Arnold’s Custom Shoe Repair

Wonderful fast and friendly service!
I went to get my watch’s battery replaced
and I was very promptly attended.
The battery was changed in less than 5 minutes and at a very reasonable price.
I highly recommend Arnold’s plus they do all kinds of other repairs.
I will definitely be back!

Came to have my belt repaired. Unfortunately belt was a model that couldn’t have any improvements. Owners were super nice though and gave me some tips how to fix it short term and gave me some equipment to do it myself on the spot.

Had the tips of my heels repaired here for $ 10. The service was quick (waited for five minutes or so).

Never thought my old shoes could look so nice. Went during a lunch break, 15 minutes later I felt like I basically saved my nice shoes from salt hell. Nice and knowledgeable people too.

Very satisfied with my service. I’ve gotten my heels done and he was able to do them asap as per my request. Recently added non-​slip soles to two pairs of shoes and they came out great and on schedule. Reasonably priced too.

Since my first encounter with Arnold, I’ve been here countless amount of times to fix not only my shoes but I recently had hubby’s work shoes re-​soled. The service is consistent and perfection every time. Your shoe comes back looking as new as the day they were born, I mean bought (i personify my shoes more often than I’d like to admit). Quick, efficient and reasonably priced (beats buying new ones to replace a silly thing like a hole at the bottom! Yup they can fix anything). I usually walk in hopeless but Arnold just assures me «no problem, pick up tomorrow ok?» Yes please!

I’ve used the shop a few times in the past year and its after my recent experience that felt the need to write this review. My first visit was to fix the strap of my bag which had come off. I loved this bag and wasn’t ready to get rid of it so I brought it in to see if they could do anything. After two days I picked up my bag and it was like it was brand new. He sewed the threading that loosened and you couldn’t even tell that it had been repaired. After that I brought a couple of other shoes and bags that were damaged but I loved them too much to get rid of them.
Recently I brought a pair of flats in to see if they can be repaired and he told me I shouldn’t. Arnold explained he could replace the bottom of my shoe but it wouldn’t look good or fit right. Rather than complete a crappy job and try and take my money he was honest with me which is what I really appreciate.

Amazing and FRIENDLY service!!! Good prices and great work!

They offered to take 35×45 mm size passport photos, which is precisely what I needed but wasn’t offered by FedEx Office. Expedient and professional job.

Small, kind of strange repair shop… seems like they do a lot of different repair work here. The guys are helpful enough. I had three pairs of shoes fixed (two boots, one pair of heels), and they did a great and cheap enough job. It did take them a week to do all three, and they weren’t the best at communicating when I could pick them up (–1 star), but overall VERY happy with their work and price.

I brought in a 7 year old Prada messenger bag that was beaten up and used everyday for 7 years. I lost the authenticity card so the boutique couldn’t repair it. The lining was shredded, there were a few little holes on the outside corners. Basically the bag was a wreck, but I loved it too much because my laptop fit into it like a glove and it was a small sized messenger bag.
I read all the reviews and I brought it over. They repaired the lining while keeping the existing Prada lining. They did a great job and charged me only $ 35. The little holes on the corner were not repaired because I forgot to mention it to Arnold, but when I brought it back and showed it to him, he sewed them up without charging me. He’s very nice and very professional with his work. I highly recommend this place for bag repairs.

Great work and done quickly. Had the soles on a pair of very nice dress shoes replaced. Free shine included and the shoes looked excellent when I got them back, the next day. A tad on the pricey side, but I’m more than willing to pay for quality.

This place is great. I bought a vintage Dooney & Bourke purse on the cheap on Etsy, but, of course, the seller had failed to disclose that the leather had a good deal of wear and tear, including a long scratch right on the front.
I wanted it to look brand new, so I first took it to the little shoeshine place right inside Grand Central Terminal, who offered to restore it for $ 65. A little too rich for my blood, considering I paid $ 40 for the bag. So I took it to Superior Leather Restorers on 29^th and Lex, who said it would cost approximately $ 80 to do nothing with the scratch but restore the leather and $ 100+ to fix it up! They claimed that since my bag was green, it would be a «custom job.»
Discouraged, I remembered Arnold Shoe Repair, a humble, cozy shoe repair place that fixed my cheapo Madden Girl heels for $ 7. They do excellent work, and not just cheap fixes — they resole my boss’s expensive Johnston and Murphy dress loafers for I think $ 40 or so and do a beautiful job. I walked in, sweat on my brow, bracing myself for another ridiculously high estimate. Instead, he took a look at the bag and pointed at the $ 5 cream leather polish in almost the exact same color as my bag. He even opened up the tin and rubbed a little on, and the scratch just about disappeared completely!
Thank you, Arnold, for 1) being an honest guy, 2) not trying to charge me up the wazoo, and 3) for giving me a perfect solution to a simple problem. I’ll definitely come back!

Fast, cheap, beautiful work on boots I had almost given up on.
Really good prices!

This place is great!!! I brought one pair of shoes for necessary fixing and after seeing the final product and reasonable prices I packed a bag full of shoes and brought them over the next day to fix heels and random scratches. The shoes get done in a timely manner.
Also, they will make a copy of any key here. Bring it over and they’ll get it done while you’re there.