Broadway Chiropractic & Wellness

Dr. Marc has been helping me with hip, knee and lower back pain for a month now and I feel great! The staff all around is friendly, welcoming and extremely accommodating. I highly recommend them and have sent family and friends here.

I had an initial consultation there a few days ago. My friend recommended them and there was a special offer on Unilocal for $ 1 examination and x-​rays. Upon arriving, a consulting chiropractor (Dr.Klein) greeted me and said he would coordinate my visit. I complained of foot & back pain. A PT examined me and «treated» me with an infrared and ultrasound instrument. I did not want these «treatments» and never signed off on them. I thought he would tell me how to do stretches or exercises or xray my foot. As far as the back pain, I never received an adjustment. Midway through my visit Dr. Klein ducked out of the office and said he had to leave. They told me to wait in Dr. Shave’s office at the end but he never came and they abruptly told me my visit was over and the chiropractor would see me next time. Against my better judgement I paid the co-​pay even though I was not provided even an adjustment or any treatment for the discomfort that brought me into the office. The woman at the desk was very insistent that I pay even though I objected. When I called back to ask for a refund because I did not receive any chiropractic treatment (i.e. an adjustment) I was told I should have asked for it. Since when I do I have to plead with a chiropractor to get treated? I’ve been to chiropractors before and always received an adjustment on each visit, including the first one. For whatever reason, they were too busy to treat me that day but not too busy to take my money at the end. When I asked why they wouldn’t honor the $ 1 Unilocal promotion, they said this was a mistake and also that I wasn’t eligible because my friend has referred me. Also, you better bring cash with you because they charge a «credit card processing fee» on top of your regular co-​pay (there is no sign posted that I saw in the office to put patients on notice of this). Last, one of the «tests» they provided left visible marks on my skin days after (5 days now) Be careful, this place is shady — all they want is your money not to take care of you.

I’ve been going to this office for over 2 years. Dr. Shave and Dr. Klein are the only chiropractors I have ever been to who have been able to move my atlas (top of spinal cord) and stop/​prevent me from getting migraines. At first I was going 2 – 3 times a week for care (back, neck, etc) and it seemed like a lot when I thought about it, but after speaking to people who go to others doctors I found that it was normal.
At this point I go once a week and always feel better after leaving. Dr. O, the physical therapist, has helped a lot as well. They offer medical massages and I highly recommend Mark. He’s a savior! All of the ladies at the front desk know me by name and are always friendly. My work schedule is crazy (like everyone) and they are flexible and never give you any problems when you have to change appointment times. When I’ve had an «emergency» issue I’m always fit right in and they don’t let you leave until the pain is gone.

i checked with this place that they accepted my insurance and they assured me it was. i only went 3 times and then they told me i needed to start coming all the time for several months and i decided it was still out of my budget. they pushed to negotiate but i decided to discontinue treatment until i could afford it. when i asked them to send me a copy of my X Rays they forced me to take, they sent them to me in the tiniest low resolution images so they were barely visible…
6 months later i get invoices from my insurance co to the tune of THOUSANDS of dollars from my 3 short visits that the chiropractor had claimed. now I’m fighting the insurance battle.
DO NOT GO HERE ITS A HUGE SCAMM!

I have been a patient at Broadway Chiropractic for two years now (found them through Living Social) and I am very happy to say my experience has been excellent. Jenny, Janet, Cindy, and Alyssa at the front desk are always so welcoming and accommodating and I’m always greeted with a smile. I started going in three times a week for neck pain and now I am currently going once a week for preventative care. What is also so great about this place is that they are a full service wellness center. If I’m in a lot of pain or need some extra work done (Im a very active runner), I can get a massage,(highly recommend Marc and Barbara) physical therapy, acupuncture, etc. for all very reasonable prices and it is a convenient location in midtown.
I mostly get adjustments with Dr. Klein but all of the chiropractors know me and I feel comfortable getting adjustments with other doctors in the office. Dr. Klein will spend extra time with me going over some exercises or stretches to help.
There have been many benefits for me going to a chiropractor, besides the fact my neck is better than it was, I have noticed that my spring allergies are GONE when I go to the chiropractor. Quite a miracle!
Most importantly, I am happy to go to a chiropractor where I feel welcome and comfortable! Thank you to everyone at BCW! See you all soon!

