Biscuits & Bath

The entire staff is professional, patient and kind– three very important characteristics you look for when boarding or placing your dog in their care.
I could not task for a better place to take my dog for day care, grooming or boarding.
Penny loves them and always has a great time. I love that they share photos of the dogs while in their care. Penny loves Katerina, who is their groomer. She has a special way with all the pets and you can tell she loves them and they love her! They have amazing attention to detail and would recommend them, and the folks at Riverside Blvd to everyone!

My little guy Horton (shih tzu mix) loves Katerina– when we moved from Texas it was difficult to find someone who gave him the same quality Mohawk style that he used to get in Austin, but she does a fantastic job and always pays attention to how I like him to be cut. I knew this was the perfect spot from day one when she scooped him up and started loving on him. He’s also done the day care and I use the vet on the UWS, they are all very accommodating.

I’m highly protective of my beautiful pittie rescue, who was attacked by off leash dogs in 2012 which affected both of us.
The attention, care and love they gave my girl warmed my heart. Their attention to detail is a lost art. They noticed and noted when she was better and when she required more care. They are incredibly attentive, not just of the dogs but us crazy parents, too. The updates encouraged me and helped me feel better, especially from those who really «got» how wonderful my girl is. I will say I would have liked to see pics of her ;) but I was understanding of the circumstances. None the less, I feel confident and comfortable in knowing there is a place I feel safe leaving my precious cargo when we’re out of town. And the more she goes the more comfortable and familiar she’ll feel. It’s a relief that can’t be put into words. They quite literally moved me to tears when I dropped her off for the first time, watching her go through the motions and begin to get comfortable and I noted that the handler never took her eyes of my girl. They are the epitome of what it means to be a professional, and passion for our beautiful creatures.

My puppy (well, she’s not really a puppy any more, but she’ll always be one to me) adores me. And I mean REALLY adores me. She has separation anxiety and gets upset if I leave her in the apartment for even thirty seconds to take out the trash. She sits next to me on the couch when I’m on the computer, like now, and paws at my hand so she can hold it between hers. She wakes me up each morning with a kiss and often jumps straight into my arms when I get home.
And yet she bolts out the door each morning when the driver for Biscuits & Bath calls her name.
I think that pretty much says it all about this place. The staff here are real dog lovers, and it’s clear that the dogs (or at least my dog) love them as well. I get a video update of my dog at play or in a training session about once a month (and they can send you more if you request them– for example, to do «homework» with your dog). Those days are always amazing for me– I can’t stop smiling– and maybe just a little bit annoying for my friends and co-​workers, who are then inundated with videos and pictures and, «Isn’t she the cutest?» demands.
I work long, sometimes unpredictable hours, and Biscuits & Bath really gives me peace of mind. They have a great pick-​up and drop-​off service, and they always feed her dinner before dropping her off, so I don’t have to worry if I have an unexpected late night. There’s an in-​house groomer and even a veterinarian, both of which are incredibly convenient. And the staff calls me if Marshmallow seems unhappy, if she has an upset stomach or got into a bit of a tussle at daycare or even if there’s unexpectedly heavy traffic on the roads, all of which I definitely appreciate.
Every morning I smile to see my dog excited to go to «school.» And every night they return her to me, happy and tired and ready to snuggle.
It’s expensive, but, in this case at least, you really do get what you paid for.

I originally left my puppy, Schmitt, for three nights this winter. Bringing him in I was nervous for him because I was worried about his social anxiety and separation anxiety. He gets very nervous and shy around strangers. Well, he used to. Not only have my experiences with the employees of B&B been extremely enjoyable, friendly, warm, and welcoming, but the people there seem to have changed Schmitt’s feelings towards strangers. I am utilizing the 3 FREE days of daycare and Schmitt seems so happy and more confident then ever. It’s so evident to me that the staff of B&B care about dogs as much as I want my boy to be loved and cared for while I’m gone, and Schmitt feels it to. He exhibits a comfort in sniffing and greeting the staff in a way that he never used to do to strangers. Just as Schmitt has, I have also very very much enjoyed my interactions with staff. When I pick him up, Jonathan Horan greets me and provides me with fun and enjoyable conversation that doesn’t feel like time filler. He’s such a great receptionist. I wish the receptionists at my work had his positive energy.
Employees see happy to be there and the dog trainer Chris Wright is so effective with his training and eager to help. He makes me feel very validated about how I communicate with Schmitt, and confident about how I am raising him. These folks all have exceptional dog skills and people skills. It’s a pleasure working with them and I’d recommend all of their services to anyone. Even though I haven’t used all their services, if the ones I have used are any indicator of what to expect then I am certain you’ll be pleased.

