BookATailor

I am an analyst a leading bank and I always use this service to get my custom made shirts, suits, or overcoats. I’ve been in banking for 5 years and I realize clothes say more than any word that comes out of your mouth. Bookatailor helped me with every inch of my suit from top to bottom. From the consideration of the color of the suit to the length of the sleeves. This company does both women and men clothing, so I advised my girlfriend to get a skirt or two. Shirts start at $ 65, suits at $ 450 and over coats start at $ 750. Above average pricing but definitely worth it ! Any extra styling you want they can do at an affordable price. Even though it took 3 to 4 weeks for items to arrive it is well worth it. I always get compliments at work and people always ask me where I get my clothes. This service is my little secret. Highly recommend !

Book a Tailor came to my work 3 weeks ago and I bought one suit and 5 dress shirts. For the price it seemed like a no brainer. After fully customizing /​purchasing my suit I read some of the reviews on Unilocal and I was terrified. I called the on-​site sales person who fitted me and she assured me that if any clothing that does not fit, she would take it back and make alterations or even scrap&start over.
My suit arrived today, and it fits perfectly. I opted for a higher grade material and it feels nice. The shirts all look sharp, and I customized elements of the shirts as well. The sales person again said if something doesn’t look right, feel free to call her and she will take any of the clothing back and refit it.
I’m VERY satisfied and will totally use them again. I think if you’re looking for fitted clothing at a reasonable cost, these guys will work out for you. My two friends who bought shirts from them also had a good experience.

What a Week! This was the week of my prom and I decided to get my custom suit from these guys because hey why not? I was completely welcomed by their staff and I was given all of the options that were available by my prom date. For the price ($ 530) I am sure happy with what I received because tomorrow is my prom and I received the suit yesterday. MAN WAS IT FIRE!!!
These guys know what they are doing and I needed to alter a bit on the pants and they DID NOT charge me a fee! GREAT SERVICE, I RECOMMEND THIS PLACE and I also told my buddies about it. THANKS AGAIN!

This has been one of the worst tailoring experiences I have ever had in ten years. I decided to take advantage of a special they were having on three custom shirts. After arriving and finding out that I needed to spend more money after already committing to the offer in order to get anything half decent (they would not permit a refund), I took the upsell and got my measurements done. The staff were polite and did the measurements quickly. I was told to come back in a couple of weeks. These couple of weeks turned into over a month. Things happen, so I didn’t think much of it. When they did arrive, each shirt was horribly misshaped and off-​measure. None of the three fit right. They apologized, retook measurements (after blaming their factory, which they said has been making some mistakes recently) and told me the shirts would be ready in a couple of weeks. After a couple of weeks with no call, I called them and they said I could come in and try them on again. I came in and it turns out the shirts STILL were very poorly constructed and uneven. This would go on over the course of several re-​builds and several times when they «forgot» to call me when the shirts were ready. It took a total of TWO YEARS to get my shirts right.
I will NEVER use this service again. Every time I am there, I also hear other people telling the staff that their shirt or suit does not fit. I honestly do not know how they keep any business. AVOID.
TL:DR — Took many re-​fittings and a total of two years to get my shirts. AVOID.

DON’T DO IT!!! Been waiting months for my shirts and they still didn’t artive. They tell me I’ll hear tomorrow all the time but tomorrow never comes. They measure you then send the order to Thailand then… nothing.

