Cosi

Staff was so friendly it was almost creepy. A 4 because Cosi is never quite a 5 in the taste department.

Only reason I’m reviewing Cosi is that they always run a bunch of promotions so I’ve been able to eat here for free a lot of times.
In the past 2 months I’ve been able to 1) get $ 10 off $ 10 for ordering via their new online portal 2) get free cosi club or tuscan pesto chicken on the last 3 Wednesdays in November as part of a Feed NYC promotion. Not to mention there’s always plenty of bread fresh out of the brick-​oven!
This location gets very packed during peak lunch hours and it seems like they have at least 10 employees to manage that. I can only speak for the sandwiches here, but they are very mediocre. sometimes they’re ok. other times I just feel bad for the sandwich. One plus is that ingredients always seem fresh here.
Keep an eye out for their promotions! I’ll try to update my blog when I see one come along, but maybe signing up for their mailing list would help as well.

Food is good customer service is poor team is totally unorganized & because of that you have long meal wait times at this midtown location everyone clearly is not on the same page so I will not eat at this location again unless it’s the end of the world

Good coffee. Decent bagel. Really nice place to sit and relax that isn’t overly crowded for seating mid morning. Nice staff

I will raise one star for cosi, as my experience this time was even better.
It was 12pm sharp, no lines at all and we were being served right away, very efficient. Food was equally good compared with last time. Ordered half salad and it came with a small piece of bread. Eating healthy these days is no longer difficult, eating healthy while tasty is.
Will come back.

Wow just wow I’m speechless. This place is terrible, service is atrocious if the people who work there are so miserable then they should just move on and find something better. If you are giving your customers attitude the moment they walk in and while they’re giving their order then maybe you should just learn to stfu and listen. They messed up my order 2^nd visit in a row. This bitch starred with a blank look on her face when I asked to toast my bread, just toast the Damn bread doesn’t take a genius to do it. Plus it wasn’t even the bread I wanted I asked for the whole wheat. There’s no ac, the bathrooms are filthy and reek even the tables are disgusting. I wish I knew this bitches name just to make a fool out of her.

This place is run like a zoo. Management has zero control over the staff as there are 1. Too many of them behind the counter and 2. No organized assembly line. The women at the cash register are not much better, very unfriendly. When I asked for additional toppings on my sandwich she obnoxiously screamed, «HEY HEY HEY THATS EXTRA!» (Which I already assumed was?) I jokingly said don’t worry I can afford $ 1.50 worth of toppings in which she just gave me a dirty look. Yes this all just happened about 20 minutes ago. Also, I politely asked for black pepper on my sandwich in which the gentleman gave me a weird look and said «Yo man that aint over here youse got to go down to salad area.» Yes he said «youse» but thats besides the point. I will not be coming back to this establishment ever again.
Bottom line: Teach your staff manners and organization.

3.5 stars. Packed at lunchtime. Pick up online/​called-​in orders at the front counter. The Asian Salmon Salad was delicious (though I wish it had been chopped) and came with a huge piece of flatbread. And I got it for free using the $ 10 online coupon code «cosiolo» (not sure if it’s valid anymore).

Good, quick food. Nothing amazing, but a good spot for lunch or a quick bite after a run in central park. I liked the mini carrots on the side – a nice touch.

It did the job. Came in hungry left satisfied. After a long day shopping and playing me plus three were looking for a quick, filling bite. Figured this would be a great place; they were still open at 6pm, many options to satisfy four different and a place to seat and charge phone. We ordered a shareable pepperoni flatbread pizza and for the plus three and a adobo chicken with avocado bowl (DELICIOUS). A bit pricey it all came to $ 29 with two Snapple Ice Teas but it was very tasty.

Setting: A half empty Cosi on a freezing winter day
Characters:
Evelyn — Hungry midtown worker on lunch break
Lucy — Evelyn’s hungry friend, also a midtown worker on lunch break
Salad Girl — Disgruntled salad maker
Sandwich Girl — Disgruntled sandwich maker
Cash Register Girl 1 — Disgruntled cashier with propensity for exasperated sighs
Cash Register Girl 2 — Disgruntled cashier and beverage server with propensity for exasperated sighs
Act I
Lucy had just ordered and received her salad and wanted a piece of bread. Dear Reader, please note, Cosi provides bread to go along with salads but E and L were not offered any bread by the servers
L to Salad Girl: Hi, can I get a piece of bread to go along with my salad?
Salad Girl gestures to the Sandwich Girl standing idly in front of a whole counter full of bread, not making sandwiches
L to Sandwich Girl: May I have a piece of bread
Sandwich Girl gestures back to Salad Girl
L to Sandwich Girl: But she asked me to ask you for a piece of bread
Sandwich Girl rolls her eyes and gives L a piece of bread
Act II
Evelyn receives her salad
E to Salad Girl: Hi, can I get a piece of bread to go along with my salad?
Salad Girl points in some ambiguous direction towards the faraway land of the cash register. Evelyn thinks Register Girl 1 is now responsible for giving her bread
E to Register Girl 1: So I ordered a Cosi Signature salad with salmon and a large hot tea. Can I also get a piece of bread to go along with my salad
Register Girl 1 to E: You were supposed to ask for bread when you order your salad *exasperated sigh*
E to Register Girl 1: But I did and was told come here
Register Girl 1: You were supposed to get it from her. *exasperated sigh*
Register Girl 1 walks to get a piece of bread and then takes E’s credit card but not Cosi loyalty card
E to Register Girl 1: Thanks for the bread. So ummm but I also have a Cosi card
Register Girl 1 to E: YOU HAVE TO GIVE ME THAT BEFORE YOUR CREDIT CARD. *exasperated sigh + eye roll*
Register Girl 1 proceeds to swipe E’s Cosi card at the register. It is humbling to witness such a magnanimous gesture
E to Register Girl 1: Sorry… so can I have my tea?
Register Girl 1 to E: Tea is at the front
Act III
Evelyn walks to the front of Cosi to get her hot tea
E to Register Girl 2: I was told to come here for my tea
Register Girl 2: Do you have a receipt
E to Register Girl 2: I wasn’t given a receipt
Register Girl 2 to E: Ugh you need a receipt *exasperated eye roll*
Register Girl slowly proceeds to fill up cup with hot water and put a tea bag in it. It is a hard task, but she manages to complete it without asking for assistance. E is forever grateful

