Big City Management

Fazlur Khan
34 – 04 34 ave.
Astoria NY 11 106
Re: Slumlord credentials for Maria Alexiou
Dear Mr. Khan and Maria Alexiou
Below are many reasons why you are a slumlord
1. The apartment E3 has been plagued with a continuing stream of serious housing code violations since I have moved in four years ago– continuing infestation of bedbugs throughout the building as well as infestation of roaches and mice. Stove does not work properly. Harmful and odious gas smell comes from the radiators and walls. Holes in the floors and wall allow mice to travel to my apartment. The physical structure of the apartment is falling apart– ceilings are crack and floors are crooked. There has been no paint job in the apartment since I moved in. This is not a luxury apartment. I have spent allot of money to eradicate the infestations as well as doctor fees and medications due to allergies I got from living in the apartment.
2 I have kept the apartment in prime condition since I moved in with constant cleanings and aggressive extermination of rodents, roaches, and bed bugs. Many times I have cleaned the hallways to insure a clean smell in the building. I am an excellent tenant.
stop being a slumlord and obey NYC housing rules and laws
a tenant

THE WORST.
Incompetent, unhelpful, unprofessional!
Rude, and unhelpful, all they do is collect your rent and nothing else.
We were without hot water for a week, constantly calling them to get an update on when it would be fixed. They finally started listening when we made a complaint to HPD.

Yeah, wow. Staggering incompetence. I agree with the other reviews. When I moved into a building in Astoria last year (aided by a nice and helpful realtor), I expected to at least have bare minimum security. I expected some result when my neighbors or I had a serious problem that management is obligated to fix.
Oh, it’s illegal not to provide the tenant with a smoke detector? Apparently Big City Management doesn’t care.
As other reviewers have said, the people who work there (especially «George») are rude to the point of failing to make eye contact and pretending concerned resident doesn’t exist. They do not even do the bare minimum. Is it a crime to ask for a mailbox key? Is it a crime to request that the front door to your building be able to lock?
One time, after a million calls to them from various residents of my building, they finally came and «fixed» the lock to the front door. But then… UM WHAT? I went to the trouble of picking up the new key from them, and then spent money making a copy of it for my roommate. Only to realize that the lock didn’t even work and it was back to square one. PATHETIC.

THESE PEOPLE SHOULD ALL DIE !!! And i’m saying that the nicest way it could come out ;). I have NEVER in my life dealt with ANYTHING like this. I almost knocked the B*tch out that runs the place– Maria. Thank God my lawyer was there before I got arrested (and yes it got that UGLY, that I called my lawyer) but i’ll keep it simple. Fazlur Khan the landlord aka dirty hindu and should be shot. SLUMLORD is an understatement. Get ready to live with roaches & water bugs, leaking pipes, noises, FILTH and more FILTH. THEY WILL NEVER FIX A SINGLE THING FOR YOU!!! DO NOT GIVE THEM YOUR LAST MONTHS RENT. better yet TRASH THE PLACE WHEN YOU LEAVE !!! The only way you will be even for all the money you are going dish out to fix your own issues because they are not going to fix a single thing for you… Can you tell i’m angry? Just do your self a favor AND STAY FAR AWAY FROM THEM !!! (they dont even deserve the 1 star but i had no choice lol)

This is absolutely the worst management company there is. Mr. Kahn or however you spell his name hides behind Maria at the office and doesn’t have the nerve to actually deal with his tenants. I recently moved out before the end of my lease even though I was completely paid in full to the end and had left some last minute items behind which I told the super I would come back for and also to clean the apartment. I still had over a week on my lease. When I returned a few days later I found my apartment was left unlocked. When I asked the super, he told me the owner told him to leave it unlocked. About $ 200 worth of stuff was stolen from my apartment! Random small things that may not seem valuable but when added together is still costly for me to replace. When I contacted the management company to let them know that their negligence led to my apartment being looted, they flipped it around and told me that they will be withholding money from my security because they had to replace cabinets. Cabinets that were falling apart before I moved in. They also said no one remembers seeing the items that i claimed were stolen. DUH! of course they conveniently don’t remember seeing them. They are shady and sleazy and the epitome of slum lords. Don’t waste your money on them.
I had a broken window for over 6 months that they never bothered to fix. The heat is turned to a bare minimum in the winter time. The roof door bangs because they are too cheap to fix it. It rained INSIDE my apartment right through the window frame. The building is a sh*thole just like the owner and they have the nerve to raise the rents. Save your money or at least if you are going to spend it, give it to someone who treats their tenant with respect.
Like the other reviewer, my apartment also had a huge roach problem. I bought so much roach products from the moment I moved in. Then other tenants in my building reported beg bugs. I got so paranoid, i would spray toxic sprays just in case they came into my apartment.
Be smart, if you live there, learn from my mistake. don’t bother paying them the last months rent because you will never see your deposit.

This is truly the worst «management» company I’ve ever dealt with. They were awful to work with from the very beginning when we were trying to get our keys to the apartment that we signed and paid for. No one ever answers the phone, and there’s no answering service available. They tell you to call them before calling the super, but then they don’t answer their phone, and then the super tells you to call management… so nothing ever gets fixed. They require 60 days notice, which I’ve never came across even in new buildings in Manhattan. They farm out all of their openings to brokers, who post the apartment on Craigslist and then charge you a month’s rent as a fee (even though most do this anyways, this company works with a broker within their own office). And mostly, they are just horrible people to deal with if there ever is a problem (and heaven forbid you have a question).
Also, as mentioned in the previous post, they are raising the rent in most of their units. So beware.

I have lived in an apartment «managed» by them and I also found a HUGE roach problem when I moved in. 4 roach bombings later and after caulking all the cracks in the apartment I have managed to get it under control.
Besides that, they have never fixed anything in my apartment despite repeated requests. Now they are going to raise my rent $ 150/​month and despite my complaints they don’t seem to be backing down– they don’t even have an answering machine so it is no easy feat to get in touch with them! I think they can raise my rent that much legally because I have a preferential rate.
I would steer clear of them if you have a choice.