Ben & Jerry’s

Reading some of these reviews makes me dizzy. Have some of you guys never been to a Ben & Jerry’s before? Yes, it is a bit overpriced. Yes, some ice cream shop employees are oddly enough unhappy with their life decision to sell ice cream. No, they’re not holding a special place for you on line on Free Cone Day. Life gets harder than this guys. I have no issue with someone rating this whatever they want, but some of the complaints here are petty. It’s an ice cream chain place. Step it up.
I’ve been ordered to go here a few times, and every time my experience has been the same. The service is friendly enough and they really do try and pack the ice cream into the small cups. Even so, I’ve found it a bit pricey until I dig in. As long as you’re trying the more unique combos, Ben & Jerry’s ends up being worth it. Maybe not everyday, but at least the once-​in-​a-​blue-​moon times that I have it. Now go get some Cherry Garcia and STFU.

What?! Who is giving Ben & Jerry’s such low reviews? Something must be done. As one of only two Ben and Jerry’ses in NYC, this is a very special place. It has the standards you can only get in scoop shops, such as my favorite, Coffee Coffee Buzz Buzz Buzz! It is open until MIDNIGHT I think every night (which is amazing for the Upper West Side) and the same kind characters work there year after year, which gives it the feel of a small town scoop shop. They are also good and friendly with special order birthday cakes. I have even worked with them on very large orders for corporate events and they were very accommodating and professional. The shop is small compared to some but they keep it clean and there is always a nice place to sit. I’m lucky to live a few blocks away!

Today is Free Cone day. During my lunch break from work, I decided to check out all of the commotion outside. After having my supervisor tell me that everyone outside was waiting for a free cone, I decided to stand on line and get my own.
A woman outside started giving out slips that listed the flavors of ice cream you were able to get for free. With chocolate chip cookie dough being my favorite, I already knew which I wanted to get. I ended up with chocolate chip cookie dough on a waffle cone. It’s one scoop but it is just enough. I also have pint of their ice cream in the freezer at home so this was a little treat for me.
I was also give free coupons. I really recommend you stop here for their ice cream today and if you can’t, well try for a smoothie or milkshake and I’m sure you’ll love B&J afterwards.
The line does go quickly as well.

$ 4.35 for a single, not very generous, scoop of watery, gritty ice cream on a sugar cone? Seriously? I see why this place is usually empty. I could buy a half gallon of premium ice cream for that. I know how outrageous commercial leases are in Manhattan, but come on. If you can’t find a way to sell a scoop of good ice cream for a reasonable price here, don’t do business here. This particular store has too few flavors, mostly bad ones, and they don’t seem to change. It isn’t overly clean, and the staff isn’t exactly enthusiastic. Not that I blame them. No doubt they make minimum wage, which a dog couldn’t live on. It’s a sad place.

Who doesn’t love Ben and Jerry’s?! Always coming out with a new kooky flavor. Dazzling us with their bold choices and brightening our lives with a cup, cone, or sundae. The recently came out with Salted-​Caramel Brownie Ale, which is even more scrumptious than it sounds. You can grab three pints for $ 14, a kid cup/​cone for $ 4 and adult cups/​cones starting at $ 5 and change.
Not much to say on this little creamery, except that Ben and Jerry are the ice cream gods I most often worship. It’s nice to have a storefront so that if I want less than a pint, or multiple flavors in one cup, I can have that without eating an entire pint.
I haven’t experienced any of the negative attitudes of servers here and probably wouldn’t care all that much. I’m here for Ben and Jerry, not for the changing faces in this location that hand me my ice cream. Generally, if you’re not a jerk, I find the employees to be very eager to help, and quite nice– Go figure.

Used to come here all the time for their 3 pints for $ 12 deal. But then they increased to $ 14 and oatmeal cookie chunk was canceled.
Although I love the brand, it doesn’t seem worth it to shop here for pints. Every few months, Associated sells the same pints for $ 3 – 3.50…
Hope you return to competitive pricing and hope oatmeal cookie chunk comes back!

Not sure if I visited this location three times the week after I graduated college because I was happy, I was sad, or Ben and Jerry’s milkshakes are just too damn addictive. I very much appreciate that they offer to make milkshakes with skim milk, which I find is kinder to my dairy sensitivity than whole milk. I suppose the fact that I indulged in three Ben and Jerry’s milkshakes over the span of five days while battling low-​level lactose intolerance is just about all I need to say to validate my four star review. Honestly, it’s worth it.

I was so happy with the service here on a Saturday afternoon when they were at their busiest. Way to go, management! Plus, the coconut seven layer bar is just the best flavor ever. Two thumbs up!

I was really unsatisfied with the size of what I got for the amount I paid:(The ice cream was good but there wasn’t the whipped cream was kinda soupy and warm. I feel like I would have a better bang for my buck if I got the pint!
Also the service was okay. The people there just seemed that friendly.

