Citi Habitats Upper West Side Office

This is for Greg Hudson and Lauren Unger. They were simply AMAZING! Greg really listened to all my requests and showed me many many spaces until we found THE ONE. I was in no rush, honestly I was waiting to move on a later date. The space I got was not listed in any of the accessible to all webpages like streeteasy or zumper. Greg was upfront about the company’s fees and the entire process. Needless to say, he was key in getting this beautiful apartment I’m in right now, and it was worth every penny. I am sooo glad I found him.

I worked with Greg Hudson with only 1 weekend to find my perfect 1 bedroom apartment and it was great! He was super helpful and knew the UWS area so well thinking of things that i would never thought of while apartment hunting. Would recommend anyone looking for a place to use him!

I recently worked with Jeff Spector and emailed with Lauren Unger. Though I didn’t end up going with one of the apartments they showed me, I was really impressed by the level of service at Citi Habitats. Jeff spent time with me identifying and sorting through apartments to visit based on some very specific criteria — he was very personable, patient and provided helpful perspective. Then we visited two we had selected. Lauren provided a few listings to me by email (on her day off, I believe) in addition to the one she had listed.
Clearly real estate brokers are incentivized to be as efficient as possible, since only a small percentage of clients end up going with one of their apartments, so it was a pleasant surprise that Jeff and Lauren were so accommodating.

Adelya Terranova!!! Rarely do you receive AMAZING service in NYC, especially in the real estate world (sadly that’s my experience at least), but Adelya proved to be a diamond in the real estate rough! I called her around 5pm last Thursday and asked for information on a listing I saw online. I was in a time crunch for finding a place and needed something asap. She gave me the rundown on the area and offered to come meet me within the hour to check out the place, if she could reach the super. She did and we went and reviewed multiple listings (all of which were in two buildings next to each other). She was a ray of shining light in the darkness of the NYC apartment hunt abyss. Apartment hunting in NYC can be a pain but she made it so easy and fun — always a bounce in her step and always a smile on her face. I would definitely suggest working with Adelya. You will be glad you did!
Good luck on your search!!!

This review is for Greg.
Greg is by the far the most dedicated and talented broker I have met — out of the dozen other Manhattan brokers I have spent the past week with… He is sincerely committed to finding you the perfect fit. While I had lost hope to find a studio that would combine charm, character, affordability and perfect location, he offered me right away multiple options matching all criteria. He has a surprising and amazing ability to show you exactly what you had been dreaming of. He especially knows what Europeans like and has a specific flair for finding the gems of the city…

This review is for Greg Hudson. I had a week to settle in in NYC, spent four days looking at apartments that were far from what I said I wanted (a point to note, a lot of agents will post pictures of an apartment that is no longer available, and only tell you when you meet them while promising to show ‘similar’ units that are far from it). Anyway, after being nearly ready to give up, I met Greg and saw TWO apartments I liked on the same day. Greg is thorough, careful, and honest. Essentially, a guy who will actually show you apartments you want without being pushy and giving you the most options you could get anywhere. Seriously, if you are looking to rent, he’s the one!

Contacting Jessica Flynt was one of the smartest decisions I have ever made! She made looking for an apartment so easy, even though I currently live in Kentucky and had to fly up to look for apartments. In the month or two before flying to New York, Jessica asked me all about what I was looking for– budget, locations, etc. I had a million questions all the time, and she was always quick to respond… Even while she was on vacation in Europe! She is an extremely dedicated person and you can tell immediately.
When I met Jessica in New York, I was already sweating as it was one of the hottest weeks of the year… Apartment hunting in July is not fun. But Jessica was an absolute trooper and a joy to be around. She told me lots about New York and the various neighborhoods on our way to different locations… She definitely knows New York, which was very helpful for a non-​New Yorker.
Jessica then made the paperwork/​app process super easy and I felt very prepared by the time we got to that stage, thanks to our previous email exchanges. I was able to sign a lease even before returning to Kentucky.
I would absolutely recommend Jessica Flynt to anyone and everyone… I couldn’t have found my dream apartment it without her!

This review is for Jessica Flynt. Moving from DC to NYC this was my first experience using a broker and I was uneasy about the idea, especially after hearing from others how sketchy and expensive brokers can be. I also had a very limited time to find a place in late August which is apparently the busiest moving season in NYC.
I’m so thankful my friend referred me to Jessica. She is energetic, honest, empathetic, and thoughtful when guiding you in your apartment search and clearly wants the best for her clients. We spent about 5 hours in one day together looking at apartments and I felt like we truly had bonded when we parted ways. Once you begin the labor-​intensive application process, Jessica helps you every detailed step of the way and is extremely responsive to questions over email and text. She is a wealth of knowledge on NYC apartments and moving logistics. I will surely use her the next time I move and would 100% recommend her to anyone I know apartment hunting in NYC in the future.

