212 Smiling

Everyone here is kind, attentive and willing to help. I went in for TMJ pain and they talked with me about all my options. We discussed what I’ve already tried and what I can do better to ease the pain. A few treatments later and I’ve never felt better. And when I do have a problem, they’re quick to get me in.
I used to place dentist offices on the same level as the DMV. Not anymore.

Want an infuriating experience that results in harassment when you finally give up and go to a new dentist? Go here!
Was a patient for a number of years and was basically indifferent. Had the basic check ups and xrays, nothing special.
Then they started upselling me on procedures. When they stated I needed my wisdom teeth out (immediately), and started pressuring me into signing paperwork and putting down a deposit (which I stupidly did), I decided to go get a second opinion from my mothers beloved dentist (who doesn’t take my insurance). It took four phone calls from the new dentist and two from myself, and they still would not release my records (even though they claimed they did, via email and fax, and I had signed all applicable release forms). I finally went to their office, sat in the waiting room and waited for the records to be placed on a thumb drive.
And when I decided to get my wisdom teeth removed elsewhere… it took me approximately 6 months to get that deposit back.
After that, I lost my job (and insurance) so I stopped going there. They called a few times to remind me of appointments, and I told them that I would not be returning. Two months later, I got a bill from them in the mail for $ 375 that magically was never paid.
ALMOST ONE YEAR LATER, they are still harassing me about this bill. They call all times of the day and night, from at least half a dozen different phone numbers and they are also emailing me. Interestingly enough, the amount on the bill has been reduced each time they send me a new one. $ 10 here, $ 15 there. I sent them a cease and desist letter, with printouts from my insurance company showing the payments, and yet they still harass me. In digging through my insurance claims, I noticed that they filed as many a FIVE claims for the same procedure and got paid.
tl;dr DO NOT GO WITHIN FIVE MILES OF THESE SCAMMERS. THEY WILL HARASS YOU AND STEAL YOUR MONEY.

I broke one of my temporary veneers on a Friday night and was relieved to check their website and see that they are open Saturday. I reached them at 9 am and the receptionist told me to come right over. The dentist working that day was not my regular dentist but was one of the newer associates. What a doll. He was kind, gentle and made me feel so comfortable. He was also a perfectionist and took great care making sure the temporaries looked great. I’m sure I have the spelling wrong but I think his name was Dr Bursian. Very pleased with this dental practice.

I visited a new dentist this past August who found only 1 cavity (I never had any filled after being told I had 4 – 5 at 212-​smiling). The new place in my neighborhood took x-​rays and found one. ONE!!! They also exclaimed «Wow, why do you have so many fillings?» My answer: 212-​smiling.

I came here for a general check-​up and had a great experience. I got a last minute appointment quickly and with ease and when I arrived 30 mins early, Dr. Munz accommodated me. She was fantastic. Very calming and gentle and even took out my stitches from my recent extraction. I will definitely be seeing Dr. Munz again come my next check-​up (and any issues in between)!

They stayed open a little later to urgently fit me in.
The receptionist, the nurse Olga and dr. Marques were amazing.
They resolved my problem and I’m happy as ever again.
The place is nice and clean,
Thanks,

Very clean office. Short wait time. Staff was friendly and professional. I’ll be back.

Decent dentist option.
I’ve always had pretty good experiences with this place — got a few cavities filled and many many cleanings over ~5 year period. They have a decent amount of front office turnover, but its always worked out well for me.

WOW WHAT A SCAM!!! WOW WHAT A SCAM!!! WOW WHAT A SCAM!!!
We had an appointment back in March 2014 for my wife. On the morning of the appointment my wife was feeling ill. I called to explain my problem and had told them that my wife would call to reschedule. Upon doing so they told me that they would have to charge us $ 50.00 for canceling. So between the time of my wife feeling ill and getting better she happen to see on line all the bad reviews of 212smiling! My wife had decided to use a Dr. Kim on W. 72^nd street in the city. I had left $ 500.00 cash deposit in good faith THAT WE WERE NOT REQUIRED TO DO SO! Every time I called them for my refund they would never return my calls. On 1÷28÷15 they made a sales call to me and when I questioned them about my refund I was NOW told that it was required that i had to pay $ 500 for missing the appointment. Can somebody say Scam alert!
There were some other little things that I should have taken notice before making a future appointment like the cramped space and they had some woman recovering in
where the staff was answering calls. Take my word for it don’t go to DR. WOLFSON
at 212smiling
If anybody feels that this is a bogus review you could contact me personally
Justin 718−614−8103

I don’t know why this place has such terrible reviews. I live right down the block and have been coming here for cleanings for a while. I also had Invisalign treatment done for my wedding and love how my teeth look now. I went to west end dental associates for my last cleaning bc I was referred by a friend and the cleaning was sooooo subpar I came back here. They also offered me a free cleaning right before my wedding last year and free whitening. I love dr d. Overall very nice people and will continue coming here.

…aaaaaaaaaaannnnnnnnnnndddddddddd they wore me down to a 1-​star review.
After weeks of being given lip service that the consent form would be sent for my records to be released TO MY NEW DENTIST, I escalate the issue to the office manager. This finally gets me an email with a JPG of the form many hours later. I fill it out, PDF it, and send it back immediately.
The next day I receive an email with my x-​rays. My issues:
— I don’t need a release form to see my own records. So why would you send them to me?
— These are to be sent TO MY NEW DENTIST. You were given their mailing and email addresses, as well as their fax number. What reason do you have to not send them directly to her (yes. I called my new dentist to make sure 212 wasn’t trying to be overly efficient and make sure I had a copy)?
— The files were all mislabeled with the wrong extension (christopher.1jpg, christopher.2jpg, and my favorite, christopher.2pg)
AVOID!!!

