Wells Fargo Bank

Great service always help. Are now fully staffed so lines are faster and the bankers are great !!!

I went in to sign up for a student credit card and was helped by Tomas. Everytime I walk into this Wells Fargo, I am always greeted by a banker, offered a candy, a glass of water and so much more. Compared to other banks, this branch, and Wells Fargo in general beat the competition. They even have ALT 98.7 on the radio instead of something boring! I was very pleased with the follow up after my visit, I recieved a phone call from Tomas and a thank you card in the mail thanking me for my business. I am glad I switched from my old Bank to this one!

best bank in town !!! :) great service and a great staff. Go to this branch its awesome :)

Luis the banker there is a complete idiot. He has no understanding of customer service. He treats Asian customers like trash. Will never do business with Wells Fargo again.

This place is nothing but a dam joke stay away I’m looking into other banks now. Sure they smile and greet u at the door but that’s all the help you will get God luck trying to get anything else.

Worst Wells Fargo ever!
My boss and I come in to cash a check for the business and the manager Lionel was so rude and disrespectful. He wouldn’t cash our check! We called customer service and spoke with someone and they said there was no reason for them not to cash it since it was made to my boss. After telling him what customer service had said he had the audacity to say. Go to a different branch and if they let you come back and tell me. After all the facts were laid out. He still refused to help us and gave us such a nasty attitude.
This is the worst branch. I apologize to the employees there to be following such a rude man as a manager poor poor customer service if I could I’d give 5 negative stars.

Wells Fargo is the worst bank you could possibly have checked my acct before going to bed all my bills had been paid and woke up the next day with them charging me 150 dollars of overdrafts fees for charges that had already been taken from my acct. went to dispute it and they said it was nothing they could do that I had to pay that but why the heck would I pay 35 dollars overdraft fee for a 1 dollar purchase? Still had money in my other joint acct and they couldn’t take that to cover me from getting these ridiculous charges? This location is the worst Wells Fargo in General is a rip off. Better off with another bank

The worst branch I’ve been to. Came in to get a check verified and cashed and there are four people ahead of me and only two bankers working (one of which is slow as hell). There is another banker walking around doing nothing. I ask if he can verify my check, and this fool says, «Im directing traffic.» These ppl are incompetent and have no concern for ppl’s time. Oh, and Im still waiting. Never coming back.

After Seven years of banking I’m done! I normally avoid going inside as the lines are always long and as soon as you walk in you get sales pitch after sales pitch! Everyone wants you to open an account whether it’s savings, or transferring my retirement, and business accounts!
When they first opened Betty Chacon was the Branch Manager and things were really good back then! Now there is Katyna Hernandez! EEEKKKKK Run! Apparently she has been there for awhile but today was my first encounter! CLUELESS
My account had suspicious activity so they placed a hold on my account? I use the ATMs for all my deposits as I hate going in to the bank! My card reads invalid Card? I try all three ATMs and the same response. So I use my Business ATM and figure I will transfer the funds from home. I attempted to use the card a couple of days later for a deposit and again same reading so I guess maybe it’s my card. I go in and the greeter said I will order you one right away! (he should have offered a temporary?) he comes back and tells me ok all done it will be there usually 5 days. So I wait, and wait! Then my mortgage company calls me to say they can’t put a payment through as my account is closed? Weird right? You think they would tell me this? So the bank refused to make the payment and now I’m getting a late fee from my bank? Their response is they can’t type a letter that I can send to them sorry?
Spoke with Eduardo Espana who seemed helpful at first. I tell him I need a working ATM card today, he responds «you have to come back tomorrow?» He needs a manager to approve it? mmmm would that be that branch manager that is locked her office? Seriously I’m super annoyed at this point!
She comes out and it looks like she was napping! anyways she can only order me a card and I will have it in a few days? NOT HELPFUL at all! My response is it’s sure disappointing to see this Branch really change over the years!
If you must have an account with them keep little money as possible do NOT take your retirement accounts or open ROTHS IRA with them! RUN!

Well spent 15 minutes waiting to speak to a manger about a safe deposit box. Guess what they never showed up and you wonder why I don’t want to bank with you :/

For the most part, the older tellers are strictly «business only», however they are proficient at multi-​tasking (they’ll ask you about your family etc as they process your transaction. The younger ones stop everything and ask a question as though they were the proverbial deer in the headlights).
This branch has become alarmingly aggressive with attempting to recruit new business — mortgages, CDs, IRAs.
Back in the day when Branch Manager Betty Chacon was there, the Branch culture was far more professional and civilized.
These days, I limit my transactions and will probably close my account here as my primary banks are BofA and Chase.
Today, One of the «lady suits» asked me why I was not interested in doing additional banking there. I explained,” management has changed, but more importantly the aggressive behavior and incessant face to face marketing has alienated me to the point where I view them
as Jehovah Witnesses knocking at my front door and I don’t wish to open the door”.
(Meaning no disrespect to JWs, I am just not a fan of any organization’s aggressive marketing)
I then asked «Do you comprehend what I have just explained to you?»
She replied «Yes, you don’t like coming here because Betty is no longer here».
–Sigh–
She is extremely CLUELESS… I might as well have spoken to one of the artificial plants in their lobby. And she wants to manage my retirement accounts???
A suggestion to her or her Parents would be:
Contact the Admissions Department of the school (College/​University) that you attended. Show them this review. Ask them to provide you, at no charge, with a class in rudimentary listening and comprehension. If they refuse, demand a refund on your tuition as you shred your worthless diploma before their eyes.
Also, what is it with the free cheap lollipops located by the banking forms? The herds devour these things as if they have been starving for days. I have to listen to the hogs feeding and watch as the saliva drips from their mouths. It’s disgusting and I am subjected to this display each and every time I go inside.

Long lines, nice tellers, wierd crowd… mixed review. There was an adequate amount of parking. I got what I needed (money) and left.

They’ve upped their game here and service is much better than when they first opened. The new manager is really nice and accommodating.
Although the tellers are faster than they used to be, I REALLY wished that they were more efficient with their time and above all OUR time when they get carried away with small talk with customers.
Ideally, when it comes to withdrawing cash, I wanna get the hell in and out of there as fast as possible. A simple smile from the teller would suffice as long as they are quick with service.