I’ve just come to a conclusion; Baskin Robbins ice cream is mediocre and the selection is weak so I’m never stepping foot in this place again. As of today, I begin my quest to put Dunkin Donuts out of business.

Hey, it’s a Dunkin Donuts, do you really need to read a review about it? Let’s see… they have donuts, and coffee. I believe dunkin (g) your donuts in your coffee is completely optional.
This location is super tiny. There’s no seating inside and in the mornings the line usually goes out the door. Service seems a little chaotic, but they’ve never messed up an order on me, so no complaints.