I wanted an energetic dog that would be able to run with me when it got older, but I didn’t have a well thought-​out plan for what to do with that dog when it came home with me as a 2 month old puppy from the North Shore Animal League. After 3 painful months of adjustment with ruined work schedules, a frazzled dog walker, two unhappy owners and neighbors who complained, I stumbled on Biscuits and Bath while I was out walking (trying to tire the puppy out). I immediately took B&B up on their free three day trial offer.
I was hooked. Our puppy –who is smart and strong and very interactive– immediately began to thrive when given the opportunity to hang out with other mutts all day (okay this is the UWS, so most of them are pure breeds). Instead of US being exhausted and worn out all the time, now it’s the PUPPY who can barely keep his eyes open. After a vigorous «workday» of being a dog all day at B&B, he comes home to us happy to rest and hang out and nestle with us.
The staff –plainly stated– love dogs. They love our dog (who wouldn’t!?) but they speak warmly and caringly of the other charges in their care and you can tell that they are genuine about it. For dog people, it’s really important to know that you are leaving your little one in a supportive, pleasant environment.
I’m inclined to knock off one star because B&B’s prices are so breathtaking, but in their favor: 3-​day free trial + first month half-​off. Once you’re hooked, they soak you for all you’re worth, but at that point you really know exactly what you’re getting. (Unlike that stupid gym membership I bought and am unable to cancel).
Also: I’ve used the overnight services, which the dog also clearly loved, but found that the $ 75/​night price was a little hard to stomach. Petsmart Pethotel is LESS THAN HALF the cost.
We love Biscuits & Bath and are so grateful to them and to the other dogs, who take such could care of our pup.
See also: SLEEPING THROUGH THE NIGHT

My pup has been with B&B for over seven years, and the service at the Riverside Blvd location is just wonderful. It is obvious that every member of the staff truly cares for the dogs, and also respects the investment that the customers are making. Your business is always valued.

My dogs Marley and Tosh have been going to Biscuits & Bath for almost 5 years. We have a routine in the morning, I’ll ask them if they want to go to school and they start running around in circles, jumping up and down and finally run over to the door and wait to be leashed up. They get as excited for daycare as they do for feeding time and that says a lot! Upon arriving to Biscuits & Bath the staff is as excited to see our boys as the boys are to be there. The staff as always been professional with us and extremely warm and caring to our dogs. My husband & I are very fortunate to have this great facility so close to where we live.

Updating my review of Biscuits & Bath, now that it’s been nearly a year since my last review. Our dog — no longer a puppy — still loves going to daycare just as much as when she was little. I strongly believe in the value of early socialization, as Adelaide is the most social and friendly dog you’ll ever meet, and she’s great with all other dogs, from the youngest and most timid puppies to the obnoxious and big dogs. She loves them all and is great at playing with them all — I owe a great deal to Biscuits & Bath for that!
Since my last review, we’ve also used Biscuits & Bath for their boarding services. On more than one occasion, we were stuck and unable to return home on the date planned (including during Hurricane Irene). The team at B&B was incredibly accommodating and kept us informed and updated every day. They care so much for the dogs, and I feel secure knowing she’s in good hands. We’ve also had to leave unexpectedly for family emergencies, and they are great about accommodating us last minute and being there for our dog in every possible way.
If you can afford it and you live in the city, I recommend Biscuits & Bath for all your grooming, boarding, and daycare needs!