Not a happy customer…
Decided to take advantage of a special to give them a try…
Started off as a very pleasant experience, and the staff overall was pretty helpful, but an order for three custom made shirts placed on ¹⁄₁₄ didn’t arrive in my hands till 3/3…shirts originally arrived almost six weeks after original order date, but fitting was not what expected and twice had to be altered… honestly, had shirts made previously from online services, on which you submit your own measurements, and turnover was about 2 – 3 weeks and result a lot better… figured that an in person experience, with someone actually measuring you and submitting that to manufacturer would make it seamless and painless… not at all…
All in all, product purchased is finally here… not impressed with quality of product or alterations (shirts came in with thread still attached to it, and first set of alterations, when shirts had to be taken in, were only taken in on torso but not in the bottom, making it look like a lady’s mini dress from the 50’s)…collar stays are made out of cheap plastic and some were actually roughly hand cut to fit shirt collar… poor and cheap looking…
Not an impressed or a repeat customer…

Horrible. I’ve purchased many shirts in my life and this was the worst experience in my life. The material was bad and the method of sizing you is laughable. The staff was nice which was a plus but I would never ever recommend them. I’d rather pay the same price for a regular shirt than for their poor quality shirts. I can’t stress this enough — don’t waste your money on this place!

Bought living social deal… Shirts never delivered the way they were supposed to. Have had to get remeasured 3 times shirts still don’t come back the right way. Incompetent staff no call back from management or corporate. Out $ 300+ dollars with nothing to show for it. This is not a place you go to get custom clothing more of a chop shop ripping you off. Been trying to get resolved since July of 2015!!! This company is a joke.

I’ve had a great experience with BookATailor. I’ve never had a custom suit before and was helped with every aspect of it. I was able to pick out every detail including the cuffs, collars and styles of the whole suit. It took about 2.5 weeks to receive and fit like a dream. Nothing feels or looks better than fitted suit. I purchased the 1 suit deal on Groupon for $ 449.

Bookatailor has provided me the worst client experience I’ve had in my entire life. I strongly recommend other people NOT to ever buy anything from them. I tried to buy a suit and after 7 months I never got it and they always refused to give my money back. Thanks to American Express I could get my money back!
Here’s the full story:
I bought a suit in February and they made me pay the full amount in advance. The first impression was ok as the person taking the measures was attentive.
They called me 2 months after to go pick the suit and the nightmare started. It ain’t only that the suit didn’t fit me well but also the jacket had a scratch. They said they would take care of it and asked me to come back.
A month after I went back and the jacket still had a pretty big scratch. I asked them to solve it or give my money back and the girl working there said she needed to talk with her manager and she would call me back (which she never did). I tried to reach her but she never got my calls and therefore I tried central offices.
They said they’d give me a new suit but not the money back. Finally I went back in September (7 months after I had paid) to finally get my suit and surprise… They had lost the pants and the jacket wasn’t my size and it was a different color!!! I asked for a refund and said again they needed to talk to the manager who had just left the office. She committed to call me in the morning the day after and of course she didn’t, I tried her and of course she didn’t take my calls.
So after 7 months I had neither my money or my suit! Fortunately enough I had paid the suit with my Amex, so I called them and after investigating the story the got me a refund. Thank you American Express for being such a great company!!!

Jacomo Hakim and Book A Tailor are a joke!!!
I had issues with five shirts they made for me. So after continuously being ignored by there Great Neck «corporate» office. I decided to reach out to the «CEO» privately, that too went ignored. So I reached out to him on Face Book and instead of being a professional. He chose to not only ignore me but erased my message asking for help and blocked me.
I hate to be that guy but Book A Tailor took my money, gave me a shitty product and to date has yet to return any phone calls or emails. I wish Unilocal offered a ZERO star option.
I guess anyone can start a business but not everyone can run one.
My advice. Spend a little more money and go to a reputable custom clothing shop. This is not it.