The ice cream was old and mealy as was the hot fudge. But that was not even the worst of it. I took a bit and I found a piece of plastic. Lastly, they ran out of to go sundae cups with lids. So they took 2 dishes and taped them together. Will never go here again!

Of course I like B & J ice cream. And I am glad that they open until midnight, so you can make a late night ice cream run. My friends and I went there one night around 11:20. The staff was rude and impatient. My friend was wondering where the strawberry ice cream was because she did not see even slight pink color in any of the product and neither any tiny strawberry pieces (just use your common sense my friend). The staff came and said, with an impatient face, «It’s right there! We don’t use any artificial flavor; it’s Not what you’d Imagine.» But seriously, your strawberry ice cream looks like Vanilla. And did we go there to get educated about what strawberry ice should look like? Seriously?! In addition, no artificial color is good, but it does not mean no artificial flavor. And I don’t believe you should say no artificial color in general, maybe just THE strawberry ice cream. I mean think about all the other flavors. Anybody? Oh the table was very dirty also. Unhappy experience!

Ben and Jerry’s~~my favorite ice cream!
One of the great things about living down the street from this place is the exceptional service. There is one guy there who really does a great job and is always very respectful to everyone I see. His name is Gus, bald headed guy and kind of strong looking. So if you see him at B&J’s please applaud him for his hard work! Thanks Gus, you’re a great example of customer service! I don’t understand the previous
reviews, maybe it’s the customers giving the servers a hard time… in reality, the customer ISNT always right.
This Ben and Jerry’s, although small, has a pretty good selection and a large menu. One particular highlight is there 3 pint special which beats pretty much every deal along broadway in a mile radius. My only wish is that there was more table space, but other than that, I enjoy coming here all year round for my ice cream fix.

The staff are unfriendly as many others have noted.
The store has an bad vibe. For example, the freezer that holds the pre-​packed pints doesn’t work properly and the staff know it. One staff member told us to close the door quickly. They sold ice cream that was not kept at the right temperate and that we discovered was mushy when we got home to have dessert. Unfortunately, it’s that kind of store.
Love Ben and Jerry’s but this store is hurting their brand.

It’s Ben & Jerry’s so it’s exactly like you’d expect it to be. Staff is friendly, the ice cream is good and the prices are high. The pre packaged ice cream isn’t even cheaper than you can get it at area stores so really the only advantage to buying it here is that they have more flavors. None the less, the ice cream is good and the staff is friendly so it’s nice for a treat once in a while. I just wish the prices were a little lower.

Just terrible service here. After walking down with our email coupon, my wife and I were told by the manager that she wouldn’t honor our coupon because we didn’t print it out. Never mind that the coupon has a scannable bar code or membership number she could have easily taken down. Worse, the coupon said nothing about needing to print it, while she kept on insisting it did. Then she blew us off without an apology.
There’s plenty of ice cream options in the area. Even if you are a fan of Ben and Jerry’s good works, as we are, don’t waste your time with this location.

thank you for the free ice cream!!!
ben and jerry you rock!!!
yum!

It’s a Ben and Jerry’s retail store. You can try all kinds of flavors and I really recommend that you do as the price of a single kids size cone is quite expensive, and you need to make it worth your while. Other than that, it’s the creepiest ice cream store I’ve ever been to, and I wouldn’t bring a kid here for happy fun ice cream time. While the store is decorated to Ben and Jerry’s franchise code, the people who work here are brusque and bodega-​like. No small talk or baby talk for the little ones. The pre packed pints are padlocked into the freezer. Moreover, when I got my credit card statement, it showed up as «SHEVA BEN YAHUDA».
Just weird and a bit expensive, and the ice cream being good does not make up for it.

The last few Ben & Jerry’s in NYC, this place is the BOMB. I love ice cream and I ABSOLUTELY love this place. Yum.

I ordered the brownie sundae with the seven layered coconut ice cream. The best part of the entire sundae was the walnuts on top. The presentation was disappointing. He put a lazy scoop of ice cream on top that melted far too fast. The brownie itself was boring, hard and cold… yikes. If it hadn’t had cost me $ 7 I would have thrown it away. I think a bowl of whipped cream and walnuts would have pleased me more. The location isn’t very pleasant and I’m surprised this location is even surviving. Definitely needs some work to earn some more satisfaction and stars from me =/

Yeah, I could buy a pint of Phish Food for about the same price as two scoops in a cup, but until Ben and Jerry think it’s a good idea to FINALLY put Seven Layer Coconut Bar into pint sizes instead of having it be «store only», I’ll have to visit there when my craving strikes.
It’s at a nice centralized location, right on Broadway and right off of the 1 Train at 103^rd. A few tables, good rock on the radio, and a well-​functioning air conditioner make for a decent cream-​drenched, cholesterol-​laden, post-​dinner dessert experience.