Blink Fitness

Blink Fitness on 54^th street off 3^rd avenue is the epitome of what to expect for 25 dollars a month and yearly fees. There are some horrible rude, aggressive, street types that are the opposite of the good customer service Blink claims to be trying to promote. Two months this guy named Nick at the front desk, 5 days a week for 2 months never says hello or good bye. This is supposed to be against Blinks policy. It seems to be tolerated and I am told he is good friends with the assistant manager who is an ok guy but probably 22. It has been observed by other staff as well as by other members Nicks unprofessional behavior. After 2 months as I am leaving after a workout, a personal trainer with a ponytail Alex, looks back at me as I am turning around to leave and he is beside Nick. just staring back at me, so I go over to the desk and ask politely, «is it not the policy to say goodbye to customers? Alex has a smug look on that face and as I am turning around I notice his desk associate Nick smirking along with him.
The audacity to disrespect grown men for no reason, is not only a poor choice in not choosing consistent staff who actually like people,(a mix her) but also an example of Blinks policy to hire and tolerate uneducated 20 year olds to keep there cost down. You feel like there are no grown ups around this place. I have never felt so offended as a customer, not only by that incident but also by the way both these individuals got in my face when I addressed the rudeness of that encounter as a paying member. Management is same age, and friends with the staff, so they will stick up for this even
Nick and Alex may lack self esteem for various reasons, their looks, success, whatever the case, they should not take it out on disrespecting others. I can see no reason to treat a professional person like myself. in such a manner.
Also the equipment is on 3 floors at this location stinks. Impossible to properly superset and the quality of rubber band chest and shoulder machines is really a joke. This is another“Planet Fitness». Not a gym for guys wanting a good a physic. This is a place run by kids and for kids. They will lie and stick up for there colleagues, and basically you are on your own. They did this to me in order to cover for those 2 street types who disrespected me for no reason. Ironically I became the victim. The one that was originally told I was one of the nicest and approachable guys in the gym by the assistant manager Jose and his old boss Alphonso who quit.
The management in this gym is not only naïve, but incompetent, unable to respond intelligently to issues that are effecting members by staff behaving badly, even when they acknowledge it.
They are kids themselves, lack mature insist, side with there peers, and do not have a clue on
how to properly manage a gym. Total lack of experience. They seem to change all the time. You also get the impression they have no power over making Blinks a better place and are so close to there 22 year old peers, that its basically you against them just because there kids and your not. They lack common sense, the inability to see a hater or negative staff member who’s not good with people. Naïve to think they can change a persons character at that age. And Disgustingly poor in judgement that any adult with have regarding false accusations by friends defending friends, in light of being a professional educated person who has no reason to play games and just wants a proper workout.
This gym is also lacking in decent equipment spread over 3 floors. only good for a warm up. Not for guys wanting to build muscle or get a decent physic. Other gyms in the area laugh about not knowing anybody who really works out going to Blinks. Don’t waste your time and suffer haters, kids, being managed by kids. An overall bad experience to be avoided on all levels. You get what you pay for.

I love this location. I signed up last year to the Murray hill location. But started going to this location since it’s closer to my workplace. Staff is really nice they greet you and say goodbye when you leave (the little things count) the machines are spread out between two floors so everything isn’t cluttered. And it’s not as packed like Murray hill (which is a great thing).

My husband and I became members this past year. Gym is great. No way judgey. Very clean space and machines. Staff are friendly. Solid gym. Would recommend. Thumbs up.

I actually got the $ 25/​month deal cuz I figured if my company is already gonna cover the costs, might as well join a gym. I bought the green plan so that means you can bring a guest with you every time you go! That means… gym buddy!
The locker rooms are super clean and you’ll see employees walking around making sure everything stays clean. I really like the blue and green colors because they’re very calming.
They also have tiny lockers on the main floor where you can just stash things in quickly and start your workout. If you don’t have a lock, you can purchase one at the front desk for a couple bucks. I really think they should do rental system where they charge you $ 1 if you need to borrow a lock that day.
There are two floors. The upper floor has a mat with weights, medicine balls, jump ropes, etc. It’s pretty spacious so you don’t need to worry about not having room to do your workout.
The staff is very friendly and super helpful. Also, people who work out here are friendly as well. One day I was working out with my friend and we were trying to do squats with the shoulder bar and a random guy taught us the proper way to squat.
For the price you pay a month, I would definitely recommend going to blink. Not only is it affordable but it’s such a good deal to be able to bring someone with you for free each time. You can choose to bring the same guest each time or a different guest every time. They really don’t mind at all.