Puppy play group is just about the greatest thing ever when it comes to providing socialization for your puppy! We started going to the UWS location last Thursday, and the staff has been so friendly and welcoming, offering training tips, reassurance, and supervision for all the little pups.
We signed up for training class at the Greenwich Village, and are so pleased with our trainers, Tamar and Christine. They tell it like it is and are so knowledgable – there doesn’t seem to be a question they don’t know the answer to. I have to say we are 100% satisfied with the service we’ve received from both B&B locations and would highly recommend!

Mario (my dog) is obsessed with coming here. He actually gets depressed on the weekends now because all he wants to do is play with his friends at biscuits and bath and instead he is stuck with me. The staff is great and they all seem to genuinely love dogs which is absolutely a must in my opinion. I get the monthly unlimited package which is great because I can drop Mario off on the weekends now if he gets too depressed and needs a hit of the biscuit. They’ve created a monster — but a super cute one so it’s ok!

I moved to New York in July as a traveling nurse. I needed somewhere to take my puppy, Daisy, to wear off all of her extra energy. I found out from someone about Biscuits and Bath puppy promotion. The promotion has expired, which was sad, but I continue to bring her to this site. I have her enrolled in the Unlimited Monthly package which is perfect for me. I can bring her anyday that I want. I like the fact that I can make appointments for grooming while she is in their care. I also like the fact that I can call and have them drop her off when it is raining (my dog is a complete snob when it comes to rain). The staff are very nice. They greet Daisy and I by name when we walk in and leave. I have even been stopped on the sidewalk so that a staff member can say hi to Daisy. When Daisy gets home, she is exhausted and sleeps very well. I know she has a great time when she is there because she gets so excited when we walk up to the entrance of the building. I can’t imagine taking Daisy to any other place. I will be sad to say goodbye when Daisy and I do leave New York.

My little Coton, Mishka, comes here for grooming, and for day care 3 days a week. I’m ashamed to admit that I don’t know too much about the place’s inner workings, but Mishka seems to love it — she bolts like crazy to get inside, and jumps all over the staff kissing them. There are 2 playrooms, one for big dogs and another for little ones, and they seem pretty closely supervised. Everyone working there is extremely nice and seems entirely competent. Their groomers are great, and take instruction very well. My only complaint would be that, when we pick Mishka up in the evening, they sometimes bring her out of a back room — where I expect she’s being crated. Still, I trust the staff here enough to plan to leave Mishka with them when I’m on vacation, and she came back from boarding healthy and cheerful. The staff even gave me updates when I called to check on her. The on-​site emergency vet is a big plus. I haven’t tried their training services, so I really can’t comment on their quality, but I do love that they give regular reports of Mishka’s behavior, mood, and health.

I adopted my dog from Biscuits and Bath and their services have made my life so much easier! I feel much better about being a new dog owner knowing that the wonderful staff is there for help and support. I’ve visited many B&B locations and Riverside is definitely the cleanest with the best staff!

I have taken my maltipoo to biscuits & bath since I brought her home from the breeder, and I am pretty satisfied with all the staff.
I am at work 9 to 6−7pm, so it is great that my puppy have a place to play with other dog while I work. She goes there 5 times a week, and she loves going to the daycare. Whenever she is near the area she gets all excited.
She also have her best friend at the day care and they post up pictures, and you can check out the pictures in your account.
Biscuits and bath did made a mistake once by not picking up my puppy for a pick up, but they explained the situation and the manager sincerely apologized and gave compensation for their mistake.
I do agree with past reviewer that the price is bit high, but it is super convenient that it is near my house. I also did private training with Allyssa who is at upper east side now, and patrick who is new to the riverside blvd location, and both of them were great to work with.
I recommend this place.

I have been a member here since January and my pug goes in for daycare three times a week. The staff is caring and attentive and love him almost as much as I do. They take great care of him and I feel comfortable knowing he is in their care.
I do take off one star because of the price, but I accept the price for the piece of mind of knowing he is in good hands.