I bought 2 suits and 4 shirts from them at a mall kiosk on Black Friday 2014. The first red flag was the fact the person working the kiosk clearly did not have any of experience in taking measurements for clothing, but still went through with it. I received the order a little over a month later and found it wasn’t a fit at all despite their whole advertising premise of being a so-​called «bespoke» clothing company.
After speaking with their home office, I went to another show room a couple of months later to get re-​fitted. When I received the reworked suits and shirts, I found the shirts were redone correct to my measurements, but the suits were still a complete mismatch to my body. The jackets still looks boxy and untapered while the pants were still too short, despite me specifically asking for a full break on them.
Due to a work project that required me to relocate outside the country for several months, I was unable to go back a third time. I sent an email to book a tailor, asking if I could get this reworked again or a refund, yet no response. I asked my credit card company to credit me back this charge if I can just send back my suits, but apparently book a tailor sends a letter to my older address asking me to reach out to them, which I never received.
After finally returning to the NY metro area, I attempted to remedy this by calling book a tailor again to see if I can schedule a refitting a THIRD time, but in the representative’s words, I’m outside their timeframe to fix it. Essentially, I now have 2 suits I paid for that don’t even fit.
My expectations initially weren’t even high after reading the reviews on Unilocal,but they blew me away by incredibly incompetent the people I dealt with were and how unwilling they were to provide actual customer service. For anyone in the NY metro area actually looking for a decent tailored suit, AVOID BOOK A TAILOR. There are plenty of other places that do a decent job with a tailored suit and actually have competent employees who know what they’re doing. Don’t get burned like me and stuck with suits that don’t even fit.

Believe the reviews! I bought the living social coupon in hopes that people were just being difficult customers. I went in the first time to get pick up my shirts and they were way too tight. I was understanding when they said they needed to be redone. I waited another couple months and when they finally arrived the fit just as terrible. The girl said «they» must have resent the original measurements. (She was the one who measured me) I am still fighting with bookatailor and living social to get a refund. Do not waste your money on a deal that is as too good to be true as it sounds.

It was very easy from the start. Everything was custom-​made, and I am thankful for that, because my measurements aren’t easiest to do. I was impressed by their professionalism. They helped me pick out the cuffs, collar and style of the suit and shirts. It looked very tasteful and well put-​together. Thanks to Groupon, I was able to purchase one suit and two shirts for just $ 499. I thought it was an absolute bargain and the service was excellent.

I highly recommend NOT buying from Book a Tailor.
I ordered 5 shirts and 3 pants. Pants came out ok. Shirts do not fit right at all. The cut in the shoulders is obviously wrong as confirmed by a separate alterations specialist (who said it would be too expensive for him to rework the shirt).
My story is long and annoying, so I’ll highlight some of the gems of advice I got from the obviously unskilled team at BAT:
–upon trying the shirt AGAIN FOR THE 3RD TIME and we saw (and agreed) the fit was wrong they told me «you have to go home and iron the shirt yourself before it will fit right» (they do not have an iron in the store). I asked if they thought an iron was going to fix the cut of the shirt, and they said yes. smh
–upon bringing the shirt back after ironing they told me «you have to wear it a few times and then dry clean it because the shirt will mold to your body.»
I have gone back and forth with the team at BAT a half dozen times at least… I’ve gone in for the refit, another refit, waited for them to resew the collars back, another refit. There is an obvious problem with the cut.
IMPORTANT NOTE: There is no guarantee the clothes you buy from a bookatailor will fit right. I suggest you shop elsewhere. I asked for my $$$ back and they said drycleaning will help the shirts mold to my body. lol

BookATailor was referred to me through a friend that had a wonderful experience with them when he needed to get a tailored suit for a wedding. He found them through groupon, where they have great deals and he was really happy with the company.
So I took my brother there, location was also very convenient for both of us. I also went on groupon for their great deals.
They had a few options on their deals
— 2 shirts for $ 99
–1 suit for $ 449
–1 suits 2 shirts $ 499
They also offers custom, cuffs, collar and style on shirts.
Their service was great and the prices are amazing for what you get. Super friendly and easy to work with. They help
You though the whole process and my brother was really happy about the suit. Perfect fit and great customized details. The suit took 3 weeks to come but it was worth the wait.
Will definitely take my boyfriend there as well

People seem generally upset with these people, and after reading the reviews I can see why. That being said, my experience was great. I actually got a reservation to get a free shirt of my choice, but after picking all the stuff I wanted, i noticed that the shirt would have cost me $ 65. That’s not bad for a custom tailored shirt. The girl who fitted me knew her stuff and even asked me pants/​shirt questions i’ve NEVER been asked before! I got fitted, picked my material, and she said it would take a few weeks for the shirt to come in. Fair enough.
One week later i get an email to pick up my finished shirt! i went in today to grab it; tried it on and it fit great. Easy peasy. That sucks all these people had bad experiences because I actually like this place.