For those that live around the area, they were selling membership roughly around May 2015. for an expected opening of Sep 2015.
After walking by this place everyday, I finally decided to enroll Aug. 2015. I was enrolled at Equinox paying 160+ /​a month, and don’t go to any of the classes so figured Blink would be sufficient.
September comes around (the expected month of opening) as communicated to me by the rep that signed me up, and still no guidance on when it will open. I get that it was an «expected» opening date, so I can’t blame the rep for telling false information.
October rolls around, and still nothing. We would get monthly update emails that tell you nothing except that the gym is almost «blinking» but no definitive guidance on when it will open.
Ok – so November now comes around. Still nothing. Just another blanket email specifying that they are almost open so stay put.
So a full quarter has elapsed and still no guidance so I had enough and extended my contract at Equinox their parent company.
December rolls around and we finally get word that it will open Dec. 14. On December 15^th I called in to the gym and asked to cancel, as I extended my contract at Equinox. I was told that it was only possible in person.
As you know, end of December is holiday season and travel season. I had already left the area for the holidays so I was not back in the NYC area till January 3^rd. Approx 2 weeks after their opening during the holiday season. I went in and attempted to cancel for the first time. The manager at the time, Jose, told me that I would have to pay a 60 dollar cancellation fee.
I wasn’t too happy able that, and ask to speak with his boss who wasn’t there at the time. He told me to come back the next day to speak with Alfonso the general manager at the gym. So I did, and he as well told me that I had to pay a 60 dollar cancellation fee.
So let me recap:
— I enrolled in Aug for a gym that was suppose to open in Sep.
— they took over a quarter of a year to open from its expected grand opening date.
— second day they open, I requested to cancel over the phone and was told I only can do it in person.
— due to the holidays I was already out of town so went in person 2 weeks after they open to cancel.
— at that point it was too late, they told me I only had 3 days from the time it opened to cancel in person.
I offered to pay for December and January’s monthly dues, but they said that’s not enough. They wanted me to pay 60 dollars more, which I thought was ridiculous given the circumstance. Better yet — I extended my membership at Equinox which is their parent company.
At this point I emailed the area manager Gary, who said he couldn’t help either. Im currently escalating until this can be fixed, at this point it’s not about the money it’s really the principal. You take over 4 months to open from was told to me, then open conveniently over the holiday season so nobody can cancel, because they had to do it within 3 days in person.
I have followed up multiple times now with no response. I’ll see what social media can do because this isn’t how any customer should be treated.
Up next — Twitter, Instagram, Facebook. Stay tuned.

Is Blink fitness a joke or am I missing something here? I get CONSTANT email spam with promo offers for the 54^th street location which turns out to be false advertising. One most recent example: Got an email which offered rates starting at $ 15 a month with the indication that it was for the 54^th Street location only.
Upon arriving at the club, was told by the club manager, Alfonso, that the email is wrong and that the rate is not for that club (although it clearly stated in the email that it was for 54^th street location and for that location ONLY).
So I asked for a customer service number so I can speak to someone regarding the false advertising in the emails that I’m receiving. Was told that since Blink’s prices are so low, Blink does not offer customer service. The best he can do is give me an email address that will go to someone higher than him to address the issue (
).
So, I sent an email on 1÷12÷16 and no one has yet to reply to my email. Today is 1/17.16. So I guess there really is no customer service.
After receiving more spam and looking at the club’s website, I decided to go back and take a tour. I noticed on the club’s website it said they feature «Ropes, balls, kettlebells and more.» Which to me is appealing since I’m a big fan of kettle bells and is pretty much all I use.
Arrived back to the club on a Sunday, mid-​day and told the front desk attendant that I would like a tour. She just told me to go ahead through and have a look around (she was the only one working. So I guess I’m suppose to give myself a tour. Alrighty then, so I did!
During the self-​guided tour, I noticed there were no kettle bells on the floor which I found to be odd. After looking around, I asked the front desk attendant where were the kettle bells located? She replied, «Oh, we only have one kettle bell.» I told her the website indicated that the club features kettle bells, as in plural. She then yelled across the room to a guy who was in mid-​work out (who turned out to be an off-​duty trainer) about where they kettle bells were at. He, too, said there was only one kettle bell. (seriously!!!)
(What is someone suppose to do with one kettle bell? And why are they advertising that they have kettle bell (s) when they don’t?)
I asked why are they advertising to have kettle bells when they don’t and she replied «well, since our prices are soo low.. . »
At this point, I’m completely frustrated and livid… what a waste of time.
So… Is blink going to use the «since our prices are soo low» excuse to address any concerns, complaints, or to justify their false advertising and the lack of customer service!!!
Look, I understand that you get what you pay for. And in the case of Blink fitness, it definitely holds true. However, having no customer service and engaging in false advertising is not acceptable regardless how much you charge!
I really expected much more from a brand of clubs which is owned by equinox.. .