I was walking around trying to find places to eat around work, and found Cosi. It’s a pretty good spot to go when you need a quick bite. Do come off hours or on the weekends, or else there is a ton of people and mayhem.
I came during the morning to grab breakfast and it was pretty good. Lunch can vary since you have tons of options. I like their salad section and i like their pizza selection as well… the portions are pretty generous, and it does fill you up. Also their cookies are pretty good if you are in the mood to snack here and there.
Prices are pretty reasonable for the location that they are in.

What can I say? I’m addicted to the bread. I plan to go elsewhere for lunch, and it always lures me back.
While it’s primarily a lunch spot, it’s also open for breakfast and dinner. I like having a place to sit down on the main floor, rather than trudging upstairs like so many other midtown spots.
I’m a big fan of the soups, Turkey chili is one of my standbys.
Other reviewers have said it is a zoo. There are 4 different lines. With the right line, I usually have my food in 2 or 3 minutes.

¹¹⁄₂₁ Cant comment on the food Im so distracted by what seemed like a lunch zoo. Very unorganized lines, very crowded, and wasnt in the mood to be yelled at by the salad lady that I wasnt in the right food line. Get a sign, perhaps? 1 star for just a bad experience and service.

Being that there are surprisingly few lunch options nearby, I frequent this Cosi’s pretty often when I am working in the area.
This location really moves at lunch time and it can be a bit confusing for someone coming for the first time but at least you can tell everyone is really hustling to get things done.
They have never messed up my order even in the middle of the lunch rush and they always follow-​through if you ask for extra dressing etc.
I guess because they are so busy, everything seems fresher at this Cosi’s and the bread is always warm.

The worst management and service I have ever seen in my life. Even the manager doesn’t do the right work.

Nice little lunch spot, that is kind of in the neighborhood of a Panera Bread. When I come to Cosi’s which is fairly rare because I usually bring my own lunch, I get the 3 meat flatbread pizza which is surprisingly very good considering that Cosi is not known for pizza. My most recent visit here a few days ago I got the Chicken Caesar flatbread which was good as well…
Their prices are reasonable, in the $ 7-​$ 10 range and when you get a sandwich they add on an apple or kettle chips which is familiar of Panera Bread.
Cosi is definitely a good look option for a lunch spot, service is pretty good as well.

When all else is closed (Sunday) this place is open. Find it to be somewhat of a high end subway sandwich, need I say more.

Your standard Cosi. Overpriced sandwiches and overdressed salads. But at least it’s consistent.
This place gets slammed during lunchtime. The staff does a good job of taking down your ores while you wait in line and giving you a ticket number that will be called when your food is ready. And I like that you always get chips or carrots with your sandwich, it feels like you’re getting something extra.

3 for 3 times i was given the wrong soup!!!
Last week my friend I both ordered the soup salad combo, and were given the wrong soup. Luckily we were eating at Cosi, so we easily exchanged the soups for the ones we originally asked for.
Today, I ordered Turkey chili, walked all the way way back to my office to find that I was given some soup with dark meat that was a far cry from Turkey chili. After calling and requesting that they send me a new one at my office (which they happily did), I received a call back saying that the location was out of Turkey chili and that’s why I initially received this random substitute (which turned out to be Cranberry something or other, eww). They then asked if I wanted something else, and agreed to send a chicken pasta soup instead.
How annoying! Would have given one star — but the person I talked to on the phone and the person who delivered my soup were super, super nice!

Vimos bastantes repartidos por la ciudad. Nosotros comimos en el que está en 60 East 56 Street.
Disponían de un horno de piedra donde iban haciendo pizzas y cociendo masa de pan para bocadillos.
Tienen tras un mostrador unas cubetas con bastantes ingredientes y cuando tratamos de preguntar a la muchacha encargada si podíamos elegir los ingredientes lo mismo para la ensalada que para los bocadillos fue bastante borde y respondía de mala gana diciendo que apenas si nos entendía así que pedimos una ensalada de las que ofrecía el cartel: la Bruschetta (con pollo asado, tomate, lechuga, albahaca, cebolla, queso parmesano) y una especie de bocadillo/​sancwich llamado Cosi Club con pavo asado, lechuga, bacon, mayonesa, tomate pensamos que tras comer eso ya veríamos si comíamos algo más pero fue más que suficiente porque el tipo que hacía el pan al sacarlo del horno lo recortaba para darle forma de rectángulo y los recortes los iba echando a un cuenquito que la gente cogía a modo de pan nos acomodamos a comer cerca del cuenquito y comimos cantidades ingentes porque estaba realmente bueno y recién hecho mmmm .rebañamos la ensalada hasta dejar el recipiente seco!!! Así que con la ensalada, el bocata y los recortes de pan fuimos más que servidos.
Por eso y dos coca colas (no disponen de licencia para vender alcohol) pagamos unos 15 dólares (abril 2008).