Bucci

I just had the most unsettling experience at Bucci. I called to find out Tran’s schedule on Monday, and was told she’d be in Thursday, Friday and Saturday. So I went in today, Friday, and she’s not in. «She’s never here on Friday!» Monique told me. Every time I tried to say something after that, she cut me off, raising her voice, and speaking in a patronizing tone. The other young woman – blonde, short – kept chiming in with defensive comments. (She didn’t even know who Tran was, and said «Tram?») I asked Monique if people could be reminded to ask if they don’t know the answer to a question, and she yelled out, «I think everyone heard that, right?!» When she called me «Honey“again, I asked her not to patronize me and left.
I came home and cried. I work in customer service, and no matter how wrong someone is, I never try to make them feel bad. If a mistake has been made, I apologize and try to make the customer feel better. Monique made me feel like that kid in the schoolyard. Her behavior was really not in line with the «happy valley vibe» advertised on Bucci’s website.
I still recommend Tran, and at $ 14, Bucci is still a bargain; but don’t expect any more than that.

Now for those who wonder why the score is this; if you come to this town looking for a simple haircut my advice is please go here otherwise brace for a shock & possible heart-​attack due to the salon in town’s crazy prices ($ 35 – 60 for a haircut; SERIOUSLY) especially when you can get your cut for a simple $ 14 plus tip. One note this place is cash only so you should have money set otherwise go to the banks nearby & do a ATM thing.

I’ve been going to bucci for years. This past year has been the worst. I get that the business is fast paced and that turnover is high, but why you have to be so terrible to your Clients? We do pay you after all. Usually it’s the longer term ‘managers’ that are the worst. I will say goodbye Bucci. Forever.

I’ll start out by saying, I have never written a bad review on Unilocal.Passing through Northampton, I unfortunately stopped at this salon and asked if someone could wash and blow out my hair. I have long, thick, wavy hair and had a keratin treatment in July. Most stylist I’ve been to see this as an asset. I was assigned Lindsey who from the moment she touched my hair began to make insulting comments…“It must take you two hours to dry your hair” (No, it takes me 30 minutes), «I’ll just have to get the kinks out» (Really, don’t have kinky hair), «Your daughter has your hair? Does she like it?» (Yes, she loves it). She barely made an effort to straighten my hair. Pretty much air drying my hair with a terrible brush. When I complained, she told me she would use the flat iron at the end and it would look beautiful. Usually I get my hair blown out and the iron is not even necessary. When she announced she was done. I asked her if she thought this was a good look. My hair looked like hair in a bad shampoo commercial or that I had stuck my finger in an electrical socket. She said, «Sweetie, that’s your hair». When I pointed out that the ends weren’t even curled in, she told me, «Sweetie, that’s your haircut». WOW! I put my hair in a ponytail and walked out. Oh, then to add insult to injury, she charged me $ 45. I paid her because I’m sure she needs the money and I hope that she buys a blow dryer that works, a brush that doesn’t yank hair out and some talent. If you are bald, want a buzz cut, or just want your hair washed, this is your place.

Honestly I have had three very good cuts from bucci but I’m very disappointed that the apparent lack of hours in their operating schedule. Twice so far in the last week I have attempted to go back for an additional haircut and have found that their hours of operation are so limited that I cannot make it there after work or on a weekend day during hours you would think are available.

have been going here for a year and all was good until the last 3 trios. horrible!!!
This time even brought a photo of what was wanted and its not even close.
I’m not sure if management changed or they are now hiring drop out stylists but stay away!!!

This hair salon is cheap but you get what you pay for here. I asked for an inch to be cut off of my hair but it seems like the person who cut my hair needs to take a look at a ruler because she cut off about 7 inches off of my hair and left me with a bob cut on my round face… This salon is so unprofessional the staff is rude I also got my hair highlighted here in the summer so I tried a different woman… somehow at a hair salon where they’ve supposedly been «trained» how to dye hair this lady somehow forgot to bleach half of the roots in the highlights and the highlights were orange NOT HAPPY AT ALL WITH THEIR SERVICES I could have done better highlights with my eyes blind folded

So this place should be called botchy and not bucci! just one word to describe the experience. HORRIBLE!!! The lady who cut my hair was extremely grumpy and it definitely reflected in the cut. All I asked for was a trim and she actually managed to mess that up! i Wonder what would have happened if it were a proper haircut! And it was so bad that the un-​evenness of the haircut was visible even from a distance! Never again! I’d rather recommend Changes next door! Highly disappointed!

I was in and out in 25 minutes. The lady who cut my hair was professional and understanding. She gave me advice (that I took), and kind without being fake.
She washed my hair, cut it perfectly (i love my haircut!!) and then I used the blowdryer in the back real quickly and was out in no time. I’m guessing you can pay for them to give you a hairdo but I didn’t need that.
12 dollar haircut — it was perfect and what a fantastic price!

