Kohl’s

How is this store still in business? It looks like a garage sale inside this place, except a garage sale would have more customers. Whoever is managing this place needs to get fired.

This Kohls store is the best for customer service of any I have been to in Las Vegas. Always friendly and helpful. They always treat you with respect and kindness.
I would recommend this store to anyone.

There is an older gentleman that works at this store (I’m not sure if he’s a manager or a sales associate), I wish I had his name. Next time I stop in I’ll be sure to get it so I can update my review, but you sir are the sole reason I am giving this store a 5 STAR REVIEW. You are always smiling, kind and courteous and always seem to go out of your way to provide great customer service. You are an absolute asset to that store and the reason I go back. Thank you.

I came to Kohl’s looking for shoes and ended up with a few other goodies. The store is big and it was clean. I needed help finding where the shoes were and I asked an employee I was passing if she could direct me to the right area and she was friendly and helpful with her directions. The shoe selection was nice and I found the type of shoes I was looking for. The shoes were on sale, nice! I ended up checking out other parts of the store and picked out a shirt and then as I was eyeing the watches and saw several that were nice looking at reasonable prices. The only gripe I have is that the line at the front register to check out was very long and they only had one cashier working. It wold have been much more beneficial to not only the customers, but the girl working the register alone trying her best to get everyone through if they had one of the other registers open.
They are open late even during the week and have different coupons and deals online and through e-​mail.

Okay, this is not my favorite store, however I do like shopping here when I get my 30% coupon. This month I found a lot of deals:)! I even did some online shopping and was pleased!

Been out to this Kohl’s a handful of times since I moved to the North side of town. Basically this Kohl’s is your only choice in this area of town, soooo you come here whether you like it or not if you need to go to Kohl’s.
Location is decent, parking lot is HUGE and you never have an issue finding a spot. I have never seen this place really, really busy so you can shop at ease and not worry about bumping into other customers too much.
Like most Kohl’s it is well organized and for the most part it has been clutter free with racks that are well maintained.
Customer service is good. I always get asked if I am paying with my Kohl’s card and they always tend to give a percentage off (no matter the day/​time of the year/​whatever).
Last time I was here I bought towels, which were amazingly affordable, but they were nice and fluffy and a step up from the base bottom bargain pricing of really cheap towels.
Overall, I will return when I need home goods and work clothes.

As a former employee, my review might be biased. But now that I’ve said bon voyage to Kohl’s, I feel it’s finally safe for me to write a review!
So, I’m not a shopper. I only go clothes shopping out of pure desperation. I just don’t have the patience for it. But when I do shop, I love a good deal! With Kohl’s generous coupon policy and constant sales, you can get deals galore. Here’s how:
1) You can «stack» coupons to save more $$$. Example: You can use a 15% shopping pass, $ 10 offer when you spend $ 30 (usually arrives on a sticky in the newspaper), and any Kohl’s cash you might have on hand. *The policy is that you can only use ONE percent off offer but can use all other dollar off coupons provided that they are different from one another and you meet the requirements of each coupon. Did I mention there are NO restrictions on using coupons on sale & clearance products?
2) Kohl’s Cash is awesome. Earn $ 10 in Kohl’s Cash for every $ 50 pre-​tax you spend. Pay attention to ads — Kohl’s cash isn’t offered all the time, so don’t expect it.
3) Only shop at Kohl’s when there is an actual SALE. As in 1 or 2 Day Sales, Power Hours, or Bonus Buy events. Otherwise, you just won’t get that great of a deal. Better to tide your time like an evil genius…
4) Sign up for the Kohl’s card. Members get extra discounts throughout the year and only cardholders get that awesome 30% off coupon that comes in the mail once in a while. And yes I have a Kohl’s card. They got me!
5) Sign up for the new free Rewards Program. For every 100 points you rack up, you get a $ 5 off coupon. Associates can look up your loyalty info by your phone number if you don’t have a card handy.
As if that wasn’t incentive enough to shop at Kohl’s, you have to admire their return policy. It’s as generous as Wal-Mart’s, maybe even more so! Man, I could tell you some stories about what Kohl’s Associates have returned at Customer Service… But I digress. I shop at Kohl’s because of the discounts and the fact that it’s pretty much a one-​stop shop for clothing. This location happens to be my favorite because it’s closest to home and the employees are friendly.
Unilocal 100 CHALLENGE 2015: #27

