DLK Day Spa

I have been searching for a new electrolysis since moving to NY from LA and have had some horrible experiences. I finally tried out DLK after lots of Unilocal searching and asking around. Although some of the other reviews are not wrong about the physical atmosphere of the place, I think a good electrolysis is not at all about the atmosphere (I cannot, however, say the same about a massage). Norma is a great technician and is professional and does a great job with the electrolysis process. Happy to have finally found a spot!

The atmosphere is not like a spa. It’s a dingy place that smells weird. No showers or dressing rooms. Massage was also weird. The masseuse was thorough but she talked to me the entire time and then told me I needed to work out more. Not recommended.

Great very professional place, best facials, FERI is the magic weapon. Not very high quality place but Feri gives the best facials, I would not go anywhere else.

Angela was great. They offer 30% off to Columbia students!

angela is fantastic!

great deal for columbia students, 30% off with columbia-​affiliated ID. i’ve had several pretty good and meticulous waxes here, i’ll return.

Truly terrible. Dingy, and the massage therapist had no idea what she was doing. It was more of a patting-​on of body oil than a massage, even though I requested deep tissue. Her hands were calloused too, so it was like patting with sandpaper. Cut it short and left more tense than I went in.

Bought a Unilocal Deal. Got a Brazilian Wax. It was good. No frills. But this place is sanitary, comfortable, and fast. Good option on the UWS. Would return.

While there is nothing luxurious about this spa, at least from entrance to room I had my wax done… The service (the actual brazilian wax) was excellent. It was the least painful wax I have had in years and there were no hairs to be found… Angela was sweet, professional and very welcoming. I still think the little entrance needs a little upgrade but for the service and price I can overlook that… Def. will try it again.

NEVER AGAIN!!! I should have left my one star review from 2 weeks ago up so you readers could truly see how horrendous the management of this place is!
After my appointment, I made another for 5 weeks later with reception before leaving the office. 5 weeks pass and I travel an hour to DLK and no one is there. No one answers the phone.
I travel an hour back home. I get called the next day, they apologize and say they had no record of my appointment, on that day or any other day) and wouldn’t have made one because it’s a Yom Kippur. Whatever: I describe the receptionist who made the appointment in detail and listen to a lame apology.
I reschedule and go in again today and… THE SAME THING HAPPENS!
They have called me now, an hour later, not stating any excuse but stating that they had me in for noon and tried to call me but typed my number wrong. I wrote my number correctly on an index card after my first appointment AND they have it from 2 weeks ago when they called me back.
I just can’t trust a business to use a laser on me after they stand me up and then do it again the very next appointment. Would you?

Small place but absolutely fabulous service. Janira is wonderful at fulfilling all your skin care needs and is extremely professional. Will definitely be returning soon.

Amazing

Had a facial here for the first time and the usual waxing. They do a good job at both. Very happy. This is a small spa so don’t go expecting a big fancy spa. Its nice and clean though. Still agree with my prior review — if you don’t have a deal then things are a little expensive.

The (waxing) service itself is good, but the customer service this time was awful. I have been going here for over a year, but when the technician was ill they did not even bother to call me ahead of time. I travel 40+ blocks to go here because I like the technician, so it was a huge inconvenience to arrive there only to be told she was not available. The only person available was someone who says she could «try to do it for me» but was not confident given that she hasn’t waxed very often. When I asked why they didn’t call me, they claimed their phones weren’t working and they didn’t have my phone number (clearly not true since I had been there numerous times). As a returning customer, it was awful to be treated this way.

Waxing service was pretty great. Feri was thorough and efficient and the place is clean and the staff welcoming. Salon is easy to find for those not directionally challenged… I am, but luckily for me, they answered the phone promptly and helped me find the place easily enough. I will definitely be going back.

Been there only once. Not too fancy and don’t try to pressurize you (like some other places do) to vouch for chocolate or honey or strawberries and all that jazz! They get the job done and it was almost painless for me. Very clean and you will definitely feel comfortable here! I’d probably give 5 stars if I have the same experience the next time!

