ABC Mart 99 Cents & Up

I just had a most horrendous experience there. They would not sell me a piece of small luggage that was on sale on their print advertisement. They wanted to sell me a different piece of luggage, same size, but with 2 wheels instead of the pictured 4 wheeler. I complained stating that it was false and misleading advertising, discussed NY state law as it relates to advertisement of price/​product. I was respectful to the sales floor people and manager that I was referred to, and the manager actually yelled and cursed at me and told me to get the hell out of his store. I’m a 51 yo educated, respectful woman. I did not come at him in any fashion that deserved that kind of language or abuse. I filed a complaint with the BBB as well as Consumer Affairs. I will never shop there again. How dare they come into my community and deal with me like that? I have been a supporter of local business and shopped there at least once or twice a week. Only had 1 issue before this that made me stop shopping there for a few weeks, but now. Never again.

ABC Mart just recently re-​opened after extensive renovations. When I say «extensive», I mean they gutted the entire ware house open and replaced everything from floor to ceiling, shelves to registers, and anything in between.
The location is ENORMOUS, not your average discount store where you’re turning sideways to fit between the boxes of shampoo on the floor that’s next to the bed sheets that’s next to the pet food all randomly thrown together. This place has purpose. It is sparkling clean, well organized and well maintained. the manager and employees are friendly and help you find what you need, always willing to offer a helping hand.