Old Navy

This review is mostly for a worker there, I believe his name tag said Luis. He took the time to get off the register to come help me get some sandals in a size I needed because I couldn’t find someone else on the floor, (everyone dresses so casual I couldn’t even tell). He was very polite and provided me with great customer service. Keep it up! Not every sales associate would take the time to do that. They will usually make you go back and get it yourself. As for the store, the registers need to have more people on them. The lines took Wayyy to long, even on Tuesday when I went same sitiuation.

Messy messy messy. Usually Old Navy’s have some disorganization, but this location just seems to take it to a whole new level. It can be impossible to find anything in piles of messy, unfolded clothes. I know it’s a losing battle for the employees, but come on. At least try!
I also feel like the quality of product at Old Navys in general has dropped drastically. I wouldn’t even consider buying anything other than boxers here unless I didn’t care if it fell apart after a few washes. But hey, I guess that’s the trade off for getting clothes for next to nothing.

Wow what a mess. I guess this is regular holiday merchandising. There has got to be a nicer way to upkeep the store.

Cashiers working at a way to calm of a paste when the lines are ridiculously long making it irritating to wait. Managers really have to step up and work on there management, walked out with nothing due to moving two people forward in ten minutes, lines are worse than a roller coaster line. Great deals but not worth waiting a hour a two to waist money. Don’t feel like an investment

Yes, for the most part this store is mussled and tussled and a real mess! But, I just overlook it cause I can get a whole bag full of stuff for very little money when I shop shrewdly and at the right time. I really don’t know how they can make any money from me. Actually I will going there after I finish this review cause my friend said I must go now for they are giving away stuff (pricewise). Should something be mismarked, complain, and they will honor it (they have to). Yes, lines are long but go rather quickly (amuse yourself with the person next to you while you wait). They will respond to your complaints. Anyway, they have your basics… t-​shirts, jeans, leggings, sweats, shirts, workout outfits, tops etc. Some of it is not the best quality, just toss it after it looks raggedy… so what when you spent only a couple of bucks. A lot of it holds up pretty good though. So, skip in at sale time or end of season and have fun picking out the fantastic deals for your basics.

I braved the holiday weekend and came to the mall to get some cute work outfits. I normally go to Old Navy for the 2 for $ 5 flip flops because obviously they’re cheap and most times the colors are great. The store was a little messy but it seemed like employees were trying to tidy up. The mess was even more disastrous by the checkout area, which had random stuff thrown all over the shelves. It was a little strange to have the fitting rooms right in the middle of the store, but ok. Anyway the flip flops were 2.36 each so it was less than 2/​$ 5 and I got a cute shirt for work which ended up being cheaper too. Cool. This store is ok but if you’re looking for more of a discount I’d go to the outlet.

I went into the store to exchange some school uniforms and this place is a freaking disaster. I don’t know where their employees are but it doesn’t look like they’ve had anybody working in a week. I was only able to find one item and the size I was looking for and it ended up being for the wrong gender.

I used to be a big fan of Old Navy, but as of late the clothes have been sub-​par. The styles have gone downhill and the prices don’t match the quality of the clothes. Gone are the days of the treasure trove that was the clearance rack where you could find 3 shirts, a dress, and a pair of pants for less than $ 60 bucks. They used to have this incredible deal where you would take an additional 50% off of a $ 6.99 shirt.
It wouldn’t be so bad if the quality was actually good. Nowadays you get easily crumpled clothes for over $ 30. Clothes that are «cheap» you could find at Target or Walmart or TJ Maxx or Marshall’s. They have great sales on sports bras and running shorts, as well as their jewelry, which is why I go there. Plus, I think the Men’s clothing got better.

I like Old Navy! Their prices are sometimes a bit much, one thing I hate is the enormous long line they always have. I’m a pretty impatient person so to have to have a line of 8+ customers with 2 cashiers? Really? Bah. Yet I still come back.

Look at the pictures! What a mess! I guess it was ok because their prices were so low that I felt as though I were stealing from them! I almost felt a little guilty getting such a great deal! I had to give them four stars because of the price I paid for the products I received. I think this was so shocking because I don’t ever think I have seen brand new clothes this cheap before, especially at the mall.
Normally I would minus a star for the complete mess all over the store, lack of organization, and lack of help from the employees. Also the customer service was okay, nothing amazing or anything to write home about. In fact one of the cashiers was a little snotty and but not all of them.
I was a little annoyed by a sign I saw on the store. They had a sign that said text a certain pin number and you would receive five dollars off on your purchase. However when you did that you got a text message back saying you will now receive five dollars off on your purchase. However, once you get up to the register and try to use the five dollars off, you can’t, it’s for your next purchase for the following day. This was a little annoying. I think they should’ve stated that on the sign. It’s a little misleading.
I got a bunch of tank tops and T-​shirts for two dollars each, I felt like I got an amazing deal! They were exactly what I was looking for. They also had pajama sets for $ 5.99 and some other great deals! I don’t shop here very often so I’m not sure if these were normal sales or this was just special Christmas sales they had going on.
Either way I was a pretty happy camper! The only other thing that really sucked was the line was at least 30 minutes long! I do have to mention this was right before Christmas so the mall was a zoo as it was so I can’t really blame Old Navy!