It seems like the products are made poorly. I don’t care what the suggested retail price is compared to what you are selling. The staff is usually to busy talking to help you and the customer service desk is not very knowledgeable of their products. I don’t think I will be going back.

I love shopping here for gifts, such as cologne gift packs. They have a large enough variety and decent prices. I also get to smell the cologne and get a better idea of the cologne. They often have sales on clothes for men as well. If I come at the right time, I can get a decent polo or collard shirt for under $ 10!

Great place to shop for grandson. Time to start buying his back to school clothes and also some summer clothes. This is a newer store very clean and staff ate nice.

Kohl’s is similar to Marshalls and Ross but here they do a better job of keeping the entire store virtually clutter free. You can find pretty much everything you need for your whole family here and then some like bed, bath, electronics, etc. Just remember that there is not a whole concentration of popular items here for they dont cater to a lot of particular products. Clothes are what usually dominates here.
They always seem to have sales for just about every occasion and my wife always seems to have some kind of coupon, email, or text that she can use for even more discounts. Every time I come here, I always make sure to check out the clearance section first where items can be marked down as much as 75 percent.
As for service, the cashiers do a good job of getting you any discounts that may apply especially if you were unaware of it. That alone will always bring us back here.
Located just right off the 215 freeway and North 5^th St, you cant miss their big signs and they have plenty of parking even for those crazy sales they have every so often.
So coming here every so often is usually based on needs and most of the time, I seem to be able to fill that need here at Kohl’s.
Unilocal 2014 365 Review Challenge #123

Very disappointed. I went there looking for a maternity dress and was told they no longer have a maternity section because they got rid of it. As a result, they no longer have me as a customer.

This store has gone downhill. Items that are advertised are not on the shelves. They want you to use the kiosk and have the items shipped to you. OK. Problem is, you don’t get Kohls cash through the kiosk and it’s a completely separate transaction altogether. It takes forever to find merchandise on the machine and if you have a discount of any kind it takes an employee to come over and check you out (if you have time to wait until one can be found.) Today, again, an item in their advertisement (Keurig k-​cup drawer) wasn’t in stock, wasn’t on the kiosk and the customer service rep on the phone in the customer service department kept trying to convince me that I needed to keep checking Kohl’
everyday to look for it. Not only did I waste my gas driving there but I wasted a good hour of my life listening to this chick try to convince me that rather than go to Bed Bath and Beyond, I should waste more of my life searching at their store site because «It might be in stock someday.» Yeah, NO THANKS!

I love Kohls. You can’t beat the prices when you shop with a 30 percent off coupon during a sale. $ 575 Citizen watch for $ 280, yes please.

I love Kohls! I heard they had juicers on sale! Ohhh yea! I love the fact that you can go in almost any Kohl;s and there lay outs are about the same!

This is the most convenient Kohls for me location wise but I’d usually rather go here than one of the other stores. It’s almost always clean and neat. It’s easy to find things that I am looking for. Kohls has great sales, but I wouldn’t go there if I didn’t have a coupon or if it wasn’t a sale day. That being said, we get most of our clothing and a good amount of kitchen gadgets there when they are having a sale (they let you combine your coupons on top of their store sales) and returns are usually quick and painless.
Because I know my way around the store though, I really don’t ask a lot of questions while I’m in there so not a lot of interaction with employees other than the cashiers (I’ve always been pleased with them though – friendly and helpful when I forget my coupons).

