Walmart Supercenter

One of the worst customer service experiences I’ve dealt with. (Not to talk about how messy and dirty this location always is.)
I placed a pricey online order — which was supposed to be delivered BY yesterday. I checked the shipment tracking when I didn’t get a pickup notification — it actually arrived at the store the day before.
However when I called to inquire, they don’t know where it is. But that’s not even why I’m writing this review.
It took me multiple calls throughout the day to even get through to someone to field my question. I was constantly transferred around, with no one owning the call — and often placed on hold and simply forgotten about. At one point when I called back, I was hung up on all together.
When I called again and began with «Ma’am, my call was just disconnected — please don’t put me on hold…» I was immediately cut off and put back on hold WITHOUT A WORD.
Most of those I did reach were rude, and clearly annoyed I called back after they’d disconnected me or shuffled me to the never ending realm of «hold.» Despite me remaining calm and polite — when I had every right to be annoyed and rude by that point if I’d wanted to.
When I did reach someone to look up the order — she said it showed it was unavailable, so there was nothing she could do. I mentioned that shipment to the store was confirmed, and asked if she could somehow check with the warehouse or make some inquiry to give me a status update/​ETA. She said no.
How can no one at the store be able to check inventory/​shipments? I highly doubt this is impossible. No one was willing to look into my lost order to resolve.
I called back again today and my order — while having been there for two days — is still not showing available for pickup. This rep said she might have seen some big boxes — but wouldn’t go check.
I have dealt with this situation as politely and calmly as I could — and did not deserve the extremely poor customer service I received in return for a pricey online order. Which no one can find — not that they’re even trying to.
I will not be ordering from Walmart to this store again.

Well i went with 3,000 $ to purchase a really huge flat screen until i saw the huge confederate flag at the door i exit right back out the door to purchase somewhere else made me very uncomfortable! Also I’ve heard customer service workers here are very rude and employees are mostly disabled and can’t help customers with questions what a train wreck!

We buy fresh produce and 2 days later its rotten or goes bad it potatoes start sprouting. Really disappointing considering its walmart

Seriously the worst Walmart ever. Always a mess. Always dirty. Items always damaged on shelves. Clutter everywhere. Lines are always long because there isn’t enough help. Hate this place, but it’s a necessary evil at times.

love the store but the only thing is they have to keep it stocked not wait til everything is almost gone. .otherwise can’t live without it..

I’m not a huge fan of Walmart, but I go there for the prices.
Generally, I try to go VERY early in the morning to avoid the «Walmart» people.
I can’t complain about the prices of certain things, Walmart offers some products and a distinctively drastic lower price than competitors. Items I shop for at Walmart are:
Acid Reflux meds.
Vitamins.
Some OTC meds.
Cleaning supplies /​Vacuum cleaner bags.
Tortilla Chips (They carry the brand I like).
School supplies /​Office supplies.
Their food /​produce selections I think are typically same priced /​higher priced than other stores so you won’t usually find me in that section of Walmart.
While not my favorite store, I still frequent Walmart and will continue to do so.

TERRIBLE STORE PICKUP EXPERIENCE
Went online to order a product for store pickup and was told it would be ready to be picked up in 4 days. After changing to a pay cash at store option, that jumped way past the advertised 7 – 10 days to a whopping 17 days later! When I get to the store opened ²⁴⁄₇ at around 11pm to pay for the item, nobody is at the service desk. After spending 20 minutes hunting someone down in a nearly empty store, I’m finally told that online orders can only be paid from 9am to 9pm in a ²⁴⁄₇ store… corporate policy stupidity. On top of that, the store manager tells me this was clearly listed which obviously wasn’t since I was there talking to him about this problem. I promptly left not wasting any more time and ordered my several hundred dollar item online saving myself a nice chunk of sales tax.

I have a love/​hate relationship with the ubiquitous Wal-​Mart. On the one hand, the place is a mecca of endless products made in the other side of the planet. And the prices are usually decent. HOWEVER, be prepared to find incompetence galore, lousy customer service (there are a few exceptions), and next to no checkout lines open! In addition, I have found many many checkout errors (on my receipt) where I was overcharged during my many visits there over the years! The ‘Supercenter’ (with supermarket) is great, BUT why did they get rid of the ‘Garden Center’? This was a bad move on their part! My most recent bad experience there was recent. I wanted to simply purchase a large, heavy bag of gardening soil that they have stacked outside, and when it was time to pay, 2 checkout ladies had NO idea what I was talking about! They went down a list of outdoor items they had in a 3-​ring notebook, trying to guess the price and identity of the item (this took at least a few minutes, while the line was quickly getting long, with seething, mean looking, obese tattooed customers making faces and grunting behind me)! You would think this is 1945 all over again given their lack of proper, modern product I.D. and checkout procedures! What is so hard about having UPC TAGS on some of the heavy outdoor sidewalk items, that the customer can grab to bring to the checkout line to be rung up for?! Wal-​Mart truly needs to bring their customer service and efficiency ‘up to date’, or they will keep losing customers to the far superior TARGET stores! WAKE UP WAL-​MART!

My experience here was filled with poor customer service, very unfriendly employees, several out-​of-​stocks on the items I specifically went there for … Overall, a very disappointing visit.

They just made into a Super Walmart. Very clean before a black friday. Staff was helpful in finding items.

