Chaz Upscale Salon

This salon was able to squeeze me in for a walk-​in emergency appointment on a Friday evening so that convenience was a major plus. The décor is cute and mostly clean, so I really wanted to love this place. I have a pixie cut so I’m particular about who styles my hair and how it’s styled so I did my research on StyleSeat before coming in. Before preparing my relaxer, my stylist was nice and friendly and asked me a few questions about my hair and scalp, after which she decided a sensitive scalp relaxer and I agreed. The relaxer went on without a hitch.
The stylist asked if I wanted my hair styled the same way it was when I came in but I explained I just wanted it simple and straight. Nothing special, just basic styling as I was short on time. Styling took FOREVER and I really don’t have a lot of hair. When it was done, it looked acceptable– nothing extraordinary but I really only came in for my relaxer touch up.
It came time to pay so I pulled $ 90 out of my wallet ($ 75 per StyleSeat + 20% tip) at which point she stated my total was $ 145 and if I needed more cash, there was an atm in the back of the salon. I’ve never paid $ 145 for a touch up for my short hair ESPECIALLY one that didn’t include a trim or anything special, even at salons in midtown that at least offer a beverage when you sit down for service. I was waiting for her to tell me she made a mistake.
This «upscale» salon does not offer the upscale amenities to charge such exorbitant prices. Needless to say, I will not be returning.

This wasn’t a good experience. Ive been natural for years. I initially made an appointment with Cilicia I saw her profile on ig. I wanted a color. I was told I need to have a consultation before hand. Her «assistant» made the appointment. I told the assistant is there enough time after the consultation to also schedule the color, she said yes.
I arrived there promptly exactly 20 minutes before my scheduled appointment. I was greeted by the assistance for the salon. I told her with all my had the appointment with and shortly after the stylist came over.
She was with a client I waited a while before I got in her chair. She then took my braids down and begun to look at my hair she looked that my ends which were not in bad shape but of course my hair is natural so it’s not going to be straight. She told me I needed a treatment before she could do the color. I said OK and can we do the color after the treatment. She told me no the treatment has to be in and she does a service the next week.
From her IG I knew that she would be out of town for that week. So I know she wouldn’t be able to do it if I didn’t get it done today. I asked her what was the name of this treatment. She said it was called basics restorative hair care. I asked her if it was necessary because I already done a two step protein treatment on my hair two days before.
Anyway for some reason I went through with the treatment which was $ 30. Being natural it is so hard to find a salon that knows how to take care of my hair. After the treatment she asked her assistant, to blow dry my hair. The assistant didn’t even detangle my hair but she went in with the denam brush and the blow dryer. I stopped her immediately and told her she cannot blow my hair out that way.
At that time I had three people speaking back to me telling me she was doing it the right way and the two as she was using was suffice. This stylists had also add a leave in treatment for wash n goes which made my here smoke as the blow dryer hit it.
The stylists told the assistant she would finish the job. After she was finished with her client she came over and asked me if I understood what she was saying to me before. I said yes I asked her if she understood that her assistant never detangled my hair. She didn’t know that the assistant hadnt detangling my hair.
When she finished drying my hair she then asked me to put the two Crown braids I had in before. Because she said she wasn’t able to do it. At the end I was charge $ 60 in total. The same hairstyle I went in with was the same hairstyle I left with.
The products they used was not for natural hair they were for processed hair or weaves. They had no knowledge about taking care of natural hair. I have a lot of hair she never even section the hair off to blow dry my hair. It was a disaster.
I will never go back thhe might know how to color weaves or do a good weave with the closure do a perm or silk press. But everything else with natural hair they had no clue.
Hopefully this helps someone with natural hair I have never took time out to write our Unilocal review but I thought that this would be helpful to someone else if I had seen a review like this I probably wouldn’t have made the journey from Queens to Harlem.

I am big on walking into a salon and feeling like I am welcomed… I’ve never felt more pleased. I’ve never felt like my stylist was doing me a favor when I am a paying customer. I LOVE the vibe of this salon and Cilicia always slays my hair like I have a photo shoot. I am extremely please from booking my appointment, to walking in the door, to sadly putting my coat on because it’s time to leave. Chaz Upscales Salon lives up to it’s upscale name.

If I could give ten stars, I would. If I could give Chaz twenty stars, I would. What a fabulous addition to my hometown!!! The stylists at Chaz are professional, knowledgeable, and personable. They make you feel at home! Not only do they know HOW to style hair, they know to properly CARE for your hair. They care for all types, they can do all styles, and it’ s all done in a palace of a salon!
I would recommend Chaz Upscale Salon to anyone who wants their hair styled by the best and in a luxurious environment!

Amazing service with artistically talented stylists genuinely dedicated to the growth, beauty and self fulfillment of my hair. It’s hard to find classy salons that cater to women of color; however, Chaz Upscale Salon upholds a sophisticated, entertaining atmosphere that makes you want to go every week. Whether you have natural hair, chemicals or weaves, each stylist will have you leaving that salon feeling amazing about yourself. I highly recommend setting up an appointment with one of the stylists.