Cecilia Wong Skincare Salon

I’m sorry to see so many bad reviews here for this place but take note they are all dated years ago. I had a wonderful experience there. I called and got an appointment for the same day. The girl who took my call (think her name was Jane?) was very pleasant and professional.
I didn’t have to wait. Cecilia herself was very, very nice and friendly. I felt very comfortable with her. She is very gentle and the room wasn’t cold and the music was soothing. I have no complaints other than it’s a little expensive.
Cecilia even took the time to talk to me about how my lifestyle particularly eating habits can affect my skin and she recommended products I can use until my next appointment. I’m looking forward to seeing Cecilia again.

I have been seeing Cecilia Wong for several months on a regular basis. Her work is impeccable, she is very professional. I trust her implicitly and I frequently ask for her advice on my skincare regimens. I would recommend her for anyone who takes their skin care seriously and wants top notch, VIP treatment.

I went for this facial about four or five months ago. Like other LivingSocial patrons, I was in there for maybe fifteen minutes. She didn’t clean my face or do much of anything. As for the ‘currents’, they lasted all of two minutes and didn’t feel like anything. She smeared some fish oil on my face at the end. No extractions, no real touching just smearing and the touching of the currents to my face. She put a mask on me, put me under a lamp, and took it off. The most valuable thing she said to me was ‘make sure you wear sunscreen.’
If she feels she is wasting time with deals, why does she continue to offer them?

I came here with a livingsocial gift certificate and was most pleased. I had the gift certificate for the microcurrent, and Cecilia was honest up front about the fact that my skin wouldn’t benefit from it since I am too young, so she gave me the LED Light Therapy instead. Sure, it was short, about 30 minutes, and yes it took over a month to book an appointment, which seem to be the common complaints here on Unilocal from those who bought the online deals, However, it’s a one-​woman shop, so give her a break, and my skin looked amazing afterwards. Really. I stepped outside into the 90 degree heat, sweated my face off, and my skin still managed to look amazing for the next week straight. Cecilia was friendly and knowledgeable about my skin type. My only complaint is that on the weekend the building shuts down its elevators, so I had to walk down 13 fights of stairs. Mmmph.

I purchased a microcurrent treatment with vinotherapy mask from Livingsocial.
It was a complete waste of time.
I felt like I was, like so many others, just rushed in and out, without any kind of attention paid to the treatment or to my skin.

Worst experience ever !! I never never even think about going back nor recommend it to anyone.
Went for Viniotherapy treatment– through one of the living social deals and she thought that I am just one of their hundreds of customers whom she has to just get done with. The whole procedure lasted for barely 15 minutes — she did not even clean my face before staring the treatment (yes you read it right!)
Highly disappointing and is both a waste of time and money !!

Hahahaha!!!
Seriously, just thinking about this appointment makes me laugh and shake my head (and laugh some more!)
It was so awesomely bad that I kinda want to give Cecilia an extra star for the comedy… bbbbbut it wasn’t a free laugh, so there’s that.
I made the appt and received all the aforementioned hesitation/​annoyance when she realized I was one of those grouponKGBlivingsocial people crowding up her schedule. Thanks to a Unilocal briefing the day before my appt, I knew not to look for «Soie Aroma» but Cecilia and what suite to go to, etc. Upon entering, I realized this was definitely not going to be a normal ‘spa’ experience. She was the only person working there and she was finishing up with another client when I arrived.
She told me the procedure would last 20 – 30 minutes, asked me for my name, I gave her my voucher number, she typed it in and told me to take off my shoes and lay back on the massage table. I blinked with hesitation: No forms? No skincare/​problem questions? …nothing? She looked back at me pointedly so I laid back with questions bubbling in my head. She applied the cleanser/​cream and started to use the micro-​current wand. She worked on the bottom half of my face for few minutes, left for a moment, came back, wiped down my face and said «you’re all set.»
Wha-​?
I looked at my phone – I was in the room for a grand total of 15 min. I got another pointed look so I decided to start asking some questions because this chick surely wasn’t volunteering any information, that’s for sure. I inquired about maintenance/​frequency and to her credit she answered my questions, though she seemed surprised I had any…(hm.)
I used my credit card for the tax and threw on a healthy tip – though I was underwhelmed, it *was* Sunday so why not spread some good karma?
Ceilia, you never know who is walking through your door – the purpose of the coupon was to bring IN new business; it got me there – but your indifference had me walking right out.

I’ve been here once and am going back again. I think she does a pretty good job with facials. I remember that everything smelled really good. The toner was slightly lemony and my mask smelled like roses. I left feeling refreshed and clean.
I do think it’s a bit difficult to get an appointment.