. WALMART STEAK HOUSE
. Just recently opened! Watch for rave reviews!
Review of PRODUCTS — NOT employees or customers
But just to get it out of the way — since among several of the discount store reviews
I’ve read on Unilocal,it seems to be expected to write about employees and even innocently-​minding-​their-​own-​business customers (??), too — I’ll add MY two cents worth. It might disappoint some readers, though, because mine will be boring and not the giggle-​seeking type of comments, but here goes:
Employees: Always smiling, friendly and helpful. Never rude or even slow. I’m the patient type, and perfectly willing to wait — within reason. I also have no problem repeating myself — maybe I wasn’t clear. I’m also smart enough to know that not everyone can have above average I.Q.‘s —but there can certainly be some of those employed right here and in other discount/​retail stores, too.
Customers: Probably a wide range. From «paycheck to paycheck» to «excess of
disposable income». From healthy-​in-​body to near-death’s-door. From homely to handsome. From inked to un-​inked. I say «probably» because I guess I’m just too busy looking for what I need, that — geez! — I never really LOOK at them. I can tell you THIS — unequivocally — each and every one is a human being. And unless I’m insulted, stabbed, spit on, or thrown down to the floor and stomped on, they all deserve my respect — not ridicule.
PRODUCTS
I’m not a regular, but of the 6 or 7 times in 10 years, I’ve always found what I was looking for, it’s always been a great value, and I’ve always left totally happy with my purchases.
Tramontina Dutch Oven * * * * * w-​a-​a-​y less $ than M. Stewart and LeCreuset
GE Microwave * * * * * hard-​to-​find extra-​large shallow height; excellent price; ordered from their site, since not stocked. Everything went fine.
STEAKS — great-​tasting high-​quality — STEAKS ! * * * * * the best USDA choice
grade we’ve had in maybe a decade. Walmart — of all places! Totally impressed. Grocery stores — and a recent visit to a butcher — don’t come close to the
tenderness, juiciness, and true steak flavor that this too-​often-​unfairly-​sneered-​at-​discount-​store offered. After seeing their commercial a few times, decided to give it
a try. With a 100% money-​back guarantee, I’d be foolish not to. Skeptical at first, but no longer — I’d absolutel recommend. If they’re not excellent — like ours — you either got one from a bad steer, or you can’t cook a steak. These are the ones we got — all $$$ steakhouse quality — not some value buffet or chain — and all in BLACK styrofoam trays:
. TOP SIRLOIN STEAK 6.18 lb.
. THICK NEW YORK STRIP STEAK 9.98 lb.
. T-​BONE STEAK 9.98 lb.
Give these well-​trimmed «premium beef steaks» a try. For me, «seeing» the commercial wasn’t believing, but TASTING the real thing, sure was. A true find, and we’ll be back for more. Hope you get really great ones like we did.
.

I love visiting walmarts of America as this spirit-​lifting/​self-​esteem boosting exercise you can do while looking for discounted towels. «You is smart. You is kind. You is imprortant» I repeat myself with fake Southern drawl and smile. Where else would you see a bearded woman driving the motorized shopping cart and feel good that you are not her?
All Walmartians I ever encountered on my infrequent visits would always surprise me with proud knowledge of their wallmart deals and discounts. But staff at this joint is disappointingly clueless. I came with my cousin looking for Google Fusion tablet — his birthday gift. He checked online before us coming over — it was available at a good price. We did not bother to call.
In the store that was havering like a bee-​hive with customers and clerks, the electronics counter was absolutely desserted. It took us about 10 minutes to beg a lady in a stained Tshirt eating candy at a jewelry counter to help us. Unwillingly she agreed. However we lost her focus once the word «tablet’ was pronounced.
She first said something like :» Hmmm. you need pharmacy?” and then started to offer us some headphones. All of this was being done very lazily as if she was still sleeping and we were disturbing her lethargic state of mind. Finally my cousin found what the Tablet on the counter and asked her for the key to unlock it. Needless to say she left and never came back. Instead an older much more energetic guy showed up with the key gently reporoaching us :” Always always call the store and ask them if they have what you need? What if were out?”. I vividly pictured the phone conversation with a girl in a stained Tshirt and smiled :” Sure. We’ll call.“
And then we walked, tall and proud, through a crowd of busy Walmartians holding a tablet like a Prometheus torch– above our heads towards the exit.

Ever want to play tag at 3:00 am? Ever feel like a Subway sandwich at 4:00 am after playing tag at Walmart? Ever want to throw stuff like neck pillows and fishing poles at your family members and friends at midnight as a sort of pre-​game for the game of tag that’s about to commence? Yea? THEN COME TO WALMART!!! I love Walmart, I hate ANYONE who hates Walmart! Anyone who hates Walmart obviously hates America and is a communist!!! …OK…it’s not that intense, but I love Walmart. Why you ask? Because this place is as big as a third world country (probably the size of the third world country that makes the items for Walmart), the prices are super cheap, and at midnight, the fun begins!
In OH, there’s not much to do at all. When growing up in the ‘burbs of OH, we were psyched when we heard a store called «Walmart» was opening up. But a few years later when this place became 24/​7, I knew that God existed. When miracles like Walmart becoming ²⁴⁄₇ happen, that’s when you know there’s a higher power.
Listen, kids. Need some swimming shorts at 5:00 am? Aching for legos at 9:00 pm? Feening for some Tylenol PM to knock your annoying kid the EF out? Then come on down to Walmart! They got you, bruh!

You’ve found my flaw – I sometimes shop at the Walmart. This Walmart is «better» in every way compared with its sister store in Steelyard; for example, other shoppers have never shopped from my cart here. Yet, I still leave feeling like humanity is doomed. I overheard what appeared to be eighth graders talking about how one of them just weaned her son off a Toy Story obsession. I know it’s my fault for going in… no one’s perfect.

This Walmart is pretty clean, and the staff is good, but not great. Parking is never a problem, and the Subway inside the Walmart stays open 24 hours! Although it is not a super walmart, it does have quite a bit of food an even a refridgerated section that has eggs, milk, cheese, frozen pizza, etc…

I used to go there with my Dad just to window shop.