I had the best waxing experience here, at the most crucial time (the week before my wedding)!!! WHAT AN AWESOME FIND!
I stumbled upon DLK through Groupon and I’m so glad I did… I’m keeping my eyes open for more. The place was quiet and relaxing. The «front desk» service was super friendly. I can’t remember who did my waxing, but she was absolutely fantastic. The room was incredibly clean and the woman was so great at her job. It was seriously the least painful Brazilian I’ve ever had!!! She was thorough, fast, and very friendly and kind the entire time.
I will absolutely go back next time I have a deal, otherwise it’s (unfortunately) out of my price range right now. I HIGHLY recommend DLK!!!

Well… I wanted to be impressed, but wasn’t. I had the DLK Signature Treatment, which consisted of a facial and a LED (Revitalight) treatment– both of which struck me as ineffective (the facial due to ~1 minute’s worth of extractions – LAME – and the LED treatment because I can do LED at home with my baby quasar and baby blue).
I should say that I have relatively great skin (in others’ eyes), but I KNEW that I had more than a moment’s worth of extractions – as I cleaned my facial clock at home following my treatment – which should have been readily viewable (and removable) by the esthetician who used a lighted magnifying loop.
The livingroom-​esque feel of the place and the micro-​sized, closet-​esque treatment rooms didn’t really bother me as I’m much more about the service than the environmental aesthetics (especially when my eyes are closed mos of the time), but I really don’t feel that I received my money’s worth (even as I was, retrospectively, armed with a lifebooker deal).
BOTTOM LINE: The DLK SIgnature Treatment facial would likely be great for those who don’t need (or care about) extractions. The photolight technology and treatment were questionable at best and, in my opinion, not worth the added cost. I’d recommend looking elsewhere for more powerful and proven age spot lightening and skin firming results (perhaps with an IPL or similar laser?).

Knowing that I wanted to have a photofacial while vacationing in NYC, I found DLK through Lifebooker and decided to try out their Ultrasmooth option — a photo rejuvenation session with a glycolic peel. They had a really great deal on Lifebooker and very strong Unilocal reviews, so I thought it couldn’t be TOO bad.
Ha! I should have been tipped off when I tried to call and get more information about the treatment multiple times but no one ever answered during their operating hours. I went in for the treatment and was told that they were running behind… I told them that I had to leave by 3:45 at the absolute latest, which both ladies working there insisted was plenty of time. About 30 minutes after my appointment time, I am taken to the room to get ready. Although the technician explains that I need to take everything off up top and use the cover-​up, she comes back in 30 seconds later without any warning, while I’m in the middle of changing! So much for privacy.
Once I laid down to start the treatment, it did get somewhat relaxing. The peel came first, which was a bit painful on one part of my face. Then the photofacial — don’t waste your money (It isn’t clear what kind of laser they use from their website — but this is NOT IPL — apparently it is a «cold laser»… which does not work like the IPL photofacial I have had in the past, where you can actually see a difference in your skin). I left with slightly softer skin (probably due to the moisturizer she applied at the end), but literally I saw ZERO results from this. The peel just caused my skin to flake in some areas, but no change in the complexion or anything. I hate thinking about the money I completely wasted on this.
The icing on the cake — what really made me go from a two start review to a one star review — was the way that my time table was completely disregarded. I was getting a little worried about the time, so I asked to make sure that she kept an eye out when the treatment was close to over. The response was «oops… it’s 3:55…» and when I was rushing to run out the door AFTER 4PM, she said «oh well, it’s not like your THAT late». Excuse me? Last time I checked, I was the customer, and I meant what I said when I needed to leave BY 3:45. I made that clear much earlier, but she obviously didn’t find it to be important.

I have been coming here for a year. Angela is my angel! :)
The does my full body waxing, and it’s always painless, fast, and just perfect. No single hair is left! She is really paying attention to every EVERY little hair on your body :)
Today I also had a facial with her, and it was just amazing The best facial I’ve ever had. She cleaned my skin, sc