BEST-KEPT Cleaning Services

punctual (early) good work, personable workers, brought own cleaning supplies beyond broom, mop, etc they require you to provide
do i even mention website inaccuracies anymore? seems to be the norm EVERYWHERE, i just don’t see the point if you have to call back and reschedule by phone the old fashioned way anyway
and didn’t appreciate they sent 2 workers for such a minimal job, as it doubled cost of tip
first time i used a service, but from all the horror stories out there, i’d say they got the job done well at the best price i could find

My crib was a wreck!!! I had friends coming in town for the weekend and my work schedule didn’t allot the time needed to clean the place. Soooo… I ordered a cleaning on Thursday night, the cleaners arrived promptly at 8am Friday morning and thoroughly cleaned my place! Bathroom shined as did the kitchen and dishes. My friends complemented me on how clean my place was and wondered how I found time to keep such a tidy place. I will definitely use this service again.

I moved into my place about 2 years ago and since then I’ve been working non-​stop on one project or another; remodeling the bathroom, fixing up the closet, sanding/​scraping/​painting various areas around the apartment, etc… Needless to say, as the place shaped up, the dust and dirt began to build up and cleaning is not my strongpoint, so I decided to give Best Kept a try. The online ordering process was simple and streamlined; the girls that showed up were prompt and courteous. I felt comfortable enough with the girls that I left my place and returned a few hours later when the job was complete. To my surprise, the place was not just clean BUT incredibly clean. The girls did a fantastic job! After a thorough inspection of my place it became apparent that these girls were very meticulous because they cleaned places I would never have thought to clean. I am very happy with the work that was done, and sitting here in my place right now, it feels like a brand new apartment. I originally thought this would be a one time cleaning, but looking around my place, I think I might need a cleaning like this a few times a year. I would highly recommend Best Kept Cleaning to others who are looking for a good cleaning service.

I will say that these ladies were PUNC TU AL which was great. They were actually a few minutes early. They were very nice and friendly and got started right away.
Buuuut… I paid for a spring cleaning and I certainly did not get that. Spring cleaning was to include the emptying of cabinets fridges etc… These ladies got around to only surface work (washing dishes, cleaning the tub and sink, mopping, folding clothes) that was pretty much it. I don’t think they moved slow… I just dont think that 3 hrs was enough time alotted for a «Spring Cleaning». I truly wanted a meticulous team and they just weren’t it. They didn’t put things back in their place. The folding was like that of a 5yr old just learning to do chores and the dishwashing… Lawd… Might has well just left them dirty. Overall, my place «looked» neat but that’s not what I paid for. I paid for a cleaning. won’t be using them again.

I have used this service on a few occasions when I lived uptown, but this was my first occasion using them in my apartment downtown. It had been a while since this place got a thorough cleaning, so it was time to bring in some professionals.
It was easy enough to set up an appointment via their website. You can pay via Paypal. When I had used them previously, they did not charge extra for cleaning the refrigerator or for me having two pets in the house. Now, it is $ 10 extra for the refrigerator and $ 15 per dog. I just arranged it so that my dogs would be gone to their grooming appointments during the time the cleaning service would be in the apartment. I paid the extra $ 10 to have the refrigerator cleaned and oh, they also charge an extra $ 10 to do dishes which they did not charge extra for in the past. I have a dishwasher, so I just made sure the dishes were clean and that the sink was clear.
Anyway, the ladies arrived on time. They did not bring any cleaning supplies (even though they do give you an option to have them bring their cleaning supplies on their website form). You must have a mop, broom and bucket for them to use. They did not bring gloves or any other cleaning supplies. Good thing, I do have my own stash as well as sponges and rags for them to use.
We left them to their work. Oh and before I left, I had to sign some sort of time sheet and which had a spot where you rate the service… this has to either be filled out BEFORE they complete the cleaning or after but in front of the cleaning lady. No. I just left that part blank. Plus, since I was leaving the apartment and not going to be back before they were done, there is no way for me to know how long they were actually in the apartment. The agreed upon price for 4 hours of cleaning is $ 80 plus tax and then the extra $ 10 for cleaning the refrigerator out. That came out to approximately $ 97.
I came back later on to an apartment that was definitely cleaner than the way I left it. They did an all right job, but the floor was not as shiny as I expected it, I still saw a couple of smudges that I had to get out myself on the wood floors. Also, they did a half ass job on the dusting as well. There’s still quite a bit of dust left on the the entertainment center. The worst part was the refrigerator. How is it that the refrigerator had a putrid odor coming from it after it had supposedly been cleaned? It did not smell at all before I left, how is it that it smelled after? We investigated closely and found that some rotting food was left in there and they did not wipe down or clean the refrigerator thoroughly. I had to do that myself AND I paid extra for that! Not good.
Overall, they did an all right job, the bathroom was cleaned well and so was the bedroom. I wasn’t impressed though and will probably just try out the cleaning service my building recommends for the next time.