Best Western Plus Seaport Inn Downtown

We chose this hotel for the location, which was great. The first night it was so hot we couldn’t sleep (in February) and thermostat didn’t work. Maintenance came the following day to fix it and is still didn’t function properly so we asked for, and received another room (at an extra cost?) They made us move our own stuff when we returned and room wasn’t ready on time and was told, although it was now empty, it would be two hours because they need time to clean their rooms. When we finally settled, there was feces splattered all through the inside bowl of the toilet.
The new room was great, spacious and had a perfect view of Brooklyn Bridge.
Breakfast was very good in the morning, but then every single day (for a week) it was exactly the same with nothing different.
Our biggest complaint was the hotel staff. Very unfriendly — barely acknowledged you when you walked into the hotel. Our first night I asked for an extra pillow and was immediately answered with «no. We have none.» I thought this was strange and called a couple of hours later to, hopefully get someone different, which I did, and was answered with «ok. We will send it up.» Not impressed with the staff at all — I think they were all family.

Looking for a hotel around the area with a fair price? This is it. I had to stay in Manhattan due to the winter storm Jonas, considering I had to work all weekend. So yea, I looked around for hotels within the distance of the Verizon building downtown Manhattan. This place was the closest and best price. I ordered on
and got the last room. Felt so much better knowing that I was gonna sleep on a bed than on a desk at work. Lol. The total price that night on a weekend was around $ 86. Can’t go wrong at all.
As far as the hotel itself — I can’t give a full review cause the only night I stayed there was during the storm so most of the hotel amenities weren’t in use such as room service and stuff like that due to the fact that they were short staffed. Which is understandable.
The room —
Could not find a remote for the heater — So I had no heat for the night. Thank god it wasn’t that cold in the room. I didn’t worry about it to much.
Bathroom has the heat lamp light — love that for when you are coming out the shower you don’t have to feel cold.
Interior of the room was overall nice
Elevators are slow as hell.
Breakfast was served in the morning — nice small snacks the usual.
Free Wifi!
After the Free wifi I think its safe to say there isn’t much left to say — Lol.
Hey Stay at this hotel — well worth the price. I enjoyed it.

We made a spur of the moment decision to spend the weekend in NYC on Columbus Day. My husband made the reservation through travelocity and we got what I think was a really excellent deal on the room ($ 140 a night). Sweet.
The last time we did this we stayed at the Club Quarters which was AWFUL. We had to climb over the bed to get to the bathroom and step into the shower to close the bathroom door.
I kind of expected the worst and the concept of saving some money on a crap room was alright with me since I wasn’t there to enjoy a hotel, I was there to enjoy the city outside of the hotel.
Immediately upon arrival I was pleased to see the cute little lobby and was welcomed warmly by the staff. We checked in quickly and had a room on the 4^th floor. It was spacious, lovely, with an overlook onto Peck Slip instead of a view of the wall of another building (see Club Quarters above).
There was a couch, a fridge, a desk, a king bed instead of a sorry excuse for something between a queen and full, a nice TV… and a bathroom that I didn’t have to contort myself to get into. Hell yeah! I felt like I won the lottery and regretted that we’d only be hanging out here one night.
Peck slip and the surrounding area is super cute — I would think that this would be a super hot spot for outdoor concerts. The entire area is very nice. We were super pleased with the experience.
Things we didn’t dig:
1. All Carb Breakfast with some eggs. And hard boiled eggs are usually served cold, not steamed hot, so that was a bit on the gross side. I skipped breakfast.
2. Slowest elevators in the universe (but hey, it’s an old building in Manhattan so I happily took the stairs).
3. No one told us at the front desk to get our parking validated so we paid full price at the ICON parking garage (doh!) our fault really but make a note of it when you’re there… get your parking validated, friends!
4. The room doors need some sort of regulator on them to keep them from slamming every time they close. A slower-​downer device … we had neighbors that came and went over and over… I think to the room next to them… and it drove me nuts.
We will most likely be back. Even if we don’t score as good a rate on Travelocity. This was a great hotel.

My boyfriend and I stayed here one night and absolutely loved it. We stayed in room 603 and it had a view of the Manhattan bridge. It had gorgeous high ceilings and a whirlpool! The next morning we also had complimentary breakfast which was really good everything from eggs and sausage to waffles and cereal. Most of the staff was extremely friendly. I would definitely stay here again!

Super friendly staff, location is good, breakfast is bleak and not so good, we would bring our own yoghurt and fruit and eat in that room. The building is old, the location is good, however it is about a 7 – 10 min walk to the nearest Subway station. I have to say the staff at this property is a 5 out 5. The property itself a 3 out of 5 including location. Bed was comfortable, our room was a bit lopsided (sloped) but the building is very old (heritage??). I would stay here again if I needed to be in the Seaport area but it’s not my favourite area to stay in.
Internet worked great, fantastic service, OK breakfast and OK value.