Why pay more? $ 12 hair cuts. (The price apparently has gone up from $ 10, but who’s complaining?)
Find a stylist you like and connect with here, and call to request them if you want more personalized service. I have always been happy here, minus maybe one rushed and less than stellar cut (according to me… everyone else loved it). But that’s maybe out of 25 cuts I’ve received there. I’ve never had any unprofessional experiences here of the nature some have mentioned, and for the most part the staff will take extra time to listen to my concerns and take time to tweak things and get it right. I don’t know how they do this and get paid enough, so I try to always give great tips.
It’s very easy to get a walk-​in here quickly. I always ask for Sam, who is fantastic, but others here are great too. My biracial daughter has very curly hair and I believe she usually sees Monique (not sure of name). They are great with her curls, too, which many have screwed up in the past. I have very short, baby-​fine hair with a lot of cowlick action, and I’m often disappointed with haircuts. I’ve had better cuts here at this amazing price than I have at expensive salons I can’t afford, and it’s nice to be able to get my hair cut every month instead of every four months when it starts to look awful!
The only time I’d recommend going anywhere else is if you are going to a special event where you need more attention and time on your hair. This is a casual haircut place, but what they do, they do well. For the record, when I lived in the NYC area I used to go to Astor Place hair, which is well known for its affordable and stylish haircuts. Bucci is way better, in my opinion (and way less attitude, as well). Bring cash!

I came in for a trim. The trim was done well but the whole time almost all of the stylists were talking about drinking and smoking weed. There was a lady that had come in looking for a consultation, she seemed like she really wanted to discuss her options with a stylist, but she was told to sit down at the shampoo station and wait. It wasn’t really that busy so no need to rush, take the time to listen to your customers. I may or may not go back, I wasn’t really offended by the drug and alcohol talk but I did find it inappropriate and other people may be offended by it.

Since moving to Noho a year ago, have been getting my haircut by Dave at Bucci. Excellent. Much, much better than the places in Lexington, MA, where I lived for many years, that charged $ 33.

I’ve tried Bucci a few times, and I’ll never, ever go back. There’s a very high staff turnover, so I don’t think the staff are too happy to be there, either. Rude service, too-​fast haircuts… assembly-​line mentality. I’d much rather pay a little more and get a decent haircut.

This is where I go to cut my hair. This is still where I go to cut my hair even though I moved to Boston 3 months ago.
I am not picky about my hair, so keep that in mind, except that when I say I want a short hair cut, I am not messing around. Many hairdressers are so reticent to cut my hair short but not so here, Bucci always delivers. It’s cheap and gets the job done.

I went in here the other day for a bang trim and was kind of bummed about the experience. My bangs look fine but it was $ 10 — surprising because a full haircut is $ 12. My point of comparison is a salon I used to go to where I paid $ 50 for a haircut and $ 10 for a bang trim. At my current salon it is free between cuts.
The other annoying thing was that the stylist combed out most of my wavy hair — I have no idea why — then when she saw it was super frizzy, she offered me gel. She had no idea how to handle wavy hair.

Just got a great haircut from Sam. Very friendly and even gave me a tip on a good Korean restaurant. Great cut great service. Ask for Sam.

After living in Amherst for my first year of grad school, I made the move out to Northampton and needed to get a few things out of the way: cable, internet, and most importantly, a place to get my hair looking good. While walking my dog around Northampton, I notice, $ 12 haircuts. I figured, if the haircut was really bad, I can always hide in the confines of my one bedroom apartment for three weeks until my hair grew out. I sat down and got a haircut from Monique. She used to manage Bucci years ago but moved to Atlanta for a few years so she just got back to Bucci Northampton recently. She does a great job with my hair, has some funny stories to throw in there, and always seems to get things right. I’ve never had anybody else from Bucci cut my hair so I can’t recommend anybody else, however, I went to Monique every 3 weeks for the past year and have walked out each time good to go.

Cant beat this place for a quick and cheap haircut. It’s not the fanciest, but it gets the job done. For $ 12 you can get your hair washed and cut. They wont blow dry it for you but they have a blow dryer that you may use if you like.
Ask for Melissa. She Rocks!

I discovered Bucci in my first year of college, having been spoiled by expensive-​ish salons but wanting to break from that pattern in the interest of being a little more fiscally responsible.
Before I continue, let me say that I am not picky about my hair. In recent years it’s been varying degrees of short. I always tell the stylist that they can do whatever they please, as long as it looks good and it’s easy to maintain/​repeat should I decide I like the style enough to try on my own. (Stylists seem to really like this attitude; I’ve had more than one thank me in the past for letting them «play.») Anyway.
I went to Bucci twice and never had to make an appointment. Both times it was mid-​afternoon on a Monday — that probably helped. Both times I went in with my usual request. Both times I warned them about my cartilage piercing with the earring I couldn’t remove (tiny screw, tendinitis, etc. etc.). Both times the aforementioned earring was pulled and yanked until my ear was purple. Both times the end result was disappointing and my hair didn’t look much better than it did going in.
Yes, it’s ten dollars (actually, it’s twelve now. I went when it was still ten.) Yes, you get what you pay for. Perhaps a barely improved haircut and a purple ear are what $ 10 buys me. Here’s my advice: save your pennies for a place that does the job right for a little extra.

I only ever went to Bucci while I was a student at Smith. I would go to Michelle. She was great with my hair (lots of it, not necessarily thick though). She would give me really great layers and was really friendly. I tried going to one of their other stylists once and was a bit disappointed (although my friends loved my cut).
Im guessing the cuts are only $ 10 because you have to blow dry your own hair and they dont really pamper you like they would at a more pricey salon. That was fine with me.