Chase Bank

2 tellers at lunch rush hour aren’t enough. People only have a few minutes to eat AND wait here in line. Step it up!

Fed up of the employees at this Bank. Tellers are rude and the managers walk around like they should not have any work to do. There will be 1 teller and sometimes none and you will have to stand in line for a very long time. If you see 2 tellers in the branch, 1 will be working while the other will be walking around pretending to tell people which line to catch — business or regular. Go to your damn teller seat and help the customers.
It doesn’t even matter if you a business owner. They will avoid the fact that you have large transactions and will make you stand in a 15 people line because they will only have 1 teller working on all these people, while (again) the other tellers will be walking around and the manager goes to each customer and ask them what they are getting done. Worst branch I have ever been to. NEVER AGAIN!

I am a general fan of Chase bank. I have used many of their locations and have not had any real complaints at any of the Chase banks. This location is no different. Tellers are friendly, a bunch of ATM machines, great location, and clean interior.

This branch is excellent. I lost my debit card and showed up 5 minutes after they closed on a Saturday. Knocked on door and they let me in to help me with a new card. Amazing! Friendly, prompt, empathetic!

Wow, I just had stellar service at this branch today.
Chase Private Client banker Haley opened a new business account for me in 10 minutes (where I’d been quoted about an hour by others). She’s the lady that stands at the front counter for initial customer requests, but I kid you not she operates at lightning speed and knows her shit. I’m surprised she’s not on Wall St! Anyhow, amazing thorough and quick job.
Also, this branch wants to be personal — and my «personal banker» Steven reached out for a get-​to-​know-​you meeting the other week. When I was in today, he knew my name. That’s trippy.
But confused, Chase is supposed to be a huge evil conglomerate. At least this branch feels homey.

Clean, 4 ATMS, open ²⁴⁄₇ with a VERY convenient location on Broadway

Soho branch #747
Teller service is moderately prompt to serve banking patrons as I did not wait long on line. My banking transaction was processed in a good timely fashion. Customer service platform was nearly nonexistent as I had to hail one from afar for one simple measly request of attaining a business card. At my curated banking choice by vincity, this Chase branch #747 offers Dum Dums candy distributed for FREE.

Tellers here are incredibly rude.

i made it clear that i wanted to quickly open a free checking account– no frills
DONE
thanks
there teller line does tend to be stupid long. once i get my debit card that won’t be a problem

This branch is respectfully located in the heart of Soho so it certainly is appropriately crowded for the neighborhood. Excruciatingly long lines for a teller are a drag and even though i fall into a zen state of being, I witness a lot of huffing and puffing and watch checking from my neighbor line waiters. But there is a reason why I venture up Broadway, elbows out for those that get in my way — the tellers are pleasant despite the bitchy attitudes from patrons and they take my deposits without scrutinizing over every letter and dot on the checks. I like a smile and eye contact from time to time in this city full of worker drones. It’s refreshing.
But watch out for that slippery entry way floor. I almost biffed it three times in my history of deposit making.