In response to Diogenes G’s review:
(Price-​matching)
Although online and stores fall under the Old Navy umbrella, they do have seperate pricing on some items and have seperate promotions meant to drive business either to online or instore. The same promotion or something similar is always offered online sometime later or before instore deals. It is not shady prices. Old Navy also implements a policy called regional pricing meaning items are priced based on the region the item is being sold in and on demand. Basic economics: demand drives prices.
On a side note, this store always has great deals on clothes for children and women.
Their active clothes for women are amazing, stylish, good fit and far more inexpensive than other major brands. I have owned several of their women’s active compression pants and after many years they still have good elasticity.
This store also has many employees that are eager to help you find what you need and are very knowledgable of their product.

I love this Old Navy!!! There is always a great special going on. It’s always clean even after a bunch of bratty kids mess up the sweaters in the front; the employee’s refold the items. The items are always in stock and if they do not have it, they will check another location for you. I was helped and checked out by Valerie, Sergio, & Frances they where very friend and knew the clothes. I asked for their honest opinion and gave it to me with no pressure to buy. The store associates make all the difference to me if I am going to be a long time customer and for this Old Navy I am.

Don’t ever shop here they purposely mislead you with the signs. So many times I get home wondering how I spent over 100! Today I realized why! They put sale signs on items that are not on sale to make you thinks that that’s the item on sale!

Found a shirt on Old Navy’s web site that I wanted but didn’t want to get it by mail order. I went into the Northridge Old Navy and found the shirt there as well. But, it was $ 4 more in the store. I asked if they’d match the online price, (as all retailers do), and was told NO. They do not match their own website prices I was told because they are in competition with the website ! Huh? Even so, if you are in competition you would «compete» by matching or even beating your competitor’s prices. Good bye Old Navy, I won’t be shopping with you again.

Old Navy is now one of my favorite stores. They have confortable, stylish yet affordable clothes. They always send coupons via email so one can look fashionable without spending too much money:)

Love old navy they always have great deals for my daughter clothes love the tights & I bet everyone else does as well there always running short on the type that I like… But that’s alright because when I go I clear the rack hahaha great store besides it kind of being messy but I can overlook it because it has great prices

I drove a good 10 miles out to get to this particular Old Navy because it was the closest one to me. I was really happy it was worth the trip! Very big and spacious location, and super organized and neat. They also had incredible deals going on which was great because I was there to buy Christmas presents for my friends. I had no problems with this Old Navy and will probably be back again for cheap present shopping!

Old navy is good for kids’ clothes. They’re not expensive so you don’t have to spend all this money on growing kids. I haven’t bought anything for myself there in a while. There just hasn’t been anything that caught my eye. I also don’t like the fit of their jeans. Total MOM BUTT effect. Not cute.
I do like their work out/​yoga clothes. They’re affordable and fit me just right.
They frequently offer 30% and 40% off sales which is great. I love the Stuff n Save promotions. You always get a free tote bag. There’s never anything wrong with that.

With my major loss in the past year, a lot of my clothes have gotten TOO LOOSE. While I was waiting for my vehicle to be serviced, I walked over to the Northridge Mall and try to figure out where I was going to get some new pair of pants. JCPenny can’t get their act together and I found another place that I haven’t been to in a long while. I used to get a lot of vests and now I have returned to Old Navy.
Old Navy is located on the 1^st Floor at the north end of the mall. It is pretty big with one side dedicated to the gals and the other to the guys. As I walked in, there were a lot of people, but it was organized. I saw the jeans section and I wasn’t sure what size jeans to get. I was already wearing a 40, but I know I can get into a Size 38. So, I got a Size 36, 38, 40.
Since it was a long time that I haven’t been to a Old Navy, I didn’t realize that the dressing rooms were in the center of the store, not like in the back or corner. As I put the 40, I said, «It fits nice.» I tried the Size 38, I said, «Awesome!» I tried the Size 36, and I said, **NOTHING** Then and there, I had accomplished a lot of my weight loss and it sure did look like it paid off.
As a precaution, I bought the Size 38 pants, just in case, I indulge on something bad. The checkout line was long, but it was moving fast with a lot of cashiers on hand. I didn’t like the fact that they also seem like they were a grocery store putting candy while in line. Really?! I just lost weight and you want me to gain weight in line?!
Overall, my visit to Old Navy had a bigger effect for me than the others. I knew I lost a lot of weight and I knew that I could lose more weight. I just have to see where my waist line will be in the future. I’ve lost over 100lbs and I hope lose more!
Unilocal is My Review, My Story, and My Life. Its time to share it.

I love Old Navy! What can I say? I love a good bargain.
I am not into all those designer stores where I have to pay $ 200 for a pair of jeans. Come on, it’s denim… not leather or freakin’ gold. I would much rather pay $ 30 and get 6 pairs of jeans than just one. I just don’t get it. I guess.
Anyhow, back to Old Navy… so, now that I lost a gang of weight and can fit into regular sized clothing, I have become a big fan of Old Navy and their frequent sales.
The clothes are nothing fancy, and if you are looking for fancy designer duds, than you should just keep going. This is not the place for you.
But me? I am a jeans and t-​shirt casual kind of girl … so it is the perfect place for me to shop. And the jeans fit perfectly which is not always the case at some stores. So that is another PLUS.
The only draw back is that the stores are all on the other side of town. And the parking at Northridge Mall, especially during the holiday season, is like a journey into Hell!
So I guess I will have to order online and pray to the shopping gods that eventually Old Navy will come to the east side of the Valley. I would gladly trade the Gap store for O.N. lol