Bike and Roll NYC

I just wanted to be able to ride and see the sights, and not spend too much time navigating in a busy unfamiliar city, nor did I want to connect the dots from one Citi Bike terminal to another. I easily made an online reservation. At the determined time, I was greeted by my guide, Bob Trenta, while walking up to the kiosk to begin my trip. Bob asked me about my cycling experience, and handed me a helmet, some water bottles and we were on our way. It ended up being just the two of us, and major kudos to these guys for not cancelling due to lack of interest. Being a daily commuter myself, Bob and I were able to cover the ground between sights rather quickly, but he provided a steady stream of information about buildings, roads, and history the entire way.
The tour took us across the Brooklyn Bridge, and we also wound our way through some of Brooklyn’s beautiful neighborhoods, down into Dumbo, and across the Manhattan Bridge. The sights were amazing, and Bob was patient whenever I wanted to take some photos, not to mention, he has a keen eye for small details.
As an avid cyclist, I really enjoyed the entire trip, and felt that the bicycle provided was in good, safe condition and fit well.
The best part was the quality of my guide, Bob, whose deep interest in the history, architecture, and current events totally made the day.

My husband had always wanted to ride a Segway (?) so we did the skyline tour for his birthday this year. It was remarkably fun. It would have been great regardless, but our guide– Matt Warwick– made the experience all the better. He’s funny, charming, patient– everything you’d want in a Segway guide! Get him if you can.

Want to escape the tourist traps? Come here for reasonable prices, well maintained bikes and its right next to the 30+ mile long bike trail.
Docking one star only because they just roll the bike out and send you on your way. The guy who helped me didn’t ask me if I had any questions or needed directions. I had to ask for a lock and a helmut but they are free.
You must rent a bike when in NYC it’s a once in a lifetime experience.

Bike & Roll saved me from having to purchase a kids trailer for my bike. I really wanted to take me tiny kids out on a bike ride I do so often on the weekends and found that they rent the trailer that can seat two! For $ 25 a day, I had no problem spending the money for great memories. Too bad they both fell asleep so quickly once they were strapped in. The rental comes with helmets at no extra charge. And depending on the staff, you will either have a friendly young man pump up your tires, adjust your seat, and get the wagon hitched, or the guy with no personality who not only can’t be bothered, but does not know how to set the trailer up.

The only reason why I gave this place 1 star was because I had to in order to post a review. It deserves no stars at all and two thumbs down. I was having difficulty with my bike and figured I could drop in here and get some help. The lazy guy in the front that worked the shift on a Saturday night didn’t even want to look up from the book he was reading. All I needed was air in my back tire! I would’ve done it myself without his help but obviously that was too much for him… he basically told me to go somewhere else. I hope to god he was reading 50 shades of grey! That is the only way I can excuse him! I’ve had better help at a gas station! This place sucks!

unbelievably convenient as these are situated on the hudson greenway. there’s a location on 70^th st and up in harlem too all on the greenway. this makes sure you don’t have to bike on the streets, which is the best part
i have a citibike membership but opted to rent from bike and roll as we were keeping the bikes for longer than 45 min. the bikes are also lighter and easier to ride for long distances.
the only complaint i’ll make is some locations are more trafficked than others, so bikes can run out. other than calling shortly before arriving, there’s not much you can do to make sure your plans don’t run amok.

nice bikes, friendly and helpful staff, good prices. this bike rental shop is right next to the beautiful multi purpose trail that runs along the west side of Manhattan. my husband tried (and loved) An «elyptigo». there is also a bar next door with outdoor seating so we could cool off with a draft beer after our ride.

After reading reviews of many other bike shops in NYC, we’d just about decided upon renting city bikes until I read the reviews on Bike and Roll on Unilocal (and Tripadvisor). This business will *not* treat you like crap (as others may from what I read) and the bikes at B&R are in great condition. We were the only ones (my husband and I) on this particular tour so our guide, Chuck, offered to customize our route a bit, which made us happy. We went at a moderate pace, saw the ⁹⁄₁₁ Memorial as planned but also rode Brooklyn Bridge. We covered extra miles and a toured a bit beyond three hours. Our guide was very patient, informative (native of Manhatten) and always offering to take pictures of my husband and me at the sites. Rain started and stopped within a few minutes but Chuck was prepared, handed us rain ponchos which we ended up not needing. We’d been to NYC several times before but touring on a bike was a first for us and a memorable experience and way to see more sites in less time.

Joke I went there on the 4^th of July at 11 Unilocal said they were open I get there and they are closed no sign indicating why they close nor no sign stating they will be close for the 4^th. Awful waste of time.