The store has a wide variety and selection. And the quality of the clothing is good and durable, but I made a vow after my 2^nd and last visit:
I
WILL
NEVER
SHOP
AT
KOHL’s
AGAIN
What happened to create this? I had to make a return sometime in the pre-​Christmas sales of ’11. I went in, and asked about how the pricing for the return was being done, because it was listed in a very confusing manner. The associate who was assisting me, did not know the full answer and asked the customer service manager to assist (fine. not a problem, when you don’t have the proper answer). Here’s where my problem arrived — the manager was talking down to me and not even looking at the receipt was telling me «oh, yeah; you are getting your money back». Me «That is not my question. I am asking about this particular charge showing under the return, I am confused about this.» the Mgr in a very unpleasant tone «Oh well what’s the problem? You’re getting your full refund back.» and further commenting to such a point of making me feel that I was being stupid for daring to ask about something that is not very easy to follow to begin with! I was getting so pi**ed off, I returned my entire purchase to the store — and told them explicitly I would never shop in that place again. The manager’s reply, «Well you are never going to find a better return policy, because we have the best one!» I even had some Kohl’s cash rewards — which I gave to a customer at check out to use. The cashiers saw how visibly upset I was (my hands were shaking pretty bad, and my voice was shaking too), and I said that there is nothing that the company can do to make me want to step foot into ANY of their stores. The cashiers were even horrified at how I had been treated by the customer service department, and were very sincerely apologetic. I called the 800 number after it had happened, to mention how poorly I had been treated, and all I can say is — if this is how poorly I was treated — how many others are being treated the same way? The customer service at the 800 # was appalled to hear how I had been treated, and actually took the time to explain things in a very reasonable manner, and had made offers to come back to the storebut I declined them all. $ 10 off, 15% discount… seriously? No offense, but that’s the usual customer coupon deals. My reply (in a very nice manner) to the lady was if they could authorize $ 100 or more in store, credit, then maybe I would reconsider. She did not have that power to do so. I explained to the gal when a customer is put down so much by management or any other store rep to make them feel or think they are unintelligent because of a confusing way something is listed (and she even agreed the way items are displayed on receipts are very confusing) — you have effectively blocked them from wanting to shop with you at all. In being a Unilocaler now, I figured I would let everyone else know about this horrid experience, and the lack of professional customer service at this location. I can only imagine if a manager will treat a customer this way the employees under this individual’s supervision will do the same or worse to other customers.

They have a ginormous clearance section, so that’s mainly why i go there! But it sucks that when i need help finding something, there’s never anyone around to ask. Customer service is ok. Nothing spectacular. Prices are a little high on some items, but not too shabby when there’s a sale. But one positive thing is that there’s never any lines to check out. or when there is one, it goes by pretty quick!

I never knew this was my favorite store. Good quality stuff at sale prices and discounts! They give you Kohl’s cash to use on your next visits AND they give great deals via e mail.

Kohls is my favorite!!! I love this store because its very clean, and organized! Theres always awesome clearance sections. I always seem to go in with a plan, and leave with half the store! Customer service could be a little bit better, but overall great prices, great selections, and awesome style!

ladies room was absolutely disgusting. ALL the stales were filthy!
I noticed the ck list of times when they were to be
Periodically clean throughout! Every 3 hrs and the list showed NO inspections were done ALL day, I was in there @ 5pm.
I told the customer svc rep of the condition and she merely stated that the cleaners would be there around 6pm. Not at all the answer I expected. Also while she was ringing me up She was socializing with someone that appeared to be a customer but may have been an employee off the clock. The clerk reached under the counter and pulled out a dress to show her that she was planning on buying– VERY unprofessional!
I observed a customer trying to catch an associate to ask for assistance and he actually looked annoyed.
In the hour and a half I was browsing in the boys dept searching for a specific size, not once did I see someone working or even walk through to see if anyone needed help.
All this in a visit — I just started shopping at Kohls and my experience has been less than impressive.