Department of Motor Vehicles

I can’t believe I’m saying this but I was in and out in 10 min! I made an appointment and right on the minute I was called to window #5. The lady was so funny and nice and I was done in a flash!!! I know you might not believe this but the DMV is alright with me :)

Horrible! Got to the Traffic Violation Bureau at noon. Only 1 clerk is working. Waited till 1pm. So be warned and come early!

I was considering going to the 34^th St. DMV because I assumed they were more efficient. I read this location’s reviews and decided to give them a try. This place was organized, the staff was helpful, pleasant and best of all I was in and out in about an hour. If you live in the area you would understand how happy this makes us residents! You don’t always get this type of service in New York. 5 stars *claps*

On Wednesday (around 10am), I was in and out in 20 minutes to re-​validate an expired NYS ID. «R. Duarte» (I believe I spelled/​remembered that correctly) was articulate, patient, and professional. She’s awesome! I’ve been going to this DMV for years and I’ve never had major problems.

Wow… talk about a well oiled machine!
I made a reservation for a permit test and checked in about 10 minutes before my reservation time. Everything was super straight forward and I was called to the test line about 30 seconds after I sat down. After I handed in my test and signed a few things there was a bit of a wait. I wasn’t too bothered though — the place was PACKED!
I’m pretty impressed with the staff as well. I needed to be redirected a couple times and it was done very politely. I couldn’t be more pleased.

License renewal. 9am appointment. arrived 8.35am, everyone in line, maybe 40 people are moving in. At the tickets she said i should be able to get in via the regular line faster than 9am. all true… I was out by 8.50am. staff friendly, all very organised.

Holy Sugar Honey Iced Tea! In and out the DMV in 20 minutes flat, no hassle, no aggravation and all smiles. Is this the end of days? Up has become down, white has become black. Seriously though, fill out your forms online if you can, make an appointment online and get your business done fast and efficiently. What a surprisingly good experience.

Most efficient DMV I have ever been to. The staff was so kind and wonderful. I made an appointment and needed one more document so they let me leave and return and walk straight up to the counter. I was in and out in thrity minutes. I highly recommend this dmv for its convenient location (right off the 6 train’s 125^th street stop) and its wonderful staff.

Worst DMV experience I’ve ever had. Showed up for my 11:30 reservation that I made online to exchange my out of state license for a New York one. What they don’t tell you is that the reservation is «only to take your picture». While I then proceeded to wait 2 hours just to pay.
Maybe they should add that little disclaimer online for people making the reservation. Glad I wasted 2 ½ hours of my day in that hell on earth.
Word to the wise, avoid this DMV.

This is the worst DMV experience I’ve ever had. I made a reservation here instead of the Manhattan location because they had more availability. Now I know why… Because no one wants to come here! I had a reservation for a simple name change and still waited an hour! I had all of my paperwork completed before hand but it almost didn’t matter. I am never ever coming to this location. It is disorganized and the employees are rude.

Made an appointment online for my license renewal and change of address and I was in & out in less than 7 minutes! Wow! This must be some kind of record.
Staff was friendly and helpful. Overall, it was a great experience!

My 4-​star review is based on a) making a reservation and b) having reasonable expectations. I had hoped to be out in an hour; the whole process took 45 minutes.
I was exchanging a license from another state.
This is a busy, chaotic place.
Make your reservation for as early in the day as you can.
Print out your reservation form before arriving.
Make sure you have all your docs which may include your social security card, passport, birth certificate and old license (if you’re getting a new license).
When you arrive, there will be a DMV employee near the kiosks. Ask one of them what to do and they’ll scan the barcode on your reservation form.

From the subway station to the DMV building, from the first long line to the next long line to the packed waiting area… it is pretty much everything you expect the DMV on 125^th street on the east side of Harlem to be. It’s something you should experience just once…

In and out in 50 minutes.
Tips:
–Make a reservation and film out appropriate forms at home.
–be nice.

I live now in Manhattan I’m from Brooklyn. Not going to front but I give it a 3.5 from 5 stars. I get things out of the way quick !!!

Usually I hate going to the dmv. So
I recently had to renew my license and made the mistake of doing it by mail. I need to drive this weekend and my renewed license is apparently in the mail. I scheduled an appointment here. I found the process extremely efficient and the people that work here helpful and friendly. I waited a total of about 5 minutes before my number was called. Once up to the desk I explained my situation and was immediately given a temporary license.

I always expect the worst when I go to the DMV and at first I was very happy with my experience. I arrived for my appointment 10 minutes early for a driver’s license exchange and was immediately called up so I could take my photograph. While my second visit to finalize and pay don’t happen until 30 minutes after my appointment, it’s the DMV so I feel like I came up ahead. All the employees I talked to were also very nice. All and all I was ready to give this place a 4 star rating (couldn’t go higher than that even if I wanted too as I want to make sure our government agencies are always striving to do better).
As you’ll notice I didn’t go with my 4 star rating because of the experience my girlfriend had. While her appointment was just 30 minutes after mine and she’s too got to take her photo immediately after getting her number she ended up waiting over an hour before she could get her temporary license and make the payment (which by he way was $ 5 more even though she was doing that exact exchange as I was). While I always expect the worse to hear the explanation as to why she was waiting long and could expect to wait even longer went beyond even my expectations as it was explained that people were on lunch. While I don’t expect that people should have to miss their lunches, I would expect a better distribution of these breaks so as not to keep people waiting way beyond their scheduled appointments. I’m just thankful that we made our appointments when we did, because by he time we left at 1pm the lines were going out the door. At least I won’t have to worry about going back for at least four years when it’ll be time to renew.

Utter chaos, totally disorganized, staff were rude, nasty unhelpful, was treated like garbage.
Staff were outright hostile, it felt like the apocalypse in there.
Asked you to fill out forms but had no pens and no where to fill them out
Horrible experience

The first time I came here to get an «enhanced» license, it took me three visits and a ton of paperwork. But when I returned for years later to renew my enhanced license that had expired, needed an updated vision test, and an updated address, it took less than 20 minutes. I came on a Thursday around 3pm. Pretty empty. And everyone who was there was pretty kind. There was a grump or two, but hey, it’s the DMV.

«yay i’m a fan» — I can’t believe that my four star review yields that response to a DMV. But it’s true. How can it be true you ask? Here is how. Appointment. Make an appointment. If you do, you wont wait but a little while. How long you ask? I waited a grant total of 4 minutes.
I really shouldn’t tell anyone about this, but clearly this system has been mentioned in other reviews and clearly no matter what, people will find out.
From what I understand, the appointment is a better way to do things OTHER THAN licenses. If you want registrations or other documents prepared, then this is the way to go.
Another tip, don’t go first thing AM unless you have an appointment. Go after the lunch rush. 2 pm is the ideal time.