Avenue B Cleaners

These cleaners lost a very expensive skirt (which also happens to complete my suit) and had terrible customer service when I tried to work with them to track it down (I stopped in almost every day for two months). They also charged me rush fees multiple times when I specifically told them I did not need my order rushed. Although they’re conveniently located for me, I decided I would rather take my business elsewhere.

Fantastic delivery but they’ve lost my business. I’ve used them several times. The service is great. But my whites are filthy when returned and I’m convinced they don’t use bleach. I’ll never use them again.

Avenue B is a smallish dry cleaner and drop-​off laundry service. I believe they deliver, but I always pick-​up so I can make sure I am getting all my items back and so I can charge the bill.
I would say the laundry per lbs. price is a bit high for the east village and there other drop-​off services that are probably just as good quality wise for less.
I will say the dry-​cleaning prices are pretty competitive but are a bit on the high end. However I am more than willing to pay it because the dry-​cleaning is top-​notch and return clothes crisp, clean and without stains (sloppy eater i be). On top of that garment repair is also incredibly good. Pricey. But if you have a rip, tear, messed up zipper, etc. Ave B Cleaners will likely be able to fix it and the repair will be seamless. Both the dry-​cleaning and the garment repair are sent off site. So same day dry-​cleaning is out, but next day is pretty much always a guarantee except Saturday to Sunday bc they are closed Sunday.
The staff is friendly. The interior is nothing to write home about. It’s an old school laundry/​dry clean set-​up. It looks chaotic but the owner/​s seem to have a method to their madness within the jungle of shirts, pants, dresses, etc. hanging all over.
Though I wish they posted their prices, but it seems that drycleaners rarely do. That said, all those clothes that can’t get wet will get a spiffy dry clean at this joint.

Great business! I’ve been going here for 8 months and I’ve never had a bad experience. The owner is always friendly and I never have to wait long once I’m inside. Their prices have gone up a bit since I first started coming (laundry is now 85 cents a pound with a $ 8.50 minimum) but the prices seem comparable to other cleaners around here.
I’ve never had problems with them losing my clothes or messing up my dry cleaning. My clothes always come back warm, nicely folded, and wrapped tightly in plastic. They’re reliable and professional so I’ll keep coming back.

Love these guys! My laundry always comes back smelling so fresh and clean (without the chemical smell of some other cleaners). When I call for pick-​up or delivery, they are extremely prompt and I rarely have to wait. They remember my preferences on bleach and sorting. My only issue is that they are a tiny bit expensive.

I use there guys regularly and have found them to be very convenient, living close by. However, they recently lost a shirt of mine. They also damaged 3 buttons on a new shirt I bought whilst dry cleaning, which stopped me from wearing it just after I bought it. I guess you’ve got to expect some rough with the smooth when you send out your clothes for cleaning all the time, but I expect better given how much business they have gotten from me.

I dropped off a dress to be hemmed here. There was no place to actually try on the dress so I had to put it on over my clothes. Looking back, this is when I should have walked out. The guy behind the counter quoted me at $ 60. He then called me the next morning and said that it would cost $ 190. I told him to forget about it. When I went to pick it up it took them 10 minutes to find my dress and they handed it to me in a GARBAGE bag. I took it to another place and got it done for $ 45. They were unapologetic, unhelpful and unprofessional. I’d rather throw something away than take it back there.

I’ve been dropping my stuff off for wash and fold, clean and press, and dry cleaning for a couple years now, and I’ve never had any problems. They’re usually able to turn it around the same day if you need. I had them do alterations once (shorten the hem on my jeans) and there were no problems.
I wouldn’t hesitate to give them a try if you’re in the neighborhood.

Haven’t tried their dry cleaning service but for wash & fold — I love this place! Prompt, efficient service. Free pickup and delivery. Clothes come back perfectly folded and vacuum-​sealed in plastic. And they are super nice people. Highly recommended.

The BEST cleaners in NY! I am a lazy NYer and my apartment building only has 1 washer and dryer in our entire complex, so I heavily rely on sending my laundry out. After trying a few other places in East Village, this place is my number one! They offer wash and fold, dry cleaning, and free pick-​up and drop-​off. Reasonably priced — wash and fold is $ 0.85/pound with a minimum of 7lbs. Whenever I call for pick-​up, they’re at my door within 15 minutes. Everyone here is super fast and friendly. I usually send my laundry out Saturday mornings before noon, and I receive a perfectly clean, square laundry pack the same day. They close at 7PM on Saturdays, which is reasonable (I believe they close at 8PM on weekdays, and are closed on Sundays)— but one Saturday, I forgot to call to get my laundry delivered. I didn’t remember until 7:30PM, and I called immediately. The owner told me they were closed, but he offered to drop off my laundry PERSONALLY on his way home. Talk about service! I will never send my laundry anywhere, but Avenue B Cleaners! A+

Called for laundry pickup Saturday evening, asked if I could get laundry back by Monday morning. No problem. Apparently ‘Monday morning’ means after 11am. The guy who answered the phone was belligerent and said that it wasn’t his job to tell me what time in the morning (though, had he indicated this, I would have sent my laundry elsewhere). My laundry bag arrived, Tuesday morning, ripped. Really terrible customer service. There are so many other laundry places in the LES/​East Village, don’t bother with this one.

The nicest dry cleaners I have ever used in NYC! They do our shirts and dry cleaning weekly and come a few minutes after you call and deliver right on time every, single week. Super friendly, great job and very detail oriented.

They’re fast, friendly and reliable. Whether you’re dropping off laundry, dry cleaning, or alterations, things are always done when they say they will be.

Great cleaners! Whenever I call the cleaners to either pick up or drop off my laundry they are always at my house within a couple of minutes. I don’t even know how they can possibly be so fast but it’s super convenient! I’ve been using them weekly for 6 weeks and they are always super friendly and my washing comes back perfect. Good price too!

I love this place (please read my review of the Laundry King on Avenue A), they are very kind here, they are quick, and I never have a problem. The other day I had 2 hours to do laundry drop off and they actually accommodated me and only charged $ 3 extra. I have my laundry delivered and they have it over in less than 5 minutes from when I call. I’ve recently started getting my clothes dry-​cleaned here as well. One time the owner (? the asian gentleman) stayed a few minutes later so I could come get my laundry, who does that in NY? Top notch service, great staff, kind owner … Avenue B Cleaners gets an A+, HIGHLY RECOMMENDED! (Especially after being verbally abused by Laundry King on Ave A).