Bellmarc Realty, Inc

Don’t walk RUN AWAY! Agent Staci Reed is probably the worst RE Agent in NYC! She doesn’t care about Renters, all she cares about is, making her commission & closing a deal fast! Her lack of integrity, sincerity & good faith towards her client could fill the East River & Hudson River. Her tactless insensitivity towards people mixed with her social ineptitude caused myself and others shock & disgust that someone could be so frivolously incompetent. Her self serving lack of any personality should find another profession; perhaps a farm worker or sanitation worker where she doesn’t interact with people might be a better fit. I have dealt with many RE Agents through the years & no one was as pathetic as her. Belmarc should be aware that they have a Piranha in their group with her worthless exclusives!

I confirmed an appointment with Manty for 2pm and texted her one hour before to confirm a second time. She was not there when I arrived, nor was she there at 2:30, after I waited half an hour for her. When I went out to see apartments with a different agent, the agent couldn’t get in to 2 of the 3 apartments we went to see, which was embarrassing. The third apartment was one I had already visited. I have searched for apartments with several agencies in NYC and never have I encountered an operation as unprofessional as what I experienced today at Bellmarc– not even close.
Here’s what you can do to fix this:
0) Have brokers meet clients *at the apartment.* Going to the office at all is a huge waste of time. With other brokers I express my preferences over the phone a day or two in advance and meet them at the first apartment, if and only if they’re sure they have access.
1) Ensure that brokers arrive *on time* OR, at the very least, inform their clients via text when they’re running late. Manty did neither of these things.
2) Inform clients before-​hand that apartments may not be viewable. This was a surprise and very unprofessional but I would have been OK with it if I were adequately warned of the possibility. You could also fix this problem by doing (0) from above: take preferences over the phone a day or two in advance and arrange for apartments to be viewable when meeting clients.
3) Again, this seems obvious, but ensure that all the apartments are new to the client. An ounce of attention to this before-​hand would have saved me a redundant trip to an apartment I’d already seen.

The agent Patrick Tucker is not only a jerk to talk to, but he also lies about listings. The pictures he posts about apartments available are photos from other listings!!! I inquired about seeing an apt he listed in the East 80s and 2^nd which he told me he was showing but it’s on 109^th st! That’s a major difference. I would it trust this for just from my experience with him alone.

Lyn Familant of Coldwell Banker Bellmarc is terrific! Recently, she helped my son get an apartment in the East Village. Lyn wasted no time as she did all the prep work, researching apartments based upon my son’s criteria, even going to see a place that was only available to see when he was working. On the one Sunday we all spent together, she took us to four apartments all of which met his criteria. In the end, she found the perfect place: a newly-​renovated apartment in a great building in a perfect location. I would highly recommend Lyn if you need help buying, selling or renting in NYC. She knows the market well, and it doesn’t hurt that she’s a lot of fun to spend time with!

Robin Morrissey was diligent in helping me to sell my apartment. She worked tirelessly yet took my emotions into account.

I have been working with Rosemarie for two years now. She is always so professional and such a delight. She always looks out for what my family and I are needing each time we come to NY for business. I look forward to working together for many more years. Thx Rosemarie

Fran Kaback and Rosemarie Perrone were WONDERFUL. From the day we met, we received listings in our price range and neighborhood. They were with us consistently, on time, and completely dedicated to finding us the right apartment. While I’m sure they had plenty of other clients who were paying a lot more for bigger places or purchasing rather than renting, we were treated as though we were their only priority, even getting follow-​up calls after the lease had been signed. I cannot recommend either of them enough. If we go to buy, they’re the first people we’ll be calling. Thank you again, Fran and Rosemarie!

Fran Kaback from Bellmarc Realty made my dream come true! I am a first time buyer and was looking for a 1BR apartment in NYC. Before Belmarc Realty I went through several different agencies and agents trying to find my «dream apartment» but was not successful. Then I found an apartment I wanted to see and Fran showed it to me. I loved it! The very next morning we settled on a price that was fair for the apartment. She was very quick, responsive and thorough. She always followed through and got back with answers/​information on a timely manner. I went back to the apt. few times to take measurements and with the designer. All times Fran made time and was available. She is experienced, creative and looks for solutions in every situation. Overall, pleasure to work with.

Robin Morrissey of Bellmarc has been amazing in helping me to find the right apartment in my price range. She diligently sent me examples via email and took me to look at numerous apartments, all the while educating me on the Manhattan marketplace. Now that the time has come to sign a lease, you can be sure I will be working with Robin. She is a real pro!

Today I went to an open house at 38 Orchard Street on the Lower East Side. The studio was still being worked on, and evidently the paint was wet, a fact that became known to me when, shortly after leaving, I discovered a sticky, white mess on my nice black jacket.
I returned to the building, hoping to be allowed to go upstairs and attempt to remove the paint while there was still a chance — once paints dries, removing it from fabric is practically a lost cause — but Nathan Yasoboof (I believe that this was his name), the man showing the space, would not allow me to re-​enter.
After arriving home I tried speaking to this agent, hoping to reach an understanding with him and avoid the time and expense of going to Small Claims Court. On my first call he claimed that he «had no idea» of what I was talking about and hung up. On my second, he yelled that he had warned me about the paint. No, I replied, you did not, or if you did, you were practically inaudible.
The real point, though, was that there were no signs in the apartment indicating wet paint, and no area was cordoned off to keep the public from brushing against the wet area. So whether or not this Bellmarc agent had given verbal warning –and I am nearly certain that he did not — due dilgence was not met. He should have posted visual warnings.
Oh, btw, the studio was dark, postage-​stamp size, and being rented for close to $ 1800 a month.

Bellmarc has been trying to rent us a co-​op for the past 10 weeks. With lost paperwork, lost background check checks, giving our file to people just before they go on vacation, re-​assigning our case to people who get to start it all over again, not taking phone calls from the owner of the unit when he calls to see what’s taking so long, and a lack of communication with the HDC, we find ourselves squatting in this apartment we looked at two and a half months ago. The owner, who lives in Seattle, sent us keys to the unit while we wait to get approved.
We plan to stay here several years, but in the future, the word Bellmarc will be a deal breaker when looking at apartments. We shouldn’t have waited this long.
Update: We finally got aproved for the apartment we’ve been living in for the last week.

Our first time trying to buy an apt in 2008 with Julie Friedman & Lewis Friedman — Horrible!
If you can choose other realtors they are obnoxious, have no customer service or knows how to treat buyers.
They basically threat us to do how they wanted so they could get their commission fast and didn’t care about our concerns. Even our Lawyer said that if we had gone through with a deal with these realtors he would need us to sign an extra document to protect himself because our «realtor» were not watching our best interest.
Ny realtors need to learn that the market is not how it used to be and people wants respect and have good customer care. Do not recommend at all those people.
Result: we didn’t buy anything, frustrated experience.
We did found a great realtor after this horrible experience her name is Beverly Feingold. I can certainly say that she is very kind and nice person!