Cables & Chips

Had C&C come out and map our network/​data cabling. Their technicians were adequate for the task, and did a decent job. However, C&C had estimated the job to take only one day and it ended up taking two days. Since the amount for the job was a flat rate, there was no additional fee for having the extra day, thankfully.
The job quote stated that we would be having them (among a few other smaller bits):
1.) mount an existing data panel that we had lying on top of our server rack
2.) tone and label all of our existing data cable connections
3.) machine generate and number all cables and ports
4.) make a basic floorplan and indicate all jack numbers throughout our office
During the job, the technician stated that they would take the floorplan they had drawn with pencil, take it to their office and digitize it, creating a clean and coherent document for us to keep. The job was over two months ago, and we still have not received this vital piece of the job.
What’s been even more frustrating, is that I am now getting the sense that their Director of Operations is dodging my calls. I’ve called over a dozen times asking to speak with them regarding our quote and this final deliverable and the person has yet to respond.
Long story short, they are technically capable of doing the work, but at the same time their customer service is sorely lacking and it seems like they don’t know what they are doing. I wouldn’t use them again. You’d spend your money better elsewhere.

Guys here are expert, and they have any cable you want… If they dont have they can fabricate 1 for you…
Although they are not cheap the cables are good and reliable… don’t be scared on the elevator when you go up there… it is small but works! :-)