Location was the best since it was quiet and not congested. Clean and quite quaint. Easy walk to South Seaport and transit. Ocean breeze also made hot days cooler. Front Desk was always courteous and helpful in recommending places to go and see. Free breakfasts were a plus! Would highly recommend it to friends.

I wasn’t expecting much from what I saw from the pictures but I was pleasantly surprised. The location is great, walking distance to FiDi, restaurants, and bars.
The lobby has a boutique charm to it… And the Front Desk staff, Douglas, is very friendly, warm, and informative of the area.
The rooms are spacious… Equipped with a fridge, free working wi-​fi, and lots of great channels to watch on the TV. I also appreciated that there were electrical sockets built into the lamps on the nightstands… Super genius.

We stayed here at this seaport hotel, as did many other bikers, for the 5 Boro Bike Tour, and could not be happier with the location, service, room, and value. The hotel staff are some of the friendliest I have encountered anywhere. The room had great beds (we slept like rocks) and a hot shower, not to mention an awesome view. We had dinner in Chinatown (best Chinese food EVER), although there are other restaurants and bars in the area, too. We even walked across the Brooklyn Bridge at sunset. What great memories! They let us check out and stored our bags while we biked. Free WiFi and validated parking. Strongly recommend this hotel.

We booked a room at this hotel … pretty much last minute. It seemed like a very good deal viewing it online and looked extremely welcoming ! We were curious about the location at the time because super storm sandy did hit the area… but arriving we realized we made a good choice ! The location was currently under construction but we didn’t have a problem with that at all. The hotel also had some construction done, and you could tell they weren’t finished but it still looked welcoming ! The view to Brooklyn and the view of lower manhattan was outstanding. Here are a few perks that I liked about the hotel: friendly staff, free wifi, close & cheap parking (there is a garage about a 5 minute walk away and it only cost us $ 40 for 2 nights), free breakfast, welcoming lobby, quick walk to uptown/​Brooklyn subways, and the hotel was pet friendly ($ 20 a day, compared to $ 40 plus a day at other hotels, who also want a ridiculous pet deposit) Also, we recommend a room on the 6^th or 7^th floor ! They have terraces with little tables and chairs. Perfect to just check out the views. Someone suggested we should request one of those rooms and we did the day we were checking in ! AND they also gave it to us ! We were surprised they had one available and that they would do that for us. (we had a nice view of the new freedom tower from our room on the 7^th floor!) We will probably stay here again on our next NYC trip.

Clean, nice staff– expensive for us out of town folks but we hear it is actually a cheaper rate than most for the area. Don’t expect it to be a 5 star hotel– but it is in walking distance to the ⁹⁄₁₁ memorial and several places to eat. Our cab driver didn’t know how to get here from the airport so be sure you have directions (though we might have just gotten the cab driver who didn’t know and it was a $ 50 ride!) Some other places to eat close by too. Free Wi-​Fi –ask at desk for password.

Despite the location being away from the action, the service was superb. The staff was very helpful and willing to make suggestions of restaurants/​places to go. I was not bothered by the fact that the location was remote. I would definitely go here again the next time I am in NYC.

If you’re visitng NYC for the first time, this isn’t a good choice for you because the location is away from the usual tourist sights and sounds. However, if you’re in NY a lot or from nearby, it’s a great choice because it’s away from the usual tourist sights and sounds! The rooms are much more spacious than most city hotels and the front desk much more helpful. I personally love the area across from South St Seaport because it feels like it’s been tucked into a different city (the st the hotel is on being called «slip» is a perfect way to describe it).
The room and bathroom were older but clean. As I said, on the larger side for a city. It had the first continental breakfast I’ve seen in a long time and although that wasn’t top-​of-​the-​line it completely sufficed. Bonus points for being right next to Grandma’s Kitchen! Of course, the rates are totally overblown but that’s about as good as you’re going to do in Manhattan unless you want to leave town with roaches in your bag.

