Capital One Bank

They’ll charge you $ 3 to check your balance at an ATM. Join a credit union instead!
Seriously, I had four accounts with Capital One, two of them having been with the excellent former ING Direct, which was acquired (and ruined) by Capital One.
Thinking of taking out some cash to buy some items I needed at the hardware store, I stopped at the nearest ATM, which was t a TD Bank. Before withdrawing cash from my Capitalism One account, I thought I would check my balance. While I decided that I didn’t want to pay TD Bank’s $ 2 withdrawal fee, I see that my balance on the ATM receipt is now $ 3 lower than what I had just seen on screen. Sure enough, it was for the privilege of checking my Capital One balance.
TD Bank didn’t even charge me for the wear and tear I put on their ATM, yet Capital One saw fit to extract its payment from me, a longtime loyal customer.
Customer service was dismissive of my dissatisfaction despite repeated pleas for my $ 3 back. As a result, my four accounts now number three, and I’m in the process of downsizing the remainder. I’ve since also joined a credit union, which offers far more benefits — and free ATM use at participating McDonald’s locations.
Avoid at all costs.

Omg, laziest and most incompetent staff ever! Won’t freaking notarized an account transfer from their own bank subsidiary. Everyone needs to be fired. My blood is boiling at the rudeness and laziness. Taking my money elsewhere, possibly TD bank. They notarized for free no matter if you’re a customer. Now that’s service.

Very lazy staff– stay away. Attached pics shows broad day-​light lazyness. Bald guy is rude to everyone and takes way too many breaks.