Worked with Davide. He is very competent, knowledgable, prepared, and a hard worker. I felt that he was willing to go the extra mile to take care of you as a consumer in the shark tank that is New York City real estate. Very pleasant experience. Personally drove me to different locations and clearly stated how the application and lease processes would be conducted. Thanks for your help Davide.

If I could have a dad in NYC, I would adopt Ray Yahnke to be my pops! As a broker, he was exceptional– promptly responsive, polite, directly concise. As a person, he has a great heart… And now really, what more can you ask for than someone who is genuinely looking out for you and your best interests? That’s what true friendships are built on!
–First off, it was only FIVE DAYS from the time we first met with Ray til the day we signed our lease. Try and beat that.
–Ray listened to our requirements for an apartment rental and showed us only units within our constraints.
–He emailed back within an hour, texted back even sooner.
–He dedicated much time and effort to getting our proper documents in order and turned in *on time* (we had a deadline and didn’t want the apartment rented out to anyone else!).
–He didn’t try to up-​sell us (I’m very sensitive to this), but rather helped us outline the pros and cons of each unit, according to our wants and needs.
–He coached us before the lease-​signing so we knew exactly what to expect and how he would represent us in the meeting.
–He has checked in with us since moving in, to make sure we’re acclimating and happy with our apartment.
Ultimately, he saved us time and money and it was such an absolute pleasure to work with him. We know he had our back and definitely felt that he went out of his way to take care of us.
I would highly recommend Ray’s services as a broker, as he exceeded our expectations, and as you can see, I can’t sing enough praise!
So… Is it even possible to adopt a dad?

I wish I had seen some of these other reviews before engaging with Allan Gewurtz. It would have saved us weeks of confusion and anger, not to mention hundreds of dollars.
If you value your time, money, and sanity, do not work with Allan Gewurtz. In my 12 years of renting in NYC, Allan was the worst agent I have ever worked with, bar none.
He was disorganized and incompetent, told us lies about the apartment we were applying for, and disappeared after taking hundreds of dollars in application fees (after calling the Managing Director of Citi Habitats UWS, Eric Hamm, we found out that Allan was on «vacation», out of the country, which he never even attempted to tell us).
His utter inability to communicate even the most basic information about the application and requirements for the building led to a 5-​week wait for absolutely nothing, which is unheard of in NYC. Needless to say, because he botched our application process, we did not get the apartment we wanted. We ended up renting a nicer apartment from a much more adept agent at Manhattan Realty Group (Joshua Rodriguez).
Bottom line: AVOID at all costs.

Worked with Lauren and Greg. They are the best. Can’t be beat. So attentive, organized, timely and friendly.

This review is for Zac Flynt.
What a GREAT guy! Professional, on time, willing to run up & down the street for us when needed. Very easy to work with, willing to accommodate and make sure we were getting everything we asked for. Dealt with the landlord and made sure all our concerns were met.
Of course the unit we ended up going with was also a great find in a great neighborhood. Plenty of great tips about the neighborhood (UWS) and great follow up. Highly recommended! Find Zac if you can!

By some freak accident, the landlord of the apartment that I applied for did not want to sign my lease, after i had signed the lease and paid all the fee. This was 1 week before I was due to move. I needed my $ 3K broker check back in order for me to view any new apartments. Citihabitats has some process that makes it impossible to get your cashiers check back without basically signing off to give your first born child at no fault to Citihabitats but Eric Hamm, despite my outrage, called all of his contacts to get me an apartment one week before my move date.
He hooked me up with Josiah, an awesome and understanding broker and even offered to wave some fees due to my sucky circumstances. I am very appreciative.

This review is for Jessica Flynt, who is INCREDIBLE – very honest, diligent, and responsible. You can tell she truly cares about her clients and wants to make sure that they end up with a home that makes them happy.
She worked with my husband and me on finding a home on the upper west side. The day I emailed, she responded back promptly and was always patient in answering my questions. We changed our priorities before the search, and she let us know when our expectations were realistic and when they were not.
Finding housing in New York can be a really stressful experience, but having Jessica on our side made it even a pleasant one. She was always on time and very responsive over email/​text/​phone. If we were to look for housing, we’d definitely contact her again.

