Gild Hall

Nice staff. Nice bathroom. Didn’t like the black rug.

When I look for a hotel, I tend to focus mainly on neighborhood, design, cleanliness, and somewhat of an «it» factor. I try to stay away from chain spots because a hotel is supposed to feel a little indulgent, am I right? Well after my stay at Gild Hall, I can now list it as one of my favorites.
I came here for a little getaway weekend and was able to check in right away. Also, they offered a free glass of presecco at the concierge desk, which was a nice touch.
The rooms are great — good size for a New York hotel, and the bathroom is roomy. Usually city hotels are either sexy on the outside and small and a tad grimy on the interior. But Gild Hall had the best of both worlds. The design was sexy and modern, and I felt it complimented the neighborhood nicely. It’s downtown in the Financial District, so it had that masculine feel (dark colors, wood, and rich leather) with feminine accents (subtle lighting, modern interior design and photography). Also, the bed is big and super comfortable. Bonus!
We ordered room service on Sunday morning and received it in about 20 minutes. It was pretty good, on par with something we’d find at a brunch spot around the way, but just a tad more expensive (eek!). We expected that though, so that wasn’t a surprise.
All in all, Gild Hall was an amazing stay. I would recommend it to anyone looking for a sexy boutique hotel in the city.

Gild Hall is GREAT!
The staff is very pleasant and helpful. The rooms are nice.
Gild Hall is located in a very quiet easy to get to neighborhood.
The only negative is that it is a bit hard to find the first time. After getting there the first time, you will know where you are and this won’t be a problem anymore.

For a 4.5 star hotel, and a Thompson Hotel at that, they are falling drastically short on customer service. The Prosecco glass upon arrival was a nice touch, but that is where the positive ends. When we got into the room we noticed a very heavy cigarette smoke smell. I was firstly worried that we would be charged for smoking in the room so we decided to tell the front desk. It was everywhere, in the bathroom, in the towels, sheets and the blanket. When leaving for dinner, I spoke with the front desk and his reaction was «Can I go to your room to see?» Well, I suppose, but that’s strange. If I say it smells, then it does. After coming back he had said he sprayed deodorizer and that it was ‘all better’. I realized that night when taking a shower that it was coming from the vent in the shower. I called downstairs again and we were told that we would be moved the next day. Next day comes around and we were promised an ‘upgrade’ and to the 14^th floor but just 5 minutes later we were told that we would be on the 18^th floor. While being escorted to our new room, the bellman informed me that the cigarette smoke is from the neighbors and it was a well known problem. WHY did the front desk request to go to my room to smell said aroma? Why not just move us? Unfortunately, when we walked in it was the exact same room. No upgrade because they evidently didn’t have one to give. If you’re not a cigarette smoke connoisseur then I would definitely request to not be on the 4^th floor.

This place took such good care of us! It was my boyfriend’s birthday so I called ahead to upgrade our room as a surprised. Receptionist was so helpful and said she would put us in a suite at no extra charge and even send up a bottle of champagne to celebrate! When we checked in, she had put us in the penthouse! Talk about a surprise.
Every member of the staff was helpful, kind, and prompt. The room was well furnished, clean, and most importantly quite.
Some downsides: the pillows were awful, the AC wasn’t working too great, and it wasn’t the easiest to find.
Overall, a great place and I intend to revisit it or other Thompson hotels.

I travel a lot and will admit to being a very picky guest. The Gild is a boutique hotel and it has certain quaint qualities that I appreciate like the décor, location, nice bath products and hipness are all spot on.
During my last stay, I got to my room quickly unpacked and I went for a run in gym. Calling it a gym is an overstatement but hey it has a treadmill, so it worked for me. When I got back to my room to take a shower I see that the bathtub was clogged… errrr. So I had to call housekeeping for the engineer. Unfortunately, they don’t have a robe in the room so I had to put on jeans and a tee while all sweaty, ugh. In all fairness he was in my room with the tub unclogged in 5 mins.
Finally showered and ready for bed… uh, why isn’t there a bed sheet between the comforter and mattress sheet? Called housekeeping for a bed sheet. And yes within 5 mins I was all set.
I would really like to suggest to them to tone down the overwhelming perfumed/​deodorized hallways (it’s extremely strong) but I don’t have the courage because of how lovely they treated me…
I’m picky. But overall the Gild was very accommodating! Hence the 3 stars in lieu of 2.

