Bank of America

This Bank of America is located at the corner of Delancey and Ludlow in Manhattan’s Lower East Side, next door to a T-​Mobile store and across the street from a Duane Reade. There are two separate sections to this branch, an ATM room and a larger room (lobby) with live tellers and security.
The lobby is open from 8:30am-6:00pm, Monday thru Friday, and 10am-​2pm on Saturday. It’s closed Sunday. The ATMs are open ²⁴⁄₇.
The ATM room has three ATMs. You’ll have to swipe your BofA card to gain access.
I stopped by this branch to use the ATMs on my way to cash-​only Katz’s Deli three blocks north. I felt pretty safe here (during the daytime). The ATM room has glass walls so people both outside on the street and inside the bank in the lobby can see you.
Presumably due to its proximity to Chinatown (three blocks south), this BofA branch offers banking services in Chinese. Other languages spoken include Korean, Spanish, French, Russian, and Portuguese.

I decided to call the manager at the branch MR Ryan Carr about everything I had been going through regarding this situation. He assured me he would take care of the debit card situation which he did. I had a working debit card by the time I hung up the phone. He also took care of the new checks fee. I will continue to bank with BOA because MR Carr took care of everything professionally and swiftly.
He also gave me a follow up phone call which I greatly appreciated.

As you edge into Chinatown the banks cater to the chinese community. So the BOA has all their signage in Chinese. I don’t know why I mention that, but it’s the only distinguising feature I can recall about the place.
ATM area was clean and the line was only two people. So I quickly got to a terminal, got my cash and left. Twenties not fifties, thanks!

This location always seems to clean. When you walk in it is so quiet you could hear a pin drop.
I’ve always had a love hate relationship with BOA, and this location is an example of why.
The tellers seem to be inexperienced on some occasions. Half of the time they can’t help you with what you need. (i.e overdraft charges)
I use Chase bank as well so I do not focus on this account at BOA unless to pay bills so if it overdrafts I do not know.
BOA adds a 36 dollar overdraft fee every few days sometimes creating around 600 in overdrafts. That is why BOA is in a huge lawsuit right now.
You are supposed to go into a branch location and they will assist you in removing most of them, but when you go in the tellers get an attitude and basically tell you there is nothing you can do.
Sorry for the rant but I think I am done with BOA.

Inexperienced tellers. However it’s a branch with respectable manners and it’s the most organized Bank of America on the LES.