I got a coupon from
for a vinotherapy w/​Cecilia Wong, so I thought why not, every girl can use a lil facial right?
Booking the appt took forever! Everytime I called for one, it was hard to get me scheduled w/​in a week of what I needed, finally had to schedule it a month out! I dont know if this is because I had the discount voucher, or if it’s because she really is that slammed?
When I finally had my appt yesterday, the service was great! Cecilia is super nice and very helpful. My face feels and looks great, and she was also nice enough to let me email her if I had further questions about certain products I am researching on.

Note: I did not have a treatment here.
I wanted to because of the excellent reviews on her facials.
I don’t like writing negative reviews, but after reading the negatives on here before I went, and thinking that would never happen to me, I figured I’d chime in about my own bizarre experience…
When Miss Wong came to the door she seemed quite out of it, and didn’t remember discussing the discount price with me at all when I had booked. Even finding the «spa» was strange. She doesn’t tell you the floor or suite number when you book. There is no spa name on the door — it is only her name. As one other reader said, I had to take the elevator up and down to have the doorman help me find it.
The 1 star is for customer service. Let’s just say the facial never happened, and not through fault of my own. After several e-​mails and even one the day before to confirm– she still didn’t have her act together. And I don’t care how good her facials are…
Really, her facials are probably wonderful, but she has to get her booking/​customer skills together and be more polite to clients. I went all the way over there limping with a knee injury, only to find out she wouldn’t honor what she had said she would. Never again.

I also got the $ 45 KGB coupon for the oxygen spray facial, which is normally $ 150 (cha-​ching). I got kind of an odd vibe from Cecilia when I mentioned the deal, as the other reviewers mentioned, and had to wait about a month for an appointment. I assumed it was because she was just super popular and awesome, but maybe she was just saving her weekend spots for full paying customers.
The salon is in an office-​building type place, and when I asked my facialist, Allison, if I could use the bathroom before she started, she had to send me down the hall to a communal bathroom for the floor. It was clean and everything, but I thought it was really odd that a salon like this wouldn’t have its own bathroom with candles and fancy soap and the whole shebang.
Allison asked about my skin and any problems I had before she started, and seemed to know what she was doing. She was friendly and talkative (but not overly so), so I felt totally comfortable and relaxed. During the facial she did extractions for about eight minutes, and I wish she did more (and a little less of the oxygen spray) because I can still see some clogged pores on my nose. Other than that, my skin looks very clean and feels smoother, and she was gentle enough that I didn’t go home all red and blotchy like I have from other places. After she finished, she recommended a cleanser for me but didn’t push it, which was good because I’m sure it cost like $ 60.
Anyway, I really liked Allison, but I think I can find a better deal (and a more spa-​like experience) for the money.

As some of the previous reviewers have stated. Once I called to make an appointment stating I purchased a KGB coupon deal– the tone of voice on the other end of the line immediately sounded as she couldnt be bothered to be dealing with a discount client. I got my refund immediately on KGB.

The first time I called to make an appointment with her was already a bad experience for me. Once I told Cecelia that I brought a KGB deal online, I could sensed immediately that she didn’t want to put me in on a weekend. I go to school outside of the city and weekend is the only time I can go. After several phone calls, she decided to put me in on a Saturday.
So now I arrived on that Saturday feeling excited for this amazing facial as it have described. BUT I didn’t get it!!! Why? I got there 5 mins late because 1) I couldn’t find the place due to a different name on door tag 2) I had to go back down to the door man to assure if I’m at the right place
Then when I got in she told me to fill out some papers for medical purpose. after everything been filled out she said «you will only get 20 mins of facial since u came late». I was furious at how she said it. It was rude and unprofessional. So I told her I will come back again the for treatment. I totally understand her because she has to be on time for her next appointment. I just did not like her unprofessional way of dealing that matter. She could’ve Been nicer and informed me before I had filled out all papers and thinking I was all ready for the treatment. I never went back again.
Bottom line, Just because I had a coupon, she immediately treated me like I’m not a full paying customer and I’m not worth her time. I brought this coupon to give this place a try because I wouldn’t have otherwise. So this would’ve been a good opportunity to give a new place a try and if it was a good experience I would’ve came back for a full priced service. She is apparently a very ignorant business owner to participate in a deal offering and not knowing what is it about or using it to promote her business. This makes me wonder why she even participate in KGB deal to begin with. Thumbs down!