A bespoke suit. Wow that’s something I had never tried before. Basically because the normal price of a bespoke suit was way way out of my price range. So, when I saw a coupon reducing the price of that bespoke suit to $ 500.00 (or $ 550.00 if I chose the higher quality material — which I did.) I figured sure give it a try. Especially because I had been paying that amount for suits off the rack.
I made an appointment and was measured for my suit. I picked out the material and the lining and was told that I would be contacted to come in to pick the suit up. I was contacted and made an appointment.
When I tried on the suit, it was as though:
1. The person who measured me had no idea what they were doing.
2. The tailor mixed up my measurements with another suit.
3. The tailor had no idea what they were doing.
4. Someone at this place was drunk or stoned when they measured or made the suit.
The arms of the jacket were way to short and the pants legs were as well. The waist was too big. The person I dealt with at my second appointment asked me who had measured me for the suit. I pointed to that person, who was across the room. No response from the salesperson. No, I’m sorry or Ohhhh… that person. Nothing. Really poor customer service. So I was fitted again and told that I would be contacted to pick up the suit — again!
At my second appointment to pick up the suit, I told the person helping me that the sleeves on the jacket were still to short. I was asked if I had a bespoke suit made for me before. I replied that I hadn’t. Well, said the employee, that’s the way bespoke suits fit. But wait, isn’t the whole idea about a bespoke suit that it’s made for ME? Shouldn’t it be fitted the way I want it to fit?
Third appointment I got the waist altered again.
Now it’s about two months later and the suit fits (Don’t I want the sleeves to be the length that they want them to be and not the way I want it to be? Yesterday, I was wearing the suit and I noticed that a seam in the right pants leg was splitting open. Take it back? You’re kidding. I’ll just pay my tailor the money and have it done right.
Never again. One star for the material and the cool lining. But really that’s no reason to shop at this place for a suit.

**Note that many people who gave this place 5 stars also gave EVERY other place they reviewed 5 stars! They probably either paid them off or wrote it themselves**
If I could give this zero stars, I would do it in a heartbeat. I got fooled into thinking that I could get a few dress shirts for work at a good price. I was completely wrong and the experience was highly frustrating. I’ve gotten other made to measure shirts and I am knowledgeable of fit and quality.
I’m not going to go into much detail because it would be too long, but if you want all the details of my experience, I will gladly lay everything out. Just message me. In the end, the product is very poor quality, they run a terrible business, it doesn’t fit properly, and management (Paul and Peter) are extremely rude and unprofessional. I would never ever recommend this brand to anyone. It’s not worth the money.
If it’s too good to be true, it’s too good to be true. Please don’t waste your money or time on this brand. Their shirts are garbage, their knowledge of shirts elementary, and their customer service is laughable.
They gave me my money back through a check.
Did anyone else get a pop-​up saying that this business buys reviews? They did have something in their fitting room saying that they’ll give you something free for a positive review.

1. These are cheap suits made in thailand. If you order it yourself, what BookATailor would charge you $ 400 you can get for $ 50.
2. If the suit is damaged, does not fit correctly, or you don’t want it due to its poor quality, it is impossible to get a refund. They will give you the run around for as long as you let them.
3. Why get a cheap suit thats over priced when you can get really good quality suits at Macys or another department store and just have it tailored to you. Half the price and 100 times better quality.