ArchCare at Mary Manning Walsh Home

Don’t let the fancy location fool you. This place is as shamefully run as everything else the Archdiocese puts its dirty, corrupt hands on. A MUST to avoid.

My mother is currently in here. Some of the nurses are here are just extremely rude. The head nurse does the best she can, but some need attitude adjustments. I’m NOT happy with this place AT ALL. After this is over I’m going to complain to their supervisors.

I am back 2 years after my five star rating
The change in the facility since management changed to Archcare is sad
Rooms are not cleaned and conditions that should be addressed regarding diagnosis and treatment are poor .
I believe the change in focus to rehab facility has altered the intended use of this facility for long term care of people unable to stay in their homes.
I sadly it is still better than most of the facilities available in Manhattan

My father has been there for just a week, and he has had a major decline. We are looking to move him.
I urge everyone to read not just the review that show up and are counted, but also to scroll to the bottom of the Unilocal page, and read the reviews that are «not recommended.» Many of those reviews are simply scary, and had I read them before he moved to Mary Manning, I would found another place. It is a shame that Unilocal does this with reviews. Very misleading.
If you read all the reviews, you will see that, except for a 2013 review, the next highest rating is 2 stars. There are a total of 14 reviews, but 7 of these don’t show up. The average rating is 1 star, based on 14 reviews.

Somebody at Archcare PLEASE do something about managing the basement coffee shop at MMW better. IT’S A NIGHTMARE! 3 – 4 weeks no one has replaced the broken soup tureen. Its cold outside. Residents & their family would like a warm bowl of soup and a sandwich. For at least 6 months people have been asking for panini’s, which are on the menu. Its broken — though rumor is… its not broken… hmmmmmm?

My mother was admitted for rehab after a fall. She is in a small room with two other women and the air conditioner dose not work. It was hard for me to understand most of the aids. While visiting in a sitting room, the aids come in and use the computer for personal use and talk so loud on their cell phones we had a hard time hearing my mother. If you ask them a question, its like you are insulting them. I saw a nurse, that was dispensing medicine become belligerent with a family member when she was asked the nurse a question the person she was visiting. The home is clean and the physical therapists were nice. The staff that is behind the desk are friendly also. That is all.

The hospital made us think we were extremely lucky to have out mom admitted here after a fall. The therapists were good and that’s the only good thing I can say about this facility. Between my sister and me and private nursing at night, my mom was never left alone, it would have been unthinkable. My mom was also aware, oriented and verbal. It was still difficult to get nursing help for toileting or bed position changes. The food was awful and nearly killed my mom. She was a cardiac patient and was give food that was very high in sodium. This resulted in edema and difficulty breathing. She was going into cardiac failure and they called in a pulmonologist not a cardiologist. My mom was discharged in this condition. The following day we had an appointment with her primary care physician who was horrified to see her condition. Careful medication changes were implemented and her cardiac condition improved. The medical care here is deplorable.

I wish I could give this place below zero rating, but unfortunately I can’t, so I’ll settle with 1 star. I would like to right everything they do it wrong, but I’ll probably be sitting and righting for about the same length of time my loved one was here. Every single day was a fight and struggle to get an attention!
This is a place where they believe that osteoporoses and spinal compression, miner fractures could happened over night! They stand, look at you right in your eyes and try to justify their wrong doing. Try to make you believe this just comes with an age!!!
I would not call this place a rehab, this place should be called «destination hell»!!!

We thought we were «lucky» to have our loved one admitted to supposedly the best rehab nursing home after she suffered a stroke.
Boy were we wrong!
This place is a nightmare to deal with and they have lost important paperwork like health care proxy and power of attorney and even more.
If you call the nurses station the phone will ring and ring then they pick it up and hang up.
We leave messages for social worker assigned to our loved one and nurse assigned and have gotten no return phone calls.
I finally had to call the corporate office quality control in order to get someone from the nursing home to call me back after 3 weeks of faxes and phone messages.
I can’t wait to get my loved one out of there .
One time we called to speak with her directly and overheard the nurses say ‚” oh yeah that’s the one that fell out of bed“
Great place for your worst enemy.
If New Yorkers think this is the best they have to offer then I really feel sorry for you all as you get old and need some care because this place won’t give it to you.
BEWARE and stay away if you can.