Northridge Specialty Imaging Center

I’ll give this place a 1star and that’s just for the décor. I went in as a urgent care cash paying patient for an examination and an mri. that I got, I was told I would get my results the same day after my MRI I got sent to the lobby I waited for 45 minutes and the front desk clerk came up to me with a disc of my MRI and told me to call next week or come in so I can get my results. Next week follows I call specialty imaging center they tell me I need to make an appointment and pay another $ 120 to get my results read to me. I get a call back from them and the receptionist tells me she can fax over my results then she proceeds to read them to me keep in mind she cannot pronounce half of the words she’s reading to me. This is by far the worst urgent care I have ever been to. I’ve called numerous times to complain and not one single person cares I felt like I just threw my money away with no results. I’m not a doctor or a nurse or a MRI technician to read my results or the imaging. I do not recommend this place whatsoever the staff were all unprofessional and not aware of what they were doing or talking about. The only thing I got out of the staff was where they like to go drink after work where they like to order lunch from and being rude to some of their other staff. So so unprofessional I give this place a zero well one star for décor. By the way the doctor’s name was kiumars arfai md. I called the office several times and they told me that the doctor said he had spoke to me I never spoke to the doctor after my examination. Seriously what a rip off

This office staff are very professional always committed to provide the highest level of service to the patient. We were very impressed and had extremely positive experience because of outstanding care provided by their highly trained staff. Cleanliness, comfort and friendly service indeed are exemplary. I would highly recommend this office. Accurate results, quick turnaround and professional service!!!
Tamara Grigoryan
Journalist, radio/​broadcast reporter
Blogger

I can hardly say more than the other 5* reviews, but I will try: Dr. Hooshi and Dr. Arfai REALLY CARE. They treat you like family and it’s for real. There is nothing insincere. Now that’s saying a lot these days. They really want you to get better and they will spend the time you need and try to figure out your particular issues. Their equipment is state of the art. The MRI is a short tube with plenty of clearance so your nose is not so close to the top. The facility is immaculate. You can eat off the floors. Dr. Hooshi and Dr. Arfai are highly educated doctors. Dr. Arfai is STANFORD trained and board certified. Dr. Hooshi did her internship at Cedars Sinai and her residency at UCLA. I am so lucky to have found these doctors!!! Also, the staff is fantastic as well. The 5 star review means that this is as good as it gets.

I took my father on a couple of occasions to have his MRI taken and his physical therapy by Dr. Hooshi, Dr. Arfai and Dr. Didier and they were professional and organized, kind and compassionate, courteous and on top of everything; their facility is extremely clean; the doctors as well as the entire staff always goes above and beyond the call of duty & service for us and our family; they always create the time to sit and discuss questions and concerns; and they practice a timely follow up and follow through with our primary physician. I highly recommend anyone who needs MRI, or other imaging done, pain management and therapy to their facility because they are extremely professional and compassionate. Wish could give 10 stars! Thanks

On two occasions, I took my mother to have her MRI taken at Northridge Specialty Imaging Center and both times I had an extraordinarily wonderful service by Dr. Hooshi, Dr. Arfai and the entire staff. I have rarely if ever experienced such a loving, compassionate, patient care at a doctor’s office. I would highly recommend everyone who needs their services.

I cannot speak highly enough about the Center, the doctors, especially Dr Arfai and his wife, who saw me enter with a limb that didn’t function and all kinds of diagnosis from previous neurologists. He discovered the problem and found out that I had a stroke. He was about to get my finicky insurance company to pay immediately, too! He has me on the right track! He treats patients as humans, as family. Come here to get ur MRIs and UltraSounds.

Excellent service and care. Most beautiful medical facility ever built. This facility offered what a hospital can offer. They have Xray, MRI, ct scan, ultrasound, urgent care, physical therapy, Chiropractics and pain management.

I couldn’t be more happy to express the endless gratitude I have for Dr. Hooshi (radiologist) And her professionalism and kind heart. I’ve been taking my Mom for her check ups, I’ve never been content with other practices until meeting Dr. Hooshi.
With that said her team is just as amazing,
–Tannaz (MRI Tech)
–Crystal (ultrasound Tech)
–Ingrid & Jessie (Front Office)
Thank you all for providing us with the absolute best in customer service and making us feel like family!!! So comfortable, and important.
Keep up the great work!!!

I loved getting my ultrasound and MRI done at this facility. The staff is really nice the technicians are professional and friendly. Dr. Hooshi sits with you and talks about the results so you don’t have to wait to talk to your doctor. The inside is extremely clean and professional, big and clear tv’s to watch while I waited for my tests and they offered coffee and different snacks while I waited for my procedure. I will definitely recommend this place to all my friends and family members!

Wow! A specialist that really cares! Just recently had an ultrasound and again greeted with the same great smiling staff. Wouldn’t go anywhere else. I would definitely recommend Specialty Imaging to everyone!

My dad came here for an MRI, and was nervous and worried about the whole process. But the staff and Dr. Hooshi made him at ease and comfortable throughout the whole process. It is a beautiful location with new and most up to date equipment. I’ve been to other imaging centers, and this was by far the best in the Valley. Dr. Hooshi is smart, pleasant, and professional, someone you feel confident to take care of your loved ones. i am recommending this place to everyone who needs any imaging done. :)

this imaging center is beautiful and very clean. dr. hooshi is a very professional, courteous radiologist she made me feel comfortable and let me understand and inform me with all my tests results. dr arfai is a very professional and understanding pm doctor he listens to my feelings of my chronic pain issues and always does excellent treatment. tannaz is a very professional mri tech and sweet lady she made me feel comfortable getting mri“s done, sara and jessica are very professional staff they both are helpful and courteous always! lindsey and crystal the receptionists are very helpful always !, dr .d the pt is very professional and listens to my pain and what area needs treatment and he helps me with my chronic pain issues. i highly highly recommend this center the whole staff there are excellent and i would give a million stars to this center. :))

I was sent here by a doctor who is handling my WC claim. When I made the appointment I thought the front desk girl was new because she took forever to book the appointment. When I went to the facility I was very pleasantly surprised. This is a brand new facility, it’s only been there a few months. The staff are professional, friendly, courteous. They even had a tin of butter cookies and a jar of chocolate candy up front. It was a good experience. I would definitely go here again and recommend this facility.

The best place to go if you are in need of any xrays, mri, CT scans etc. Very professional staff and very accommodating. It’s very easy to find and the parking is great. I would definitely recommend going here for all your imaging needs.