Conrad’s Total Car Care & Tire Centers

Took my car for a slow leak in my tire, turned out I needed new tires (bald). They were able to give me a decent price on my tires, and repaired the rim, without getting a new one. Tom Simon the Store Manager was second to none in customer service, and showed me everything, before repairing, he didn’t just have me take his word. Definitely recommend this location

For over 10 years I trusted Conrad’s work. I bought all my tires from them as well as service on several vehicles. Cost of repairs were fair and work preformed was high quality. In many cases I knew what repairs were required, as I am an aircraft mechanic. I either did not have the tooling to complete the task or the facity.
3 years ago I stopped taking my vehicles to Conrad’s because they mistakenly called for incorrect repairs on two separate vehicles (a Dodge Grand Caravan, and a Chevy Blazer). Both estimates in excess of $ 600.00. each. When taken to another mechanic for a second opinion, repair cost were less than $ 200.00. I lost faith in their ability.
Last month I decided to give Conrad’s another try. My mechanic was backed up with a lot of business and short staffed due to vacations. I can walk to Conrad’s, and all I needed was an oil change, a transmission fluid change (time interval), and tire rotation before a long trip. I left the van at around noon, and was told by the female mechanic to pick it up at 5:30. When I arrived at 5:30 the van sitting in the same spot, never touched. We were driving it to New York City the next morning. I needed the van and left without them completing the work.
Three weeks ago, my wife (without my knowledge) took her Focus in to get a slow tire leak fixed and an oil change, before she started back to school. She received a call 4 hours later to come pick up the car, and they were unable to fix the tire. Apparently they stripped the lug nut with an impact wrench trying to remove it. They promptly blamed it on the previous mechanic. Well I know the lug nut was put on properly, because I put the lug nut on, with a torque wrench to specs. Total frustration.
We drove the car to Tim’s Marathon at corner of Broadview and Wallings. Told him the sad story and he immediately was able to get the car in. About 20 minutes later the lug nut off and the leak fixed. You should have seen what Conrad’s did to that lug, and what they wanted to do to fix it.
Save yourself a lot of grief and keep your hard earned money. Find a good local mechanic you can count on and trust. Don’t be afraid to take it to another mechanic for a second opinion. And never trust Conrad’s.

Went to get my battery replaced and did a great job. These guys pointed out a problem with my rear shocks brakes (I had just had these replaced by a different mechanic). I was in shock, pardon the pun. He showed me that the other mechanic had replaced the front shocks and brakes instead. He pointed out that my battery wasn’t THAT old and should have lasted another year. (That battery wouldn’t start immediately after picking my car up from this other mechanic). Needless to say, these guys set my car straight, did it at a fair price, treated me extremely well, showed me and explained to me why some pieces needed replacement, and gave great service including dropping me off at my friends’ house (I was visiting) and picking me up after they had finished. Finding a good mechanic is important, since you can spend a lot of money over the life of a vehicle. Go to this one!