Downtown Florist

(If I could leave zero stars, I would).
Overall, BIG lack of communication. We ordered a plant to be delivered a week ahead of time with a specific delivery date for a colleague starting a new job. Delivery didn’t take place on the Monday and we were not told anything. We find out on Thursday by the aforementioned colleague and contact Downtown Florist, which leads to calling back a further two times, when no information is forthcoming. Delivery is promised for Friday AM. No delivery Friday AM. Owner not in until early afternoon and nobody else can help. Owner finally arrives and relays his woes about the snow living in Long Island. Not our problem, and no communication to let us know there was yet another delay. Final promise to send delivery in the afternoon and to let us know when delivery happens. Delivery finally takes place at 5:05pm and we receive no call. NEVER consider placing an (especially a time sensitive) order… it would be easier to go buy something and deliver yourself!!!