Stayed in this hotel for a business meeting. This is a quaint, boutique type hotel. Overall, hotel was good, not great but I will say my perspective comes from that of a business traveler. I like boutique hotels but I believe a hotel must meet minimum service requirements and then my secondary judgement is the uniqueness of the hotel. My stay was 2 nights:
That said, I want to give a quick list of pros and cons:
Cons:
— One elevator was broken 1.5 days of my stay
— there was only one working ice maker in the entire building, 14^th floor. All other ice makers were broken (per signs on «ice machine» doors)
— Furniture and overall bedroom area was warm (i.e. — carpet, furniture bedding)
— There were only two accessible wall outlets; on top of an below the desk under the tv at the foot of the bed (there were no accessible outlets or plugs near the nightstand)
— Fitness center — there are 3 located in the mechanical closets behind the elevator shafts on 3 floors. Equipment consisted of treadmill, elliptical/​arc trainer, free bench, exercise ball (small) and Dumbbells up to 25 lbs (there was no place to put the free bench to be able to truly use it or any sort of press or arms to the side activities.
— Bedroom had more dust in corners and crevasses than I have seen In a hotel in a while; to the hotels credit all furniture is black… This hard to clean.
— Rooms were dark overall; little outside light and no bright reading light in the room
— Bellman staff were non– existent
— had trouble finding the main entrance at first as it is essentially in an alley
Pros:
— Lobby area was very unique and a cool atmosphere
— Desk staff was very friendly and helpful!
— Hallways smell like a manly, musky cologne which was cool; gave you a sophisticated and regal feel
— bathroom was very nice; many complained about the glazed glass, I see their point but on the flip side the rooms are very dark thus the bathrooms provided the brightest light in the room and thus outside of «bedtime» was left on most of the time
— huge TVs in room
— Bed was comfortable and sheets crisp
— they provided a Dollar Shave Club Razor with a $ 10 gift card, and 4 cartridges in the room; at a cost of $ 12… This is a good deal and unique.
— fitness– there is a UFC training center and Crunch fitness right across the street they are $ 12 and $ 15 respectively which wasn’t bad and based upon hotel fitness area, well with the cost
— Location was great– there was a grocery store around the corner, very near Brooklyn bridge, ⁹⁄₁₁ Memorial, NY Stock Exchange, Battery Park, Ferry to Statue of Liberty, Governors Island; not to far of a subway or cab ride from SOHO, Chinatown, Laguardia…
Overall, a fair boutique hotel but due to many broken items, warn facilities, and lack of some «basic» hotel services I had to downgrade the hotel. However, it was not a bad experience by any means.

This is a great little hotel in the Financial District.
I was here on business, and had my room paid for, so I can’t comment on the pricing or whether it’s reasonable.
I was greeted by a pleasant concierge who quickly checked me in and offered me a glass of prosecco, which was much appreciated after long train and cab rides. The only annoying thing is the way the elevators operate – you have to swipe your keycard to go up to the guest floors, and I couldn’t get it to work during my whole stay.
The rooms are extremely nice – the leather headboard is luxurious and funky, the bathroom was small but nice and very clean, and the décor is really unique. I ordered room service, which was prompt, hot, and delicious – the restaurant in the hotel, Felice, is quite good.
There is a bar up the stairs, and the ambience and décor of the bar and the lobby is almost ski-​lodge-​esque.
When I checked out to go to an interview, the concierge held my bags for a few hours and was polite and friendly when I returned to get them.
Overall, a great stay at great hotel. Couldn’t have been happier.

Bed was amazing, service ranged from good to great. The bathroom wall being transparent could definitely be a problem if light wakes you up easily, and there were a few things that should have been upgraded/​fixed (sliding doors not sliding properly, top of the desk starting to peel, etc). Overall, a very good experience and a decent value.

Great place to stay! Nice but not over the top. Eclectic and modern. My wife and I had champagne waiting for us because it was our one year anniversary. Terrific touch and highly recommend. The bar does close a little early.

This quaint boutique hotel is located in chic part of the financial district. You can find great discounts on rooms here but they are hard to fine and prices change almost every week. But the rooms are beautiful with their high ceilings, large beds and modern décor.
You feel quite safe in the building since you need a key to even access the elevator. You don’t have to go far for a drink; there is a bar located in the lobby of the building. Though the bartender wasn’t friendly I managed to make it a good one drink and visit another bar close by – but you can’t beat the convenience.
Even the rooms have a mini bar and a Smart Tv if you want to just hang around the hotel.

This place is amazing… The staff was fantastic and beyond friendly. Willing to go that extra mile at all times. I read one review that complained about the bathroom door being «see through». Yes, it was slightly, but if you are there with your spouse or partner, it shouldn’t bother you one bit. If it does, then you probably have other issues that you should attend to! The room was beautiful and clean, and the bed very comfortable. The bar area was very cool and eclectic. The adjoining restaurant, not associated with the hotel, was incredible. The breakfast was delicious.
It was my wife’s birthday, and there was a complimentary bottle of wine waiting for us after we returned from dinner… Nice touch!
Everything about this place was perfect. We will be back!

For a Thompson property it’s well below average and a middling hotel in NYC. Unfortunate location in alley way, tired look inside and out. Clean, decent size rooms and friendly staff. The lobby bar is the best part of the property. Great cocktails.

