Motor Vehicle Comission

It needs to be better organized but they deserve 5 stars because the people that work there been there for so many years and are very professional. The customer service is great, never had an issue going there.

I can’t give lest than one star this place is the words of all the cop at the door is so arrogant
I thing because is a Spanish comunity
If I have achoise I will go any other than this place

A one star rating exceeds the rating the DMV deserves, unfortunately it won’t let me put a zero. I suggest going to either Lodi or Wallington for your needs for many reasons. Today was the second time I had to visit, neither time was a I satisfied. This was one of the most unpleasant experiences in my life, and outright aggravating. I understand the lines to wait for and such, however, everything else is completely unacceptable. I did not think a DMV could be even more depressing than a funeral, let alone miserable. I have never met a group of people that absolutely hate their jobs this much, or their lives, but frankly I don’t care, the staff is miserable, cold, sarcastic, bitter, and shameless. Everyone had a two month paid vacation since the DMV was under repair, but apparently not enough, since it was a problem that they have to stay ten minutes later to stamp a document and take a picture. Everything must be perfect, meaning over-​the-​top and absurd. I warn you not to use the pen they write with, but another they hand to you, or else it will be a tremendous problem and inconvenience in their lives. That is just a small example of the many antics that I encountered at this egregious setting.

Just when I thought it had improved, the North Bergen Office closes for an extended period and doesn’t think to mention this on the website. Very inconvenient, went to Lodi and waited an hour and a half outside. Preparing to wait another hour inside. What incompetence.

Meh. Where do I begin? First off, you should probably consider going to Lodi or Wayne if you are mobile enough to do so.
The reviews about this place are pretty consistent — staff are rude, demeaning, and act like you are the ultimate inconvenience — when in reality, you’re the ones keeping the facility going by even coming and showing up instead of doing everything online.
If you do, however, decide to come here against your will — do NOT, I repeat, DO NOT, go by the online 6 point calculator to see if all your documents apply. They like to make their own rules up so bring 50 proofs of address and be prepared to spend a whole day there.
The lines are much like going to an amusement park, only the only thing amusing is the fact that these people who hate their lives get to professionally judge you.
There is ONLY ONE I repeat, only one pleasant individual there — and he looks like the actor John Cleese.

This was the WORST place I have ever been. They have absolutely no clue what they are doing, completely rudest people in the entire world. I have NEVER been spoken to like that in my life. Completely dis organized. The woman behind the desk should not have a job. She is a horrifying human being, and I am going to take the right steps to make sure the company is aware. The police officer guard, or whatever he is, has no idea what he is doing nor do they care. They dont tell you where to go, and then you wait on line for an hour just to get told you are in the wrong place. About 20 people had to wait in line for over an hour just to be told to go wait in a different line for over an hour. People swearing and negative everywhere, on how poorly and horrendous this place is. Should absolutely be shut down. The woman with the dark hair behind the desk when you walk in needs to be fired stat. HORRIBLE.

I wouldn’t be surprised if being rigorous and ferocious are part of the requirements to work at this dmv. All of the individuals who work here have a chip on their shoulder. Everyone knows that the dmv has a terrible reputation but these people make it worse. They are cold hearted robots who get sexual pleasure out of making ordinary citizens driving lifestyle a living hell. I hate coming here and they deserve no stars. Go home and get laid and maybeee you’ll be happier when Monday rolls around instead of taking out your frustration on people.

The biggest line I’ve ever seen. I feel bad for the folks that stayed. I left and drove to jersey city.
People on the line said they were outside for over 2 hours already. Jersey City took me 2 hours total. Not much better but at least it was inside and clean.

1.5 hours to renew the license. Really? 21 century… We deposit checks over the cell phone these days, but we are forced to deal with that bunch of unprofessional people, whose main value is rudeness and bad attitude. Unacceptable.
People are waiting outside for 40 –50 min. Is this USA or 3^rd world country.

This place sucks, the customer service is horrible, everybody has an attitude and there’s a lot of old people working there that should be retired at home drinking coffee!

Very rude. Rudeness is unnecessary and inexcusable. And a bad attitude can be severely contagious. For some inexplicable reason, the employees think that they are in a position of power, and are power tripping for no reason. On this particular Saturday morning, the person at the door was turning away the companions (mostly husbands) who were accompanying their wives, etc. and ordering them to wait outside. If this is a common practice, then expect to be shunned at the door if you’re accompanying someone to this location.

The 3 times I have been here to renew my license and registration has been in and out. At most I’ve waited about 15 minutes for anything. Be prepared! Show up with your own pen, bring everything they ask for and then some, have a good attitude and don’t wait for the last day of the month!

Yeah don’t wait until the last minute like I did.
This place is small so be prepared to wait online for some time. The best thing about this place is how well organized they are with keeping everything under control.
Place is very clean and well managed by the security guard, the receptionist and the supervisors.
To your left is the LONG driver license related line; to your front is where you take the photo; and to your right is for Dealers and Registration related stuff.
I had to renew my license which was expiring on ¹²⁄₃₁ and I definitely could have avoided the long line if I went earlier. Did you know that you can renew 6 months in advance of your expiration date? Well I did not obviously.
I stood online for 30 minutes and got my 6 point paper work verified; given a number and waited another 30 minutes. It was not bad at all. The supervisor came out periodically to ensure that were were lined up properly and the whole thing was done and over within about an hour.
Thank you guys for making this experience an easy one.

About what you’d expect. At least there’s a reception desk upon entering where they tell you where to go.
The lines are long so bring snacks and entertainment.
Make sure you have all your paperwork. I waited in line 40 minutes with passport, birth certificate, marriage license, and original copy of the lease to be told the lease wasn’t good enough and I needed a piece of mail.
Next please!
That sucked.