Carnegie Spirits & Wine

If you love paying way more than you need to — then this is your spot. Prices are outrageous — they clearly don’t want repeat business.

Had to stop in here because I was in a rush to get on the N train and wanted to grab a quick bottle of wine. Everything seemed really overpriced. This is most likely because he store is located in a popular area frequented by tourists and they think they can get away with such a high mark up. I would not go back here again.

Outrageously priced. Small store, rude staff. Just moved to the neighborhood from Chelsea and this is my closest wine store. Wines were about 60% more expensive here than in other NYC stores. Had I not been parched and tired I would have marched out of there tout de suite! Ended up with a bottle of champagne that was corked. I will not be coming here again.

When I walked into the store I was carrying a shopping bag with merchandise I had purchased elsewhere, and the bag was tearing in my hands. I was clearly struggling to hold it together to prevent my purchases from falling out and possibly breaking.
I politely asked the man behind the counter if he could help me by giving me a plastic bag to hold my items. He stared at me blankly for a few seconds and said: «Not until you buy something.» I asked again if he would please help me out and he said: «Hey, bags cost money. Buy something.»
With that attitude, I wouldn’t give this place a dime for some water if I was dying of thirst.

Ridiculously overpriced. Cheapest bottle of pinot noir was $ 18.00 when you can find the same bottle elsewhere for $ 9.
Cramped store.
Difficult to find wine that you’re looking for.
Unfriendly service.
Nothing will change since they are probably making a killing.
Only come here if you are desperate in one of the local hotels or need a bottle for dinner.

Bad experience. Way overpriced and terrible customer service. We had to buy a bottle of a specific scotch and were looking for a store in the area. This place was on our way, but they were selling it for about $ 130 which is way too much for that brand. We found exactly the same bottle in another store on the same street a block away for $ 86. Huge price difference! Even if you need something last minute there are other stores near by with great selection. Surprised this place is still in business.

If I could leave zero stars I would.
I asked for a very specific bottle as requested by a close friend, someone in military personnel about to be deployed. The owner gave me the wrong bottle and seeing as it was an unfamiliar brand, I did not recognize his mistake. I returned the next day with my receipt and calmly asked for a refund. He admitted his mistake and told me there was nothing he could do. I asked to speak to the manager, and he said he was. Again, I explained calmly that since he made an error, and since he is the expert as owner of the store, a good business owner would rectify the problem. He started raising his voice and telling me to get out. It’s a $ 35
Bottle which during my research to find out it was the wrong one is actually $ 23 in most stores in Manhattan. I kept my diplomacy and he began screaming like a child saying he was ‘trying to help’ but he had neither an alternative of the wine at all, nor anything close to the price and told me I need to spend any exchange in his store. The ‘No Refund, No Exchange’ sign can apparently be adjusted to his needs, but not that of customers. Thank you for ruining my evening. I dissuaded customers on the way in from entering. Hope you feel like a big man about this.

I don’t even know where to begin with this place. It has the worst customer service ever. First off, the store is small and it can be hard to maneuver around in the winter with big coats on. I entered the store and proceeded to the cooler. Directly in front of the cooler is a bin with bottles lying down. The bin is not built high enough for the bottles to lie safely inside. The bottles can just roll off at any minute. So of course, I pass by and my bag brushes one of the bottles and it just rolls off and crashes to the floor. I don’t notice the setup of the bottles until after the accident, but I apologize first thing. No one rushes over to see if I’m okay or assess the situation. Then out of the nowhere a guy who was standing at the door when I entered comes over and I say «not a good setup.» He replies «what do you mean, not a good setup? You need to watch where you are going and you have to pay for the bottle.» I reply «maybe instead of holding up the door, you should’ve asked me if I needed help with anything.» The whole time we are exchanging words the bottle is still broken on the floor. I saw four attendants and not one of them tending to the mess. This place is a joke. All I wanted to do was get a bottle to celebrate a friend’s birthday so I was going to pay for one of their expensive (yes expensive) bottles, but instead I left empty handed and infuriated. Way to go Carnegie Spirits! Watch your back, I think my friend is on her way over there to break another bottle. Mazel Tov!

I wish I read the other reviews before shopping here. I spent $ 100 on a bottle of scotch and the dried out cork snapped in two upon opening sending little pieces of cork into the bottle and making it impossible to transport home. I returned to the store the next day with my receipt asking for an exchange and the owner immediately became belligerent. He refused to do anything to help the situation. Horrible. DO NOT SHOP HERE!

Agree with other reviews, prices here are high. However, they do have a good selection. There is no service, you need to know what to get.
Come here if you need the convenience of getting a bottle last second in the area.

Outrageously overpriced. 750ml of Makers Mark for $ 57 and same size bottle of Jack Daniels for $ 48. Insane. Go to the liquor store on 55 between 5^th and 6^th for something more reasonable, or anywhere in hells kitchen.

This place is pricey, but if you shop well and know what you’re doing, you’ll be fine.
Yes, the prices are high, so is the rent. Where else close by can you get a nice bottle of something?
No, it’s not full of bargains. It is what it is, where it is.

This is the most overpriced wine store I have ever seen. Every bottle I looked at was priced at least $ 7 higher than every other wine store I’ve visited in Manhattan (and there have been many).

I made a special trip on my lunch break to this shop, looking to buy a hard-​to-​find bourbon that they have been know to sell. The man, who struck me as being the owner, was surprisingly rude and dismissive when I asked him if he had any in stock. Instead of buying something else (which I had planned to do if they didn’t have the brand that I was initially looking for) I left angry and empty handed. If you can’t bother to be minimally polite and helpful, I’m not going to give you my business.

Rip off prices that are insane by even New York City standards. A couple of clueless girls working behind the counter that barely speak English doesn’t help either.
I guess the owner is trying to take advantage of the prime location on 7^th ave as an excuse to rip off tourists, but given the number of people that I saw walk in and right back out again after checking the price of items I’d think that they’d make just as much profit if they lowered the prices to a sane level.