I stayed at Gild Hall on my third trip to NYC ever, the first two I was in my early 20s and finishing up and just out of college (read: broke), so I either stayed with friends of friends or in rather shady rent-​a-​rooms. This was my first genuine New York hotel experience, thanks to a fabulous Expedia package, and I could not have been more pleased.
The lobby smells wonderful and is super cozy. The staff is impeccably nice. Felice restaurant is adorable (I had dinner their my first night, props to the cute, very nice bartender who put any nerves I had about dining alone in New York by myself to rest!) The rooms are great and don’t make you feel like you’re in another cookie cutter hotel.
But here is the best part, when they found out I was there for my birthday they not only upgraded my room, but on the night of my actual birthday I came back to a yummy dessert and bottle of champagne. Absolutely FANTASTIC.
I will stay here again in a heartbeat!

Hands down, Gild Hall was the coolest hotel we’ve ever stayed in. We recently took a weekend trip to New York for my 30^th birthday and my wife surprise-​planned a stay in the Lower East side, spending a night at Gild Hall.
By the minute we walked through the front door I quickly realized this wasn’t going to be a zen, spa-​like retreat. More so, Gild Hall is a sweet little wine/​whiskey spot with awesome décor, friendly and helpful staff, great food and if that wasn’t enough, it’s a top-​notch hotel.
About an hour after check-​in we had a knock on the door. Much to my surprise, a member of the room service staff brought up a cake, with matches to light the candle, and a bottle of champagne on ice with two glasses. How cool was that? They also gave us celebratory cocktails on the house at the hotel bar. The gestures absolutely made my 30^th that much more celebratory!
We had room service for both dinner and breakfast the next day. The food and service did not disappoint. Go for the brisket burger!
I can’t stress enough how nice this place was. We will absolutely stay again!

I’ve stayed here twice, it seems to be my go to for girls nights. It’s one of my favorite hotels in NYC. The service is always amazing, from the door men to the front desk to the maid service. It’s hidden away in the Financial District (all the way downtown Manhattan… at that south tip area. for those that may not know.) that’s personally why I like it. It’ll be great for the person that works down on Wall Street, but if you want the full Times Square experience, this may not be for you.
The room is spacious and comfortable.
When you walk in you almost get the Abercrombie vibe cause there’s a intense masculine scent wafting through the vents, but it’s adds to it’s charm and is certainly not a deal breaker. Elevators are a smidge slow, so if you want to ride to the future in a crazy fast elevator you may not like it.
But if you want great service, spacious room, comfortable bed and good shower you’ll enjoy this hotel.
The restaurant/​bar is great and also provides amazing service.

Stayed at Gild Hall for a wedding earlier this month and had a fabulous experience. The service at the hotel was impeccable. My boyfriend and I arrived early to ensure we arrived prior to the weddings rehearsal dinner. We were concerned about storing our luggage prior to the event that evening and wanted to change our attire. Even though our arrival was well before their check-​in time they accommodated us and only had us wait 15min for a room. You can always tell the quality for a hotel by their service and cleanness. The front desk always answered the phone promptly and even went to hail a cab in the 30 degree weather if you needed one. Since, they didn’t have a taxi area directly outside this meant that the attend went down the block to get one for you.
The rooms were also clean, spacious, and newly renovated. The hotel had amenities like gyms on three floors and free internet. I really enjoyed my experience here and would definitely considered it during a future NYC visit.

Had a good stay while visiting the sites of NYC. It was nestled in the Financial District and near some good restaurants and sites.
The employees were nice and accommodating. The room décor was different than I am used to so it was nice and refreshing.
Something happened to my husband. He woke up one morning with bites and bruise like area on his abs. The hotel was alerted and they asked him if he wanted to change rooms. Had one more night so he didn’t change rooms. I am surprised they didn’t come in and check for any bugs.

We have stayed there first time at the end of August as a family. It was perfect decision to book a room there. It is in the heart of lower Manhattan. Very safe and fun area. Everything just few blocks away. FED, City Hall, subway stations and delicious Restaurants. Building is very well decorated, rooms are spacious and staff very kind and helpfull. You can book a room for business or romantic Trips. It worth every penny.
We Will surely Will stay there again and again.

GREAT room, TERRIBLE bathroom. This would be a great hotel for you if you’re traveling ALONE. The bathroom is terribly designed, and the entrance wall is made entirely of glass. There’s supposed to be a «blurring effect» so you can’t see what’s going on inside, but trust me, YOU CAN SEE EVERYTHING.
Yo, a lady needs privacy in a restroom – we have some pretty bizarre rituals to perform in there (which leads me to believe that this bathroom was designed by a man). What’s worse is that the toilet is closest to the door, so if you want to see your husband droppin’ a deuce three feet from your side of the bed, then this is the room for you! You can also see him get out of the shower and shave at the sink – really, nothing is off limits.
My last complaint about the bathroom is the plumbing to the sink. I could only get icy cold water or scalding hot lava. I stood there for 5 minutes adjusting the handles trying to brew the perfect concoction of warmth with the precision of a mad scientist – to no avail. The shower plumbing was fine though.
Overall I’d give it 3.5 stars if I could – the customer service/​staff was impeccable, the room was very clean, and the bedding/​sheets were comfortable (however the mattress was pretty stiff). The restaurant/​room service is pretty expensive but delicious and worth a try and I appreciated the decent-​sized flat screen TV in the room. I just can’t get over the ridiculous bathroom…