My dissatisfaction with my stay stems mostly from the construction on the façade of the hotel that I was not aware of. I did check Unilocal,in which the Hotel Manager commented that construction would be completed by March, 2012. My stay was in April, and it was not finished. When I first checked in, the sofa bed in my room had not been made up. I went down to let Douglas know. He was helpful, and took me to another room, which hadn’t been cleaned at all. There were towels on the floor and the beds were not changed. He finally got me to a room that was clean after that, but it was the 3^rd room that we looked at. It was late when we checked in, so I didn’t look out the window. In the morning when I did peer out to see the view, I was shocked to see that there was scaffolding right outside the window, and it was all sealed up. The scaffolding was sealed in with some kind of white covering, so all we could see was the scaffolding and what looked like a white sheet. We could not even see the street at all because our window was totally covered. They are also doing construction on the street there, building a new plaza area. I know the hotel cannot control this, but they should make a note on their website that there is construction, so people know what they are booking. In addition, they should offer a discount on these rooms, whose windows are covered up. Two nights later, there was a loud banging sound outside. It was continuous & lasted until after midnight. The front desk person said that it was something with the electrical box underground and that the Fire Department was outside taking care of it. Again, I could not see out the window because it was covered up, so I cannot confirm this. I should clarify that I stayed 5 nights, but had made two separate reservations. On the 4^th morning I was there, we were awoken by a man banging on the building right outside our window. It was startling and scared my daughter very much. I finally went downstairs to complain. The front desk lady was very nice and helpful, and moved me to another room. I asked for a discount because of all the inconveniences. She said they could offer me a half night off the fee. I told them they should really give me two nights complimentary or 50% off the room rate, because it is crazy to be in a room whose window is sealed up and because of all the construction. They ended up giving me one night free. I checked out early. Before I checked out, on the last night I was there, they put me in a big room with high ceilings and a decent view. But I need to say that when the air came on, the noise was so loud that I thought my daughter had turned on the whirlpool in the bathroom. She did not, and it was actually the heating and cooling system. All in all, we seriously did not sleep later than 8 am on any day we were there because of the street and hotel construction. The last night we were there, I had to turn the air system totally off because it was so noisy when it came on that it woke us up every half hour. My other complaint is about the breakfast area. The choices of food were ok, but the juice was watered down so much that it didn’t taste like juice anymore. It was also so crowded that you could not get a table at which to eat. I was traveling with my young daughter, so this was especially difficult for us. After the first morning, I just brought breakfast back to the room for us to eat. The toasters (there were two) did not work to toast bread. Out of eight slots that you could use, only two of them toasted. Also, I do have to say that the hot food looked really gross. At one point, I saw the breakfast room staff person using a potato masher to make the powdered eggs, which was very unsightly. The sausages were covered with a strange looking powder. I did not eat any of these hot items, which were the same items all five mornings that I was there. However, the breakfast is free, so I really don’t see complaining about it at all. There was a waffle maker that made tasty waffles, and the scones and pastries were very good. The tea selection was good, and they had milk & hot chocolate for the kids. There was also a little fridge with yogurts & cream cheese for the bagels. The biggest complaint about the Breakfast area is that it cannot accomodate the number of guests at the hotel.
All in all, when the construction is complete, I would stay here again. The staff was very nice and always professional, and the location was very convenient for my needs. However, the current construction is totally unsatisfactory. I found comparable rates at other similar and higher brand hotels.

An older hotel smack in the middle of Southport, at the base of the Brooklyn Bridge. Extremely convenient being a short walk to Pearl or Water Streets which are chock full of restaurants, stores and businesses. But you are in a quiet area, away from the crowds and noise of people and traffic.
My king room was OK with room to move around the bed. Small desk, regular TV, free Wi-​Fi, a small closet and a surprisingly larger than expected bathroom being the largest hunk of the room. Furniture was not new or modern, but was not too worn or seedy.
The bed was comfy and there were at least 5 pillows a varying densities.
Breakfast of mostly carbohydrates is served from 7am and I missed most all of them so could only see what was being set up when I left for work.
Front desk staff very friendly and helpful. This is not a pretentious place at all. Just a reasonably priced, clean well-​managed place to stay amid the mild chaos of New York City.

I love this place. I stay here a few nights several times a year and am never disappointed. It is close to everything near the seaport and Brooklyn Bridge. Great bars and restaurants all around. Friendly staff and very clean rooms. I had a great breakfast of yogurt, oatmeal and fresh fruit with decent coffee. I usually use mass transportation, but if I have a car, there is a garage associated with the hotel and it is only $ 20 for 24 hours. My dream is to take the nearby water ferry to Yankee Stadium someday.

I stayed here for work. I have no idea who much it cost a night.
The room was a little on the small side, but it’s a small hotel overall so I can overlook that. The place was clean and the location was ok if you want to be in lower Manhattan/​Seaport. There are a lot of restuarants around, but some seemed kind of expensive for what they are, probably because this is a touristy area.
The continental breakfast was by far one of the worst ever, but then continental breakfasts aren’t known for being great anyway.

I stay here when I’m in town for work, so my review might be biased, being that work pays for it…
First off, the location is pretty dead. The rooms are EXPENSIVE, and not just NYC expensive, but they are EXPENSIVE considering that its a Best Western in a dead part of town.
While the rooms are clean, and the staff is courteous, this isn’t the coolest place to stay. If you can get a good deal as far as price, it might be worth it. When I stayed here last, our group rate was $ 400/night…for a crappy room in a crappy area.
Eh, I would stay elsewhere.