Dunkin’ Donuts

Location is clean but that’s all the good I can say about them.
They don’t replenish donuts that are out and will leave it empty until they feel like bringing more out. They’re always out of certain flavors even if you’re the first one there.
The coffee is very watery.
The hot chocolate machine is always messed up so they constantly give you the wrong flavor on a regular basis.
The staff is rude, unknowledgeable, and non-​communicative. I had one of their holiday coffee cards and asked if they can check to see if there are any left and how many are left? The woman told me she’ll add the coffee to my bill and if she swipes the card and there isn’t any left, she’s not going to remove it from my order. I hesitantly agreed even though I didn’t really want coffee and just wanted to know if I had any left. After swiping, she said their were none left and proceeded to charge my credit card. The store was empty so I stood on the side waiting for my coffee after she handed me my donuts. After about 10 minutes, she asked if I needed something? I responded — yes, I’m waiting for my coffee that you said you wouldn’t remove. She then tells me she removed it anyway.
Gee thanks, it would have been nice to tell me that about 10 minutes ago instead of having me just standing there.

Staff isn’t the nicest here, but I am in and out within minutes so it doesn’t bother me so much. This morning they overcharged on a drink, luckily we caught it but they were rude when we caught their mistake. Hope that doesn’t always happen and I just don’t catch it. It’s conveniently located so I’ll keep coming back.

The worst service ever. I’ve been here twice on separate occasions over the past year, and both times it was the same two employees at the counter. They were so rude, tried to make me feel stupid for not knowing that a sandwich comes only with ice tea, not hot tea. Their bitterness is palpable. The convenience of a quick lunch is not worth the outright terrible service. Never coming back.

If you want crappy service, step right up.
He was rude to me and then I witness him be rude to the customer right behind me.
Would it hurt to be a splash of friendly?

Two times I been here the service is good but y does the guy in the late shift have to yell like seriously I’m right in front of you 1^st time I ordered a Carmel latte which he didn’t have so I got a hot coffee with milk and sugar which was the opposite when I was ready to drink it second time was when I ordered a iced tea with sugar again the opposite it kinda sucks to know that you can go to other franchises n get the same thing and it would taste better the service here needs more work