Amsterdam Cleaners & Tailors

This is actually the first time I use a dry clean shop for regular service. I called every single dry clean in this area, two of them deliver to dorms, and only this one cover the hall I am in. There weren’t many choices. I mean, who wants to pick up and drop off clothes every week in the winter of NYC?
I called and they told me I needed to come in and set up an account. It sounded pretty unnecessary and it was. I guess they probably just wants to meet you first. The owners are nice mid age couple, I’d say Korean couple, but one of them is half Japanese. They have this price chart on the wall, says 6 – 7.20 for tops. I was wondering how much would they charge for my short thin tops.
Then I called and a delivery guy showed up at my lobby. Some of their delivery man doesn’t call you when you get there, so if you need to hand things to them personally, you probably need to get to the location first and wait to prevent missing them. You also need to inform them that you are ready to take your cloths back, then they will deliver those for you.
My cloths were packed in 2 plastic cover, and with recipe on one of them. I noticed they charged me 7.2 for very single cloths, even the cotton one. I am honestly wondering how they determine the actual price. Is it by the brand
Con:By the time I handed my cloths to the guy, he didn’t even have a bag to put them in.
Pro: They removed an antitheft tag from my pants! And I didn’t even ask them! it has been bothering me for a while since I lost the receipt for this pants. I mean I though these people could help, but now I am sure.

I have given this place several chances, since the proprietors seem like nice people. But my last time was the last straw. I was given a long explanation about how I would be charged extra for a dress hem because otherwise it would come out ugly, with the seams buckling. When it came out, ($ 32 later), it looked precisely as they said it would if they didn’t charge me the full $ 32 and went the cheaper route. I have never paid so much for shortening a dress in my life (including formal dresses), and it looked awful. I went back politely to say I was disappointed, hoping they would try to fix it, or give me my money back. They didn’t care that their work was awful or that I was disappointed. I would NOT get anything tailored here. Again, not the first time I’ve had something tailored poorly here.

Came back last weekend with some terrible stains on a white shirt. They did a great job removing it. Keep it up Amsterdam Cleaners!

Horrible place! Really expensive and terrible service. The lady is extremely rude and she tried to rip me off because I had my laundry in more than one bag. Went to another place and they just gave me a bigger bag to put my laundry in.

The worse customer service. Went with 3 bags, and the woman was over charging per bag. I asked for the price and she gave me attitude about asking for price. I mean. If you’re going to charge $ 12 for every bag under 10 lbs, and my total 3 bags should be $ 12 and you’re pricing me at $ 36, I will have a problem with you! Never going back.

I’ve been using this dry cleaners since last year and they are nice and very friendly.
I never had a problem and they got our wool & suede winter coat cleaned well.

It breaks my heart to write this review, it really does. The owners are a very nice family and they are incredibly quick to learn regulars. I’ve had two repairs done to my clothes that have been impeccable and long-​lasting.
However, I have had at least three sweaters ruined. It is possible that I have a severe moth infestation that my moth balls and cedar planks can’t combat, but I’ve never had holes in my sweaters until I took them here. Additionally, at least one of my blazers has been over-​pressed, so many creases have that sheen to them. And lastly, I’ve had buttons get broken and/​or cracked on a few other sweaters.
I’d trust this place with standard items that you have little attachment to; however, I am now in the search of a new dry cleaner.

Nice attitude and great service. My friend recommended me to this store.
I will definitely recommend it to more people! It is the best cleaner I have ever been to in upper west side.
Btw, the charge is reasonable too!

Switched to this dry cleaner after being dissatisfied with the service at our previous dry cleaner. Have had good experiences here. They have good customer service (they have phoned to say that they found keys in a pocket — or even once a $ 5 bill which they put in an envelope and attached to the pants to return to us). They don’t always get all stains out, but I haven’t found a dry cleaner that can. They are always happy to re-​clean something if it still has stains. Have never had any new stains appear from the cleaning process the way we have from some other dry cleaners in the past.

I’m writing this review because I am unsure of all the previous negative reviews. I started coming here because of a recommendation from my roommate who really enjoyed their services and wasn’t let down.
This business is competent, quick and has extremely reasonable prices. I have never had a problem with their services and drop clothes off at least twice a week. Finally, their free delivery of your dry cleaned clothes is another nice perk.

OK, I have to write a review because I’ve taken TONS of dry cleaning here for the past year and have never had a single problem. I take probably 5 to 7 items every week, and everything has always come back on time and properly cleaned. I have also gotten a dress and skirt repaired, and curtains hemmed, all which were done perfectly fine. The tailoring is a bit pricey in my opinion, but the dry cleaning pricing is fine… and the best part is you get 10 percent off cleaning with your Columbia ID.

Amsterdam Cleaners ruined two of my sweaters and then tried to put the blame on me. I dropped off two sweaters to be cleaned and they were returned to me with holes in them, with one sweater so damaged I can no longer wear it. When I brought this to the store clerks attention, he told me that the holes were already in the sweaters prior to the cleaning. Not only is this completely untrue but he should know that any reputable cleaners would check for stains and damages before cleaning. Next, he referred me to the? store manager who pretended not to know English. Later on, I was told ‘mistakes happen’ but they did nothing in terms of compensation, not even an apology for so obviously damaging my clothes.

I got three items altered here and they ruined every single one. I honestly think the «tailor» doesn’t know how to sew. Both of my jean hems (Seven for All Mankind, Rock and Republic) were uneven, so that’s basically $ 200 down the drain. I didn’t even ask for the original hem!
The silk dress I asked to be taken in (a relatively simple task) now has crude stitches along the side. And honestly, I’m wondering whether they actually dry cleaned my pants.
If you love your clothes, never EVER take them here to be cleaned or altered. I lost $ 300 worth of clothes here; I can barely wear them in their current condition. Amsterdam Cleaners should have –100 stars.