The layout is weird; but that’s NYC. I know to expect a cutup building.
I took off a star because whoever set this gym up should know that in the mat area where there are weights, balls, bands and such, there should be a mirror on the wall. If a person is working out or if a trainer has a client, how can they watch their form and know if they are doing the exercise correctly (pet peeve of mine)?
When the gym first opened and there were like 60 people from the corporate office at this location, the missing mirror was the first thing that I noticed. One of the corporate folks asked was I satisifed and I told him I was but my only issue was the mirror missing from the workout area. The poor guy looked at me as if he had no idea what I meant (so I took off another star from my rating because of his deer in headlight look). I had to explain to him the importance of the mirror.
Management should address the issue. How can a trainer properly train clients if they are not showing the client and allowing the client to see what they are doing wrong.
I so want to like this gym like my Blink location in Lodi and Paramus. I will say like my other two locations this gym is clean and it’s convenient to my office. I just don’t like that now on my lift days I have to get up to arrive at the Blink near my home for 5 a.m.
Otherwise, the staff is friendly and again the facility is clean making Blink still a good buy.
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This gym is welcoming right off the bat. The entire staff is friendly and everything is CLEAN. They pride themselves on having each staff member be responsible for cleaning and it shows! I saw a few employees walking around with paper towels and spray. They also have Purell wipes so there’s no excuse for you to not wipe down your machine once you’re done using it.
The main floor houses the locker rooms (large) with most of the cardio equipment and few weight machines. Upstairs has more cardio (row machine, arc trainer, etc.) along with a free weight area and a stretch area. The only thing missing are the battle ropes, which I have seen in other Blink locations. This place does get crowded especially with it being a new year. Also there are only maybe 1 or 2 of each machine (minus cardio) so you might have to wait.

This location is great, even more so when you consider it only costs $ 25/​month. They do charge a $ 39 annual maintenance fee on 3/​1, but that still makes the gym more cost efficient than any other option.
The space itself is good, it has 2 spacious floors, with over 100 cardio machines, so you never have to wait. The locker rooms are very clean and both floors have been spotless every time I’ve been. Only complaint is that on the 2^nd floor they have a mat for stretching and they’ve included the under 15 lbs weight rack there, which makes using those weights difficult as that mat is always packed with people stretching. I have to time the use of those weights carefully, but that’s not too difficult to do.
This is without a doubt the best deal in town, I’m so happy they opened up close to me.

This is the type of no frills gym I’ve been dreaming about. No pool, no steam room, no sauna, no aerobics classroom and no towel service. In other words, none of the junk I never use but end up paying for at other gyms. You get a lot of bang for your buck at Blink. I just hope it doesn’t get too crowded.

The physical location has two floors of gym equipment. Majority cardio and legs machines are on the 2^nd floor and the weight lifters are on the 3^rd floor. From my observation…65% of the members are there to lift so the third floor was kind of crowded. They put the cross cables and one of the two power racks on the each floor to alleviate the congestion and the addition of an incline bench helps a lot.
The facility is clean and the men’s locker room is spacious… So I don’t think a true Blink membership can ask for anything else. As for the review on the clientele? Only time will tell!