Alliance Parking Service

I kept my vehicle in this parking garage on a monthly plan from 2009 – 2012 and had no issues. A new manager, Luis, arrived just before I let a friend borrow my vehicle for the year and discontinued service. On several occasions when I would come down to pick up my vehicle, the new manager would be asleep in the chair inside the office. Regardless, I recently went down to inquire about keeping my vehicle with them on a monthly plan again and I walked away extremely upset due to the outright rudeness and attitude of both Luis and the attendant, Alberto. There was no language barrier, they both knew what I was asking; but Luis continued to ask me what kind of vehicle I had after I told him at least 3 times, and Alberto proceeded to speak ill of me in Spanish to Luis, saying that I always show up asking for my vehicle without calling. Luis concluded that my vehicle would not fit in the garage even though I had kept it there for several years prior. The customer service here has deteriorated and I will no longer recommend this garage to friends who visit.