It seems to me from reading the reviews that this place is pretty much hit or miss and that pretty much everyone is coming to her from a deal such as KGB deals or Spa Sally. I bought a KGB deal and it was interesting to me to see that some people had similar experiences to me.
First of all it was so very difficult to get an appointment. If I called a week out, it wasn’t enough time and it’s not like her office is that close to me so I wanted to make the appointment for when I’d be in the area. I finally ended up making an appointment for a month in advance.
As it turned out that day was not the most convenient for me but since it took me so ridiculously long to make it, I decided not to try to change it. When I got there, the name Soie Aroma Skin Care Salon (which is how I had purchased it) was not even on the list of offices on the building. Why someone would market themselves under a company name that they’re not going to list on their building is beyond me but luckily I had my piece of paper with me and the security guard also confirmed that I was at the right place.
When I got to the office, the door was closed. This wasn’t surprising but when I rang the bell, no one answered. I waited a bit but no one came out and so then I called the phone number I’d been given. No answer. I was there on time and now it was a little bit past my appointment. I hadn’t received a confirmation call the day before as most spas will give, so I wasn’t sure that my appointment had even been remembered. I was very annoyed as to the fact that I might have come all the way out there for nothing but what could I do? After about 5 minutes, I left.
I *think* I might have seen her on her way in as I was leaving but I can’t say for sure on that. She called me to see if I was coming in, said that she didn’t answer the door or the phone because she was with a client and that I should have waited outside the locked door until she happened to open it. Seriously? I see that someone else here has had the same experience so really wouldn’t it just be best to tell your client when they book that if there’s no answer immediately to just wait? It’s not a typical spa experience and I’ve been to a reasonable number of spas. I understand that maybe she’s just starting out and doesn’t have a lot of staff but still… you need to have some type of professionalism.
I ended up getting my money back from KGB deals and they were very nice about it.

I, like some others, bought the $ 45 KGB coupon for a Customized Silk Touch Oxygen Spray Facial. The facial itself was about average. It was fairly short and she didn’t explain any of what she was doing, but she was thorough with the extractions which is more than i can say for a lot of places.
My biggest beef was with the experience as a whole. First, this is not a spa, it’s some medical-​type of office and Cecilia rents a room from them. So when I get there to check in, the receptionist doesn’t know anything about me or my appointment because she doesn’t work for Cecilia. She says to just sit down and Cecilia will come get me. But she doesn’t tell Cecilia I’m there because, again, she doesn’t work for Cecilia. She suggests I call Cecilia’s phone to let her know that I’m there, which I do, but it just goes to voicemail and I leave a message. After waiting for 30 minutes, Not-Cecilia’s-Receptionist decides to take action and goes to tell Cecilia that I’m there, apparently the prior appointment had shown up late and was still in there.
After I finally get into the room, I agree with a prior reviewer who said it wasn’t relaxing because the lights were on the entire time, she didn’t cover me with a blanket and it was actually rather chilly in the room.
Bottom line: worth the $ 45 for the extractions and cleansing (I assume since she didn’t tell me what she was doing) but I probably wouldn’t go back.

I can’t remember where I first came across Cecilia Wong /​Soie Aroma Spa– maybe Editor’s Closet or SpaSally. I have seen a lot of introductory offers and coupons from spas and estheticians all over the country but this is the only one I’ve ever tried on a whim and I could not be more glad that I did!
My first visit to Cecilia was in March. I was a little nervous because I have very sensitive skin and between travel and medication, my face has been suffering quite a bit the last couple of years. Cecilia was amazing from the first moment I met her– she looked at my skin and we talked about my skin history and some of the issues I have had with my face. Then she proceeded with the facial. The products are all organic and smell wonderful as they go on. She customized the treatment a bit as we went along based on what she thought my skin needed. A little light therapy to finish it off and when I got up my skin looked great. Healthy and clean and GLOWING! She even did some extractions which usually means going outside with some red spots on your face but somehow she managed to do the extractions and not leave any red marks.
We spent some time going over the products I was using and how I used them. She did not say I was doing anything wrong but made some recommendations for products and usage. I ended up buying a couple of ilike organic skin care (
) items from her and now they are a faithful part of my skin care regimen. Organic products really do make a difference!
I have seen Cecilia every chance I get — I do not currently live in NY or I’d see her far more — and am very happy with how she takes care of my skin and the products she recommends. Often she gives me samples of things to try to see how I like them, which is fantastic. It’s sometimes hard to feel truly clean in a city like New York, but after I leave Soie Aroma I definitely feel clean and refreshed and i know that my face looks (and feels) great!
On my last visit a week or so ago I bought a new serum that Cecilia created herself for her salon. It’s called Black Currant Serum and it’s for prevention and protection. I love how it makes my skin look and feel!
I make sure to read her blog (
), Facebook (
) and Twitter feed (
) as well to keep up on products and issues.

