Monro Muffler Brake & Service

I hate people that use Unilocal to make victims of business owners after one miscommunication or one bad experience. However, I’m extremely disappointment with my recent service here and the faith I lost in the company. I just think people need warned with the new management.
I was very grateful when the manger told me over the phone to bring my car in even though it was late in their work day, gracious he made time for me and my car troubles… Not so grateful when I left without being given a detailed customer receipt of charges. I wanted to see what labor, parts, and tax costs I was paying. And to follow up, after I received my
Car back and feeling overcharged and less than satisfied with the work done, I got curious to see if I was actually overcharged or being paranoid. I called another Monro muffler and break, less than 10 miles from this location… Told them the make, the model, the time and they told me over $ 100 cheaper than what this location charged me! Outraged! The eXact same company, and here to find out… Found out. This location /​place is under new management. Guys ripping people off in my experience.
Now, I have been going to this location & this company for over 5 years and I have NEVER, EVER had any type of distrust or overcharging and ALWAYS complete honesty… So. I’m sad to say, I’m in the market for a new mechanic & shop.