Dr. Diamono is very professional and nice, although I am not 100% happy with his implementation of the invisalign treatment. Nonetheless, this rating is regarding for the front desk staff. I’ve sent them forms requesting a transfer of my records to a new dentist and here are some interesting stats:
— 6 months of trying to get them to send my records
— between 8 – 10 phone calls where someone «promises they will do it today»
— over 15 emails
— 0 records transferred
The numbers don’t lie — incompetent, unprofessional and completely apathetic in regards to doing their job.

This Dr. Diamonon is so good that I fell asleep during my root canal. You heard me right. During a root canal.
I moved here from Chicago about two months ago and my dentist at home had told me ahead of time that I needed a root canal. These nice folks – and they are awfully nice – had me in the office, x-​rayed me to confirm the diagnosis, and did the damn thing on the first day. Every step of the process was laid out for me, every move they made was explained.
On a personal note, usually when I go to the dentist it’s for a cleaning or a casual filling. What I mean is that my fears aren’t related at all to pain. Usually, I’m more concerned with drowning in my own saliva or accidentally swallowing a tool or something. Instead, this was my first experience with a dental dam, a kind of latex sheet that exposed the tooth they were working on and nothing else, while still leaving me ample room to breathe.
Easily and happily recommended.

This had to be the strangest and creepiest dentist appointment I’ve ever had. Upon walking into the place I immediately felt uncomfortable. It is incredibly small — like I’m not entirely certain how it’s legal to have a medical practice so small. It seems an employee could easily bump into another employee operating a medical device in someone’s mouth, inadvertently causing major oral damage. Granted this is NY, but I’ve been to plenty other doctors in the city, and I’ve never experienced something so claustrophobic before. The staff was on top of each other and it felt like I was in a cafeteria of employees.
It also seemed half renovated. For example, there was tile on the wall that didn’t look finished. In general the place just seemed really poorly maintained and messy, which isn’t exactly what one wants to see when, I don’t know, people are going to be sticking their hands in your mouth.
There were tons of release forms too. More than I’ve ever seen before, which made me feel extremely uncomfortable — like they had some sketchy practices going on and were trying to cover for themselves.
Perhaps I’ve gone to progressive dentists in the past, but a lot of the equipment also seemed very outdated and in bad condition. The way they took x-​rays was painful and long compared to what I’ve experienced with all other dentists. The dentist chair also had some foam covering on it, but you could still see that underneath it was what looked like a filthy looking chair. Between that and trashy daytime television playing on the TV in front of me, I seriously started to question if I’d accidentally walked into some back alley-​style medical practice. It was just completely lacking polish and class. For a second I considered asking to leave — which after reading these reviews — apparently someone has done before!
Like others have stated on here, they also seemed very salesy, which I did not like at all. They definitely seem highly invested in maximizing insurance claims, which caused me to question a lot of what they were telling me too.
Overall the experience was very uncomfortable and stressful. Can’t say I would recommend this place to anyone I care about.

I’m deathly afraid of dentists and needed an emergency tooth extraction. The staff here were super friendly, accustomed a billing set-​up to fit my pay schedule and the procedure itself was as painless as could be.
Going forward, I’ve trusted this office for cleanings and regular appointments. I’ve only seen Dr. D? I think that’s his name, the filipino dentist here and he’s great. I was watching tv during most of my visits and it kind of kept my mind off what was going on in my mouth.
I’ve tried two other dentists offices here in Manhattan through recommendations from co-​workers and both were horrific experiences. The first one I went to was in a swanky area in Flatiron and I don’t think any of the european staff spoke english well (sketch) and all were extremely RUDE. My second experience was an office in Tribeca and I literally felt like it was the fast food restaurant of dentists– IN AND OUT. Scary.
Anyways– I trust Dr. D and the staff here is very friendly!

Dr. Bill is personable and a very good dentist. His staff was nice and accomodating too. He has modern equipment and is well versed in the best way to do things! I do not love the dentist, but I found this experience very pleasant.

I went here for a consult. I had went to not so great dentist and I needed a second opinion.
The doctor was informative and to the point. I really liked his style. It was VERY nice of him to meet with me and I valued his advice.
I would def use him in the future.

Beware of Fake 5 star reviews!
I was contacted by a Sandra J. to help post a good review for the family business. Consider yourself warned! All her reviews are fake too, who goes to Per Se and ever complains about the service. Come’on darling get Real.
Message from her:
Can you please post a review for me to my uncle business on Unilocal?His a dentist. I will send you the text if you want, you just have to copy+paste it, choose 5 stars and post it. I will also help you with what even you need here on Unilocal.Have a great day! Sandra

I don’t know what all of the fuss is about I love this place!
This is an old fashioned dentist that we have been coming to for years and years.
No he’s not fancy and no he does not have a super nice office but you know what:
Dr. Wolfson takes my calls at 2AM! He fixes my kids teeth and in many cases I have come into the office with something urgent and he has NEVER charged me.
He has the latest equipment and my teeth are SUPER white. They GLOW they are so white and my whole family would recommend this place.
I own a software firm and could afford to go anywhere I wanted and I will always go to Wolfson when we are in NYC.

Wow! I’m not the only one! In 2010 went in for a basic filling, was told during my consultation before my work started that I needed a Bite Guard — my a@@! Office staff was unorganized and rude and a girl at the desk mentioned to the
Doctor someone was on the phone about a lawsuit! Place was tiny and dated, Dr. Wolfson himself spoke rudely to the assistant right in front of me in a nasty condescending tone. I walked out before he started my work. Pretended to use the bathroom and bailed! Never again!!! Stay away!!!