I bought a KGB deal for $ 45 for a Customized Silk Touch Oxygen Spray Facial.
She did a good job and my skin looked good after, but it was not relaxing at all.
I removed my sweater and shoes and laid down on the table. She did not turn off the lights or cover my body, so i was cold the whole time.
I’ve had about a dozen or so facials in the city and this was the first time i was not relaxed or comfortable during it. She did not explain any of the products that were put on my face, so i had no idea what she was putting on me. I was going to ask, but felt uncomfortable so I didn’t.
Also, I asked her about the products I currently use and she basically told me that they were no good and that I should only use organic products, and that i should buy her serum. What’s so wrong with cetaphil? my dermatologist recommends it.
Overall, not so impressed. Maybe because i used a coupon?

After having a kgbdeals certificate to get the Merry Berry Power Facial with Fruit Peel and Face Massage burning a hole in my pocket for quite a while, I decided to go in. It didn’t start off great… I went to the suite and rang the bell with no answer for about two minutes (a long time when you are standing awkwardly in the hall of an office building). I was starting to feel like I had the appointment date wrong, but the maintenance man insisted she was there and helped me out by knocking and ringing the door a few more times. Cecilia finally answered the door. It was a bizarre interchange, but the client leaving before me seemed happy so I remained optimistic.
The products seemed fine, but the whole procedure took just about 30 minutes. I don’t know if I just missed the face massage thrown in there somewhere, but it seemed to me that after she found out my last facial was a year ago, she did not feel I was going to be worth the effort to go beyond the bare minimum. After she took off the peel and put on a few other products, she put me under the LED light and left the room. She came back and used an oxygen spray on my face and we were done. I had just had lunch with friends and they were horrified that I was already back out to meet them in so little time.
My skin looks fine and I am sure there were some benefits to what she did, but I would never even consider paying the full price of $ 160 to be rushed in and out of an aesthetician’s office like that. It is totally possible that part of the problem was overinflated expectations based on the glowing reviews – and I am by no means a facial expert – but to the regular person out there who wants to just treat themselves to a salon experience now and then, I would not recommend this place.

This is no ordinary place to get facials.
Soie Aroma is an *Organic Facial Salon*, which means:
–the products are organic,
–the methods are results-​driven,
–and the technology is non-​invasive.
I am so serious about my skincare that i don’t write reviews immediately after a treatment. I look at long-​term results and weed out other factors to truly determine what works.
Therefore, I can attest that after SEVEN MONTHS (!!!) of going to Cecilia, my skin has radically improved in texture, tone, breakouts reduced, skin glowing, and signs of aging stopped. I have never gotten this many compliments on my skin in these 7 months, ever.
Skincare-​savvy friends ask me if I’m using Retinols but no – Cecelia’s philosophy is that you won’t even need retinols, lasers, or other invasive treatments if you follow her régime. And you know what? She’s right.
That glow can be attributed to Cecelia’s signature techniques on my skin, including: Enzyme Peel, Steam/​Extractions, Various Mask (s), Blue/​Red LED anti-​acne/​anti-​aging Light Therapy, Oxygen Infusion, all with Organic products —synergistically adding up to an end result greater than the sum of parts. You’ll see smoother skin, tighter pores, dewy texture, baby-​like plumpness, and acne blemishes fade away.
After a promising first visit, I put faith in Cecilia’s philosophy (yes, I’ll admit I was a touch wary) and bought a package of 6 facials to truly put her techniques to the test, with my skin as the guinea pig. Guess what? I’m utterly convinced.
.

If you’re looking for serious personalized attention and want more «oomph» than what a traditional facial can give Soie Aroma is your place.
After a thorough consultation with Cecilia, (hailing from Joanna Vargas fame) she suggested I revive my dull, wind– whipped skin and combat my excessive oiliness with her signature Silk Awakening Peel. The treatment consisted of a grape seed exfoliant, silk wrap, raspberry mask, LED therapy and oxygen blast. No extractions necessary, the organic applications alone felt like scrubbing bubbles to my pores. Not to mention the natural concoctions smelled absolutely delish. I followed up with 5 minutes under the LED lamp to soften lines, accelerate skin repair, improve elasticity and stimulate collagen. Lastly I received several blasts of oxygen that increased circulation and soothed my freshly exfoliated face.
The unique combo of traditional and modern methodologies to heal the skin from the root is what makes Soie Aroma shine. My Silk Awakening Peel left my skin looking pleasingly plumed and refined, and as the days went by my skin looked progressively better.
I highly recommend Soie Aroma, meet Cecilia and see for yourself, you won’t be disappointed.