It is a pleasure to write an outstanding review for Jessica Flynt and her Citi Habitats Upper West Side Office. From the time I contacted Jessica from my home in California until we concluded our successful search for an apartment she was professional in every sense. Furthermore, she provided a personal touch indicative of her skill at learning a client’s needs, providing information and interpretation of the market and adapting her search to meet our needs.
Within two days she found the apartment that met our needs perfectly. What is even more indicative of her character is that when my daughter, for whom the apartment was intended decided to join another woman in a different apartment, Jessica remained supportive, accommodating and clearly put our well being as clients first.
I recommend Jessica to anyone coming to New York with apprehension about the task of finding a place to live. In choosing to work with Jessica one can be reassured that he/​she will be in good hands and treated with the highest degree of professional integrity.
Anthony Koerner, MD

This is a review for Jessica Flynt
Jessica is AMAZING. Literally amazing. I’ve had my fair share of shady brokers all around town. Jessica is UNLIKE the others.
To start, she’s just a GREAT person… she’s genuine, understanding, funny, honest and empathetic. She is patient and really doesn’t try to upsell you or show you limited inventory. She truly wants to KNOW YOU and will go out of the way and email you new inventory that she’s found for you after dinner time (so unnecessary but it was so helpful!). She found the apartment that my fiancée and I will be moving into next week. She tracked the broker down who was REALLY hard get a hold of, proactively set up a meeting time, and made sure that we were able to make it. She was incredibly patient and understanding through the whole situation and made sure that we saw everything that was out there on the market that may interest us. She also was incredibly on top of things and diligent through the whole application process and lease signing as well. She was on OUR SIDE and i felt like she really was on our team and she wanted to be on our team.
She’s the real deal. I would definitely use her again in a heart beat… in fact I don’t think I would use any other broker or agent. I would definitely recommend her to ANYONE! She’s just hands down the bees knees, and if you are so fortunate to have her doing your search you’ll actually enjoy the process
— Winston & Allegra

Citihabitats cashed a broker’s fee check from me and after the deal did not work out, refused to give me a refund in a timely manner. Their manager, Gladys Torres, assured me that it would take less than 2 weeks. But after the 2 week period, she began to try and defend her company by offerring me explantions of the refund process and why it should be taking this long — as if it was my job to try and empathize with them. They should never have cashed the check to begin with because I did not end up with the apt they showed me. I spoke with their managing director, Eric Hamm, who honestly did not care about my refund and continued to postpone it further. I do not recommend this service at all. Customer service is very one sided and only interested in the sales side of things and not at all about the customer care side.

This review is for Jessica Flynt, with a sidebar shout-​out to her husband Zac, also a broker, who helped out.
Jessica was fabulous: responsive, attentive, and helpful at each step during the process. She listened when I told her what I was looking for and my priorities and trade-​offs, and within a day had a set of listings ready to view.
When I decided I needed to change the search and tweak my priorities, she easily shifted gears and came up with a great new list of apartments, and she coordinated with other brokers for listings that were not from CitiHabitats.
Having finally found the right place, Jessica was incredibly helpful in managing the situation and paperwork with the management company for the building and was a terrific advocate for me when a change on their end meant we needed to reschedule.
And last – but definitely not least – every time I needed to meet Jessica, she was on time or early. Every single time. A small detail but one that matters in a process that can be so time consuming just by its very nature.
I found a great place, and it wouldn’t have happened without Jessica Flynt. Highly recommend working with her.

ASK FOR JESSICA FLYNT!!!
She will show you apartments that actually fit your criteria (budget, neighborhood, amenities, etc) and gets it all done as easy as 1−2−3.
Jessica is the broker you need to find 1) The Best Deal, 2) The Best Neighborhood and 3) The Best Apartment. She is HONEST (a rarity amongst NYC brokers), Genuine, Patient, and Goes the Extra Mile to make certain you are 100% satisfied and happy.
Jessica also went the extra step to ensure my building management was reliable. The LAST thing you want in NYC is a poor building manager for a plethora of reasons (apt fixes, extermination etc).
***Trust me, I’ve had brokers in the past show me old, dingy apartments and care only about the commission. Brokers who create false urgency so you sign quickly and don’t realize you signed on to a «Roach Motel» — or even worse a «Mickey Mouse Club House».
I promise you, JESSICA FLYNT is the BEST OF THE BEST. Having a good apartment can truly dictate you’re experience in this city — so be wise and ask for Jessica!