An unserem letzten Reisetag ist die Metrokarte ausgelaufen und wir nutzen die Chance für eine Radtour durch Manhattan (Wow!) Bei «Bike & Roll» neben dem Flugzeugträger «Intrepid» auf dem Hudson übernehmen wir unsere bequemen Leihräder und los geht’s!
Die Mietdauer variiert zwischen 2 Stunden und einem ganzen Tag, wir entscheiden uns für einen ganzen Tag. Nicht ganz preiswert, aber was ist auf Manhattan schon preiswert…
Wir radeln südwärts und teilen uns den gut ausgebauten Fahrradstreifen mit Skaten, Inlinern und anderen Fahrradausflüglern. Es geht immer an der Wasserkante entlang. New Yorker Familien verbringen den Sommersonntag (man beachte: Mitte Oktober!) in den vielen Parks, die das Hudson-​Ufer säumen. In der Marina in der Battery Park City ankern schnittige Luxusjachten, im Battery Park reihen sich die Besucher in endlose Schlangen ein, um einen der begehrten Plätze auf den Fährschiffen zu ergattern. Sie werden lange warten müssen!
Auf unserer Tour treffen wir gelegentlich auf Hinweisschilder, die zur Brooklyn Bridge weisen, das wäre dann aber quer durch Manhattan und würde die Südspitze aussparen. Also hübsch die Schilder ignoriert und der Wasserkante Manhattans gefolgt.
Vorbei am Fährterminal der Staten Island Fähre erreichen wir auch so den East River. Hier ist die Optik eine andere: keine beschaulichen Parks, sondern nüchterne Betonpisten bestimmen das Bild.
An Pier 17 herrscht Jahrmarktstimmung und das Touristenheer schart sich um den Dreimaster «Peking».
Wir erreichen die Auffahrt zur Manhattan Bridge und queren den East River, nicht ohne die Skyline Manhattans aus einmal einer anderen Perspektive aufzunehmen.
(Kleine Info für die, die es uns nachmachen möchten: wir erreichen Brooklyn Heights drei Stunden, nachdem wir unseren Drahtesel an Pier 84 in Empfang genommen und, unterbrochen von unzähligen Fotostops, fast im Schritttempo die Südspitze Manhattans umrundet hatten.)
Auf einer der zahlreichen Bänke auf den Brooklyn Heights machen wir ein Bäuschen und lassen die Eindrücke auf uns wirken.
Dann Endspurt: über die Brooklyn Bridge radeln wir zurück nach Manhattan und verfolgen nun die East River Wasserkante, leider nur semi attraktiv und auch nicht ansatzweise so gut ausgebaut wie die Westside. Viel Beton, kaum Grün. Aus der Nähe recht unattraktiv: das United Nation Headquarter — sieht im Fernsehen immer viel toller aus.
Auf der Höhe 56. Straße biegen wir im rechten Winkel nach links ab und trauen uns, einmal quer über die New Yorker Insel zu fahren und ganz ehrlich: kein Problem. Ab jetzt müssen wir mit den Riesenkarossen der Amerikaner die Straße nutzen und das geht erstaunlich einfach. Der Verkehr geht nämlich nur im Schritttempo voran, wir ziehen auf unseren Bikes gerne mal an den Blechkolonnen vorbei. In bester Gesellschaft übrigens von anderen Radlern und, man beachte: jeder Menge Longbordern. Hätten wir nicht gedacht!
Auf der Fifth Avenue wird gerade der Columbus Day gefeiert und es dauert einen Moment, bis die Parade vorbeigezogen ist und wir auf die andere Seite kommen.
Als wir um Fünf wieder an den Hudson Banks ankommen und unser Fahrrad zurückgeben, verbuchen wir eines der absoluten Highlights dieses NYC-​Trips.
Wir haben dieses Mal nur einen relativ kleinen, wenn auch höchst spannenden, Kreis geschlagen. Es liegt durchaus im Bereich des Möglichen, Manhattan in Gänze zu umradeln.
Unbedingt zu empfehlen, volle Punktzahl wert!

I used Bike n Roll for bike hore during the 5 Boro bike ride this year and was very impressed. I don’t think I’ve ever seen a more organized, helpful approach to bike rental, much less at a huge event. Kudos to them for excellent logistics, and also for high quality bikes. I had a great experience with Bike n Roll. I know there may be cheaper options but I’d still choose them for any bike rental for big rides in future.

We made our reservations through our work discount website about a week before our trip. We did the ⁹⁄₁₁ memorial tour. The route of the tour is worth while. You bike along the hudson river bike trail and then cut through the city to see the ⁹⁄₁₁ memorial, wall street and other points of interest. Our tour guide was just OK. I hate it in general when the guides mention that they work off of tips. In this case, our guide did mention more than once. Total turn off.
Our tour guide was informative and easy going. However, our guide lacked some oomph and personality. I also thought that some of the riding through the city was quite dangerous considering the live traffic and cars. Children beware.
Overall, I think your experience will depend on the character and personality of your guide.

Wow we had a super time here. Our tour guide was Dan and he was everything you want. It was amazing to hear all of Dan’s stories, cool facts and figures about NYC and he was very accommodating for different physical needs. Not to mention he’s funny and made the whole experience lots a fun. Recommend the tour whole heartedly.

Taking a bike tour with Bike and Roll is a must for any person touring NYC (you’ll see what I’m talking about after you’ve walked the city for a couple hours). The day was rainy and I was nervous that the tour of Central Park would get cancelled. My friend and I were fortunate to get Dan as our tour guide. He was very enthusiastic (rain and all) and had tons of great information about the city! Will definitely recommend this to friends and family. Highly recommend asking for Dan as a tour guide!

Ask for Dan! He was the best tour guide ever :) He was super funny and he even let us customize our route because we were the only people on the tour. He was also knowledgeable about NYC and Central Park. He offered to take pictures of us multiple times (which were professional quality) and he was patient with our slow pace. I love Bike and Roll NYC!

I want to thank our guide, Dan, for being patient with my son and I today. Unfortunately, my 10 year old son never used a gear shift and I only semi-​learned how to use a gear shift last year. We slowed down our tour group for Central Park, but Dan was very patient and helpful with giving us some advice. He made sure that he looked out for us when we kept getting left behind. At one point, my son had a meltdown, because he couldn’t bike up the hill. Dan gave some encouraging words and reiterated that it wasn’t a big deal so that my son could get himself together and try again. I’m happy to say that by the end of the trip, my son was smiling, because he had done it and was now at the head of the pack instead of trailing the group.
Oops! I forgot to mention that twice Dan had to put the chain back on my bike. I would like to say it was equipment failure, but I’m too honest with myself and know it was user error. Without making it an issue or complaint, Dan quickly rechained it so that I could continue.
As far as a tour guide, he was funny and told a lot of interesting stories. He did everything with a smile or a laugh which helped our frayed nerves.
Thanks, Dan!

Rented a bike from them last year. Prices arent bad. We rented a bike here and rode it up to the 53^rd and 6^th Street Halal Cart where we parked and ate our food. Then we rode through the city streets (eek! Watch out for brazen NYC drivers. Exciting and fun but can also be dangerous), then we rode all the way up to Central Park and around it. Due to limited time though, we couldnt stop and picnic at the park but were able to get some quick pics. After Central Park, we rode the Hudson River trail all the way back down to return the bikes. Best way to see Central Park!

So after all the great reviews of this place, I left my trust in the internet and reservation confirmation. Renting a bike was on my list of MUST do’s when I visited NYC. We took the M50 across town and finally got there. Well when we did the place was CLOSED (it was 12pm on a Sunday afternoon!!!) I had reservations, even checked the website the morning of and it said that this location was open! WTF?! It didn’t ruin my day, or trip by any means. I was however dissapointed that we didn’t get to bike. The only reason for the second star for me is due to the fact that the customer service rep. was very pleasent, understanding, and apologetic when I called for my refund.
My advice. DO NOT rely on the information online, call before you go!

Best way to tour NYC especially if you have Bob Trenta as your guide. If you are quick enough to catch up with him, you can see & learn much more during the tour.

Rent a bike and return it anywhere– what a great idea! We went biking from 59 to 96 into Central Park then down to FiDi/​Brooklyn across the Brooklyn bridge. With long breaks at Pier i café and ice cream shop, the whole trip took less than 4 hours. NYC bike paths are great! Def plan on going on another bike tour.
As for this company, we actually went to the warehouse on w57th, a location listed on our Groupon. The dudes there seemed, well, *very confused/​relaxed.* They were intent on finding us *the perfect bike* with the *perfect seat* though forgot to give us helmets. No worries, we remembered. But, do them/​yourself a favor don’t go there to rent your bikes. Go to w43rd. Anyway, when we returned the bike in Brooklyn, the booth lady asked us if the return fee was mentioned. Luckily Groupon included all that stuff, but just be aware.

We had a group of around 8 people renting bikes from this place. The experience was definitely fun. I highly recommend doing the biking thing when you are in Manhattan. The only thing that prevented me from giving it 5 stars was the business ethics of the person running the store.
We had a coupon that granted us discount for a group of people. When I wasn’t looking the lady working at the store told my two other friends that the coupon did not cover them and was trying to charge them full price. My other two friends was confused and almost paid the full amount until I intervened and showed the coupon. The store eventually gave us the discount that was stated on the coupon, but I just thought that business practice was a bit dishonest.
Normally, I would give a much lower rating due to the shadiness, but since we all had a great time I figure I should only dock two stars.
*UPDATE*
I just checked my receipt and found out that they charged us more than what they told me. At this point I can only blame myself for being too gullible by not double checking the receipt. The owner of this place should be ashamed!