BCW is the best chiropractic care I have ever received anywhere. They really care about their patients and have great hours and services. Dr. Klein is amazing and when he is out of the office the other chiropractors are great too. They make scheduling appointments super easy and send texts as well as emails to remind you of your upcoming appointment. If you need to change your time they’re really great about it and give great adjustments. I’ve been to many chiropractors and BCW is by far the best. These groupon user reviews are so off base. If you need a great chiropractor, physical therapist, or acupuncturist give them a try you won’t regret it. Ignore the bitter and disgruntled groupon reviewers they don’t know what they’re talking about.

I have been coming to Broadway Chiropractic for several weeks now, on the recommendation of my swimming coach. The practitioners have saved my running and swimming! I have seen nearly all of the practitioners, which is what makes this place so great: Having many different types of practitioners in one place. In a single visit I can have a chiropractic adjustment, acupuncture, physical therapy, and massage. The thing to be aware of is that this is not a spa. It is a busy, busy office, not a zen place. But they are getting the job done, putting us all back together again. They have been great about working with my insurance company. I am so glad I found them.

Really should of read these reviews before purchasing my LS voucher. I was not impressed by last Thursday’s session. Saving grace, it was cheap but it definitely showed. I was able to schedule easy on their online booking system, lots of openings available around end of the year.
Coming in, I was greeted by the front desk who took my voucher and directed me to sit and wait. My therapist Andrea came out within 10 minutes and I was seated around 6:10 for a 6pm appointment. Although the voucher was for an hour, she finished by 5 to 7pm, telling me it was over because she had another client. The room was dimly lit and smelled heavily of mint and mildew. I could see exposed pipe (painted white) and the smell really threw me off.
The meat of the matter:
Definitely not great. Andrea explained everything, but she kept slathering oil on me. The massage was awkward. When asked for more pressure, she dug her elbows in (incredibly painful) and when I asked her to ease off, she spent time rubbing my back, my shoulder. There was no pressure and I felt like she was rubbing a magic 8-​ball. Sorry, you’re not going to find any truths in my back, no matter how shiny you make it! She spent some time doing a head massage (decent), but the overall experience was awful.
Run, do not walk to the exit and don’t come back, voucher or not.

My company has wellness fare and invite this. I made an appointment for free 30min massage and consultation. The doctor ask why I am here. he goes the front, then come say that I do x ray and make another appointment to see the result and treatment. I say I came for the free massage. he say x ray and come after. it works that way. I do not want them keep make me come back. They insist it was for only free consultation. in the mean time my co worker who signed up together was getting massage and consolations. I do not get any but asked to x ray for the next scheduling appointment. I just left. the place looks weird and dirty anyway.

I had a massage there with Dextin and focusing on a specific back problem, and i can tell you he was amazing and a real professional. i get lots of massages, and this was qualitatively different. He really understands anatomy and targeted exactly the problem area, including giving me advice and guidance on exercises to do on my own. i will be going back to see him regardless of any vouchers!

Dr. Nicolai is either a magician or a wizard of some sort, I’m convinced. I’d been referred to him by a couple people. Finally I hurt my back so bad doing yoga that I decided to give him a try. He barely had to ask what happened. He assessed my body, and with such graceful movement, got me feeling like a million dollars… CASH! The office is easy to find, in a beautiful building, and his receptionist will make you feel right at home. This guy really knows his stuff!

Dr. Klein and staff are great. I’ve been going to them for about a year and they are always accommodating. My back has never felt better!

First of all, I do not understand why any doctor’s office would hire staff that have absolutely no professionalism or idea about what is expected from the front desk.
I came in and they just asked for my name and told me to have a seat. 15 minutes pass and the massage therapist comes out to ask if I was Nina, then proceeds to tell me that she was waiting for me. Well how the hell was she supposed to know that I was there when the chubby cheek twins at the front desk are too busy flirting with another male staff member, the «doctor» and having loud conversations with each other.
I heard and saw one of the chubby cheek twins ask the «doctor» if he wanted to have a consult, that I had a living social deal (incorrect, it was Groupon). Now why the hell would a doctor have a choice on whether to see me or not, the consultation and digital poster analysis is part of the Groupon!
The massage therapist did the massage which was very good I must say. She then led me to the front desk for the consultation. One of the chubby cheek twins told me that I would have to make an appointment for the consultation, that they were done for the day. If they knew that they were going to be «done for the day», why did they not do the consultation first and then the massage? That would make sense.
All in all, this place is a SCAM!!! You buy a deal (Groupon, Living Social, etc.) for a massage, consultation with chiropractor and digital posture analysis, make an appointment and then don’t get all of the services you are supposed to get. Who has time to go to the same place to keep redeeming part of a deal,? you’re supposed to get everything on the same day.
You get 2 stars only because the massage was good but overall you deserve a 0!

I’ve been a patient at Broadway Chiropractic and Wellness for 3 years, and I’ve always had a good experience when I come in for a visit. The reception staff are warm and friendly… and always willing to fit me in if i need a quick appointment. Dr. Klein and Dr. Shave have helped with my breathing, sleep and back pain and are always in a positive mood. Great staff… great experience!

I have been going to Broadway Chiropractic and Wellness for several years now, and have always been very happy with my care and the results I I’ve experienced. Dr. Shave and Dr. Klein are enthusiastic caregivers who truly care about your total health. I have also had medical back massages there to loosen up my tight back after a long flight, and I also regularly visit the acupuncturist on staff. There facility is no-​frills — they put all the effort in to providing you with great care!

This place is HORRIBLE. The receptionist is rude. I bought a Groupon, which is a complete bait and switch. There is a convoluted process to even make an appointment to get the massage. It takes at least 2 months to get an appointment and there are only 1pm appointment. And for most that work, this is not possible. SCAM!!!
Don’t buy their groupon or living social coupon.

Frankly, I am shocked at the reviews this place has gotten. Deal or no deal, these guys are the best. I have always had horrible back issues, none of which have returned for over 1.5 years thanks in part to the work Dr. Klein and staff have done for me. Not to mention, they’re very pleasant to see, always. Beware of reviews of so-​called Unilocalers that have 1 to 5 reviews, all of them negative and no Unilocal friends. This place rocks.

I visited NYC last week and had horrible pains after I got off the plane. My friend recommended me to go here and luckily an opening popped up. I told the doc what had happened and where it hurt. Few pops here and there, I felt okay, but the massage after made it perfect. I wasn’t cured entirely, but the amount of pain that I would have on the rest of my trip would have been awful. I would visit again and again if I had lived in NYC… they’re friendly and very inviting, in fact, they should just moved to Dallas… they would fit in nicely with their hospitality. :)
CUSTOMER SERVICE: A+
ACTUAL SERVICE: A

I agree with the previous posted reviews — sketchy.
I used the livingsocial coupon, and for $ 25 bucks for an hour massage, that’s a great deal. However, the room was really sketchy, definitely a closet and the door didnt even close all the way because of an ac vent so when I undressed it was awkward because there were people walking about outside. On top of that, the masseuse’s pressure was way too hard, I asked her to go a bit lighter but I was actually still in pain the next day from how hard her technique was.
On top of that, when I went to get my chiropractic session, they said the doctor had left five minutes prior but they could call him if «you really want it.» I said yes, please call him, but he didn’t answer the phone. So they said I could schedule another appointment if I wanted — although there wasn’t any space for a month. That’s really annoying, since I had an appointment, and you knew I was coming.
I gave 2 stars because the price was right for what I got. But I wouldn’t recommend paying full price, and I honestly wouldn’t go back for the discounted price either.

If I could give this place no stars, I would have.
I got the Living Social deal for this place-​$ 25 for an hour massage and chiropractic consultation. That should have been my first red flag-​way too cheap.
I show up there and the office seems like a dr. office-​fine. The front desk girl was personable, but when I inquired about my chiropractic consult, she said «only if you really want it.» Um, I thought that was part of the deal? So I decided to just forego that portion.
My masseuse came in to get me on time at 5pm. She was dressed in plain clothes (a blazer, collared shirt, and jeans I think) which was weird, and lead me to this room that wasn’t even in the office. It was in the hallway of the office building. There was nothing calming or even clean looking about this room. There was no window, there was one glade candle lit on a dirty and messy shelf, and the towel that was supposed to cover my behind was the size of a large hand towel. Honestly, this room had to be a closet in former life. She told me to remove my clothes, but keep the door cracked. Well, the alumnium door wasn’t just cracked, it stayed a good foot to 2 feet open when i undressed. It was extremely uncomfortable, because I could hear voices of businesspeople walking by!
She comes back and starts. Honestly, there is NO WAY this girl was lisenced. I have had many massages in my day and I was totally shocked. She dug like 2 fingers into arbitrary places over the towel to start. Once she rolled the towel down, she rubbed her very rough hands together, put no oil or lotion on, and started going to town on my skin. Honestly, her hands felt like sandpaper. This was far from relaxing. There was no flow, no pattern, I could honestly tell she had no clue what she was doing. After 10 minutes, I feigned sick, got dressed and bolted. It was supposed to last for an hour and I just couldn’t do it. My skin was bright red from the friction on my back. Just awful.
I called and got my money back from Living Social. This was an unbelievably uncomfortable and shady